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10.0 - 17.0 years
0 Lacs
karnataka
On-site
You will be responsible for leading the Global Logistics strategy execution team based in the offshore Global Sourcing hubs, focusing on logistics management to facilitate the flow of import merchandise. By supporting global best practice sharing, you will enable continuous process simplification and supply chain efficiencies for retail markets across all channels. Additionally, you will play a key role in developing long-term plans that align with Sourcing Geography of Excellence strategies and growth objectives for all merchandise categories and retail markets. Your duties will involve managing relationships with internal stakeholders and external service providers to ensure ongoing innovation and application of logistics solutions that enhance capacity, service levels, and cost-effectiveness. You will oversee the implementation and execution of global logistics strategies through partnerships with various stakeholders, including origin ports/terminals, cargo managers, ocean carriers, and airfreight forwarders. Furthermore, you will lead efforts to drive operational compliance with Global Logistics programs, systems, and processes, while also focusing on continuous improvement initiatives. Collaborating closely with key stakeholders internally and externally, you will work towards delivering customer-focused logistics solutions that are cost-efficient and resilient to supply chain disruptions. In this role, you will be responsible for developing and maintaining a highly skilled and engaged workforce, ensuring succession planning, and leveraging the skills and capabilities of new and existing talent. By fostering an environment where associates adhere to company standards of integrity and ethics, you will contribute to a culture that promotes excellence and continuous improvement. Your specific duties will include collaborating with various stakeholders to ensure Every Day Low Cost (EDLC) and On Shelf Availability across all merchandise types and retail formats. You will analyze business needs, identify opportunities for process improvement, and lead projects to enhance supply chain value. Additionally, you will drive the planning and implementation of supply chain solutions that align with Walmart's sourcing Geography of Excellence strategies. By monitoring key metrics, initiating improvement plans, and identifying opportunities to integrate logistics processes across different functions and retail markets, you will play a crucial role in driving business results. Providing guidance, support, and development opportunities to associates, you will contribute to maintaining a highly skilled and engaged workforce. Overall, your role will involve strengthening Walmart's reputation, enhancing local involvement, and ensuring that business needs are met efficiently and effectively while upholding the company's culture and standards of ethics.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
Genpact is a global professional services and solutions firm committed to shaping the future. With over 125,000 employees in 30+ countries, we are driven by curiosity, agility, and the goal of creating lasting value for our clients. Our purpose revolves around the relentless pursuit of a world that works better for people, serving leading enterprises, including Fortune Global 500, with our profound business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Management Trainee, Quality Assurance. This role offers an exciting opportunity for individuals looking to transition into the dynamic field of Training and Call Quality. Responsibilities: - Deliver and facilitate training through various methods for new hire and experienced participants. - Identify focus teams monthly and develop materials for necessary coaching and training to enhance team/collector performance. - Monitor and evaluate calls using client-mandated standards and forms. - Analyze evaluated calls, identify gaps impacting KPIs, and conduct calibration sessions with Supervisors and Team Leaders. - Develop and implement training strategies to impact site CQ metrics, decrease defects and regulatory violations, and improve key performance metrics. - Maintain an up-to-date learning repository database based on procedures and products available in liaison with the customer. - Collaborate with other departments/teams to fulfill assigned responsibilities and ensure effective implementation. - Create training documentation/learning documents, conduct Process Knowledge tests, and provide reporting and presentations for internal and customer purposes. Qualifications: Minimum Qualifications / Skills: - Excellent attendance record. - Excellent written and verbal communication skills. - Comfortable presenting to groups and providing coaching/feedback. - Working knowledge of Microsoft Office Applications (Word, Power Point, Excel). Preferred Qualifications/ Skills: - Strong verbal and written communication skills. - Problem analysis and problem-solving abilities. - Attention to detail. - Adaptability. - Stress tolerance. - Strong interpersonal and presentation skills. If you are enthusiastic about joining a team that values excellence and innovation, we encourage you to apply for the Management Trainee position with Genpact in Noida, India.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
We are seeking a highly motivated Deep Learning Engineer with specialized expertise in computer vision and audio analysis. As a part of our team developing AI-driven solutions utilizing multi-modal deep learning, you will play a crucial role in designing and implementing deep learning models for various tasks such as image, video, object detection, and audio classification. Your responsibilities will include integrating attention mechanisms into model architectures, utilizing pretrained models for transfer learning, and working with video data using spatiotemporal modeling techniques. Additionally, you will be responsible for extracting and processing features from audio and evaluating and optimizing models for speed, accuracy, and robustness. Collaboration across teams to deploy models into production will also be a key aspect of this role. The ideal candidate should have strong programming skills in Python, proficiency in PyTorch or TensorFlow, and hands-on experience with CNNs, pretrained networks, and attention modules. A solid understanding of Vision Transformers, recent architectures, and attention mechanisms is essential. Experience in implementing and training object detection models, video analysis, temporal modeling, and audio classification workflows is highly desired. Moreover, familiarity with handling large-scale datasets, designing data pipelines, and training strategies for deep models will be beneficial for this position. If you are passionate about deep learning, possess the required skills and experience, and are eager to contribute to cutting-edge AI solutions, we encourage you to apply for this position. Join us at CureBay and be a part of our dynamic team dedicated to pushing the boundaries of technology and innovation.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
kerala
On-site
The Head of Training is responsible for leading the development, implementation, and management of training programs across the organization. You will ensure that employees at all levels receive effective training aligned with company goals and industry best practices. Your key responsibilities will include designing and implementing comprehensive training strategies for all departments, developing and managing training calendars, content, and modules for onboarding, skill enhancement, and leadership development. Additionally, you will coordinate with department heads to identify training needs and performance gaps, lead a team of trainers, evaluate training effectiveness, collaborate with external vendors or consultants as needed, maintain records of all training activities, and ensure compliance with regulatory and organizational training requirements. To qualify for this role, you should have a Bachelor's/Masters degree in HR, Education, Business Administration, or a related field, along with a minimum of 5-7 years of experience in training and development, with at least 3 years in a leadership role. You should possess strong knowledge of training methods, adult learning principles, and e-learning platforms, as well as excellent communication, leadership, and organizational skills. The ability to manage multiple programs and prioritize tasks efficiently is essential. Preferred skills for this position include experience in retail, FMCG, or similar sectors, certification in Learning & Development or Instructional Design (e.g., CPTM, ATD), and familiarity with LMS platforms and digital training tools. In addition to the challenging and rewarding work environment, the benefits offered for this position include Provident fund and Health Insurance.,
Posted 1 week ago
0.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee, Customer Care In this role, you will be responsible for liaising between the Operations Leader and the team of associates, to ensure the client&rsquos services are delivered promptly and accurately in accordance with the Service Level Agreement&rsquos. You are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship and development to associates, facilitating team meetings, and meeting defined quality, customer experience and efficiency requirements. Responsibilities Responsible for delivering and facilitating training through a variety of delivery methods across new hire and tenured participants Managing the day-to-day activities of the team. Should be responsible for customer service and collection deliverables. Must have knowledge of RPC, PTP, Skip Tracking and other basic collection operations. Motivating the team to achieve organizational goals. Should be operation expert and able to handle 15-20 resources Identify focus teams each month and provide/develop materials to be used for necessary coaching and training to improve the overall team/collector performance Monitor and evaluate calls using evaluation standards and forms mandated by the client Provide analysis in evaluated calls and identify gaps that impact KPIs Conduct calibration sessions with Supervisors and Team Leaders, facilitate synergy sessions/team huddles to communicate updates and TD/MTD performance Development and implementation of training strategies that will impact site CQ metrics, decrease defects and regulatory violations and other key performance metrics Works closely with other members of the Training and Call Quality team to ensure effective implementation Create training documentations/learning documents Conduct PKT (Process Knowledge tests) as per agreed schedule Qualifications we seek in you! Minimum Qualifications / Skills Expertise of Collection and Customer Service KPIs. Excellent written and verbal communication skills Should be flexible in shift timings Strong organizational skills to give the team direction. Preferred Qualifications/ Skills Comfortable presenting to group and providing coaching/feedback Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel) Work experience in Collection or Customer Service as Team Lead/Supervisor. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 months ago
15.0 - 20.0 years
50 - 55 Lacs
Chennai
Work from Office
Primary Responsibilities Functional Competencies: Training Strategies and Approaches Demonstrate knowledge of the business environment and business requirements (e.g., strategy changes, emerging business needs) Collaborate with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs) Manage the assessment of performance gaps to drive identification of the business need Identify the root cause of performance gaps and the role of training in addressing them, if any Identify non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics) Evaluate learner readiness to tailor planning of training solutions Translate business needs into training/development needs Identify/select appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption Leverage all relevant training/development approaches (e.g., learning from experience, learning from others, learning from education) Training Best Practices and Trends Identify current and emerging trends in the training industry (e.g., using Corporate Leadership Council, GeoBase, ASTD, SHRM, eLearning Guild, ISPI) Maintain knowledge of current and planned technology capabilities in the business Maintain awareness of a variety of training delivery modes (Instructor-Led, Computer-Based, blended, webinar) Maintain knowledge of new/emerging learning techniques/technologies (e.g., video conferencing, video streaming, social media, mobile, gaming) Contribute ideas to influence the adoption of technology solutions that enhance training outcomes in the business Apply knowledge of core processes (e.g., Stretch!, development planning, talent management, Vital Signs, MAP, competencies) to support design/delivery of training solutions Share best training practices with applicable stakeholders across the business (e.g., Human Capital, training staff/community, leadership, sales) Drive adoption of training best practices and trends Drive Implementation of Training Solutions Leverage appropriate resources to drive the design, development and delivery of training solutions (Instructional Design Clearinghouse, vendor resources, internal training teams, SMEs) Ensure compliance with established learning processes/procedures (e.g., deployment approaches, ULearn tracking standards, training measurement, AICC, SCORM) Ensure utilization of appropriate learning techniques/technologies to optimize learning impact (Instructor-Led, Computer-Based, blended, web-based, social media, mobile) Drive marketing and communication of available training solutions (e.g., web sites, newsletters, emails, events) to increase participation Develop overall training plans/calendars to communicate and manage training activities/resources Identify and address implementation obstacles/issues as they arise (e.g., scope changes, resource availability, competing priorities, leadership support, low participation) Provide facilitation/support to leadership teams in order to drive achievement of their business goals (e.g., strategic planning, goal identification, change management) Recommend enhancements to our learning processes and systems (e.g., needs assessment process, intake process, online tools) Manage Internal and External Training Staff and Resources Identify and procure training staff and other resources (e.g., equipment, software) Develop/manage training budgets (e.g., forecasts) Ensure that training staff understand how training goals align with business strategies Ensure that training staff adhere to internal processes, procedures and practices Ensure that training staff have access to required tools and information (e.g., system access, training feedback, status updates, response to questions) Lead instructional designers to ensure that designs meet requirements (e.g., business needs, design quality, cost effectiveness, learning objectives) Negotiate vendor contracts to support our business goals (e.g., timelines, staffing, budgets, deliverables) Manage vendor relationships and ensure adherence to contract terms (e.g., Service Level Agreements, Master Service Agreements, Statements of Work) Establish clear lines of communication with all applicable stakeholders, and set appropriate expectations (e.g., vendors, internal partners, leaders, internal facilitators) Manage training projects to ensure proper design, development, implementation and evaluation of training solutions (e.g., timelines, staffing, budgets, deliverables) Partner with global training units to coordinate and integrate activities of global training staff, as appropriate (e.g., awareness, recruiting, onboarding, training, work direction, infrastructure alignment) Evaluate and Communicate Training Value/Impact Collaborate with leadership to champion training and development as business priorities Develop strategies to help leaders create a working environment conducive to the delivery, application and impact of training (e.g., change management, MAP development goals, Vital Signs, Talent Management) Identify and implement practices to measure training impact and help leaders ensure that training is applied on the job (e.g., Metrics That Matter, Level III evaluations, follow-up surveys, development actions, learner assessments) Analyze training evaluation data to measure training effectiveness and linkage to job performance (e.g., Metrics That Matter, informal feedback from participants/trainers, client satisfaction scores, Net Promoter Scores) Monitor/analyze training metrics/data/trends, and communicate areas needing attention to applicable stakeholders (e.g., trainers, designers, leaders, Human Capital, external training clients) Identify and implement improvements to learning solutions (e.g., processes, procedures, materials, techniques, curricula) to enhance learning effectiveness and business impact Develop/analyze/contribute to Learning Investment Portfolios to drive strategic decisions regarding allocation of training dollars Drive metric-based continuous improvement in learning and business outcomes (e.g., performance linkage, return on investment Required Qualifications College Graduate 15+ Years of Experience Provider Coding 5+ years of experience in training in Provider Coding Ability to own end to end process of Training Positions in this family are involved in assessing training and organizational development needs, developing training programs, and/or conducting training sessions Positions in this function are responsible for management of one or all of the Training functions of Design, Delivery and Delivery - Operational Ability to provide leadership to and is accountable for the performance of managers and/or senior level professional staff Impact of work is most often at the operational or local business unit or market level Ability to develop functional, market level, and/or site strategy, plans, production and/or organizational priorities Ability to identify and resolve technical, operational and organizational problems outside own team Product, service or process decisions are most likely to impact entire functions and/or customer accounts (internal or external)
Posted 2 months ago
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