Training Specialist

Main Responsibilities:

Training approach, plan and quality
Understand and apply the GBS+ learning strategy and approachUtilize existing best practice, lessons learned and course curriculums as appropriateAdhere to Ecolab brand standards and quality requirements in all training materials, digital and printedProvide accurate and timely updates to GBS+ training and readiness leadershipConsistently apply One Company/ GBS+ training tools and methodologiesThe One Company Instructional Designe

Training Design and DevelopmentDevelop the skills of our associates to ensure that GBS+ associates embrace the solution mindset and provide superior and consistent service to our service requestorsPartner with subject matter experts to produce robust, sustainable high-level training content supporting the development of GBS+ associatesBe open to feedback, listen actively, and ensure SMEs inputs are applied for best training outcomesInstructional Design: Develop training materials including but not limited process overviews with instructor playbooks, elearning, desk top procedures, exercise workbooks, knowledge transfer or practice exercises, knowledge checks and other appropriate learning assessmentsDevelop and sustain training plans and programs for functional teams locallyUse adult learning theory and instructional design methodology to create effective learning for the audience.Test, troubleshoot, and resolve technical issues related to GBS+ learning assets and provide support relating to system for learners.

Training Delivery
Assist GBS+ Site leaders in scheduling training, tracking completion and administering knowledge checksFacilitate classroom, remote, and train-the-trainer programs.Track training material feedback post-delivery and apply recommendations as appropriate

CollaborationMaintain regular connections with other GBS+ Training Specialists to assure consistent quality globallyCollaborate with Knowledge Management Team to ensure consistency and accuracy for all learning assets in the GBS+ Knowledge Repository and across all knowledge management platformsWork closely with Change Specialists, Communications Managers and Talent/Recruiting team to ensure understanding of benefits, impacts, appropriate messaging, associate profiles and learning requirements, as well as workplan, dependencies and deliverable due dates.

Basic Qualifications:

Bachelors Degree6-8 years experience in Instructional Design, training and/or educationExperience working with adult learning principles, methodologies and toolsStrong interpersonal skills with demonstrated ability to facilitate collaborationProven experience in delivering high quality work, on timeAbility to interpret, develop, and present information to multiple audiences,Skilled listener who can gauge reactions and guide conversations to uncover learner needsProficient with MS Office suite, especially PPT, MS Forms, Microsoft Teams, Excel.Familiarity with elearning authoring software and video creation software

Preferred Qualifications:

Masters Degree
eLearning design experience and demonstrated expertise in the technical development, implementation, and troubleshooting of web-based training modulesExperience leading training project workstreamsExperience implementing new learning technologiesExperience with MS Office 365 applications and various learning/collaboration tools and technologies (i.e. Microsoft Teams, SharePoint). Experience with managing data in MS Excel using Excel functionsExperience with Power BIKnowledge of technical content integration standards such as SCORMArticulate 360 experienceCamtasia experienceExperience in any of the following functions: finance, supply chain, customer service, master data management, HR, IT, legal, marketingFamiliarity with SAP and ServiceNow vernacular