Training Content Developer Intern

Internship Opportunity at CXGuru

Role: Training Content Developer Intern

Location: Remote / Hybrid (India)

Duration: 6 Months (Unpaid Internship)

Potential Conversion: Yes – Full-time role based on performance

🧑‍🎓 Eligibili

ty • 2025 or 2026 pass-out studen

ts • Educational backgroun

d: • B

CA • BE / BTech (Any stream with tech inclinatio

n) • Strong interest in technology, training, and content creati

on • Willingness to learn and work in a corporate environme

t
🎯 Role Overvi

w
As a Training Content Developer Intern at CXGuru, you will work closely with senior industry professionals to design, develop, and enhance training materials related to Contact Center & CX technologies. This role offers hands-on exposure, real-world learning, and a clear path to a permanent position for high performer

🛠 Key Responsibiliti

es • Assist in creating training content (PPTs, documents, tutorials, demo

s) • Help design course modules for beginner and intermediate learne

rs • Work on content structuring, flow, and learning pat

hs • Support video training content planning (scripts, outlines, explanation

s) • Collaborate with trainers and SMEs for technical accura

cy • Update and maintain training repositori

es • Participate in internal training sessions and knowledge shari

🧰 Tools & Technologies (Basic Knowledge / Interest Expecte

)
(Prior expertise not mandatory — training will be provide

d) • Contact Center / CX Tools (Exposure

): • Genesys Cloud / Genesys Enga

ge • Amazon Connect (basic understandin

g) • Content & Productivity Tool

s: • MS PowerPoint, Word, Exc

el • Google Docs, Sheets, Slid

es • Canva (basi

c) • Learning & Collaboration Tool

s: • LMS platforms (basic awarenes

s) • Zoom / Google Me

et • Jira / Trello / Notion (any one is a plu

🌱 What You Will Lea

rn • Real-world Contact Center & CX technology concep

ts • Training content design methodolo

gy • Corporate communication & documentation standar

ds • How enterprise training programs are built and deliver

ed • Exposure to industry-level tools and process

es • Professional work ethics and team collaborati

💼 Corporate & Soft Skills Developme

nt • English communication (written & verba

l) • Professional email writi

ng • Presentation skil

ls • Time management & discipli

ne • Client-focused minds

💡 Internship Benefi

ts • Hands-on learning with industry exper

ts • Strong learning & exposure-driven ro

le • Internship Certificate on successful completi

on • Letter of Recommendation (for top performer

s) • Opportunity to convert into a full-time role at CXGu

ru • Build a strong career foundation in CX & Contact Center doma

⚠️ Important N

ote • This is a 6-month unpaid interns

hip • Designed for serious learners looking for long-term career gro

wth • Performance-based evaluation for full-time convers