Trainer

Role & responsibilities

• Candidate must have experience in supporting learning delivery or managed training services projects, which includes training administration, schedule management, client engagement and trainer management.
• Design, develop, and deliver structured training programs for CRM, HR processes, quality procedures, and general office operations.
• Conduct onboarding sessions for administrative and departmental staff.
• Align training programs with business objectives to support organizational goals and workforce development.
• Create comprehensive training materials, including presentations and manuals.
• Design and implement strategies to manage and track Key

  Performance Indicators

  e-learning content, and handouts.

  (KPIs)

  and

  Key Result Areas (KRAs)

  .
• Deliver clear instructions and real-world examples to enhance understanding and application of concepts.
• Facilitate training sessions on sales techniques, objection handling, negotiation and closing.
• Performs activity that is intended to increase the knowledge, skills, and abilities of an organization's employees.
• Developed interactive and engaging training modules focused on manufacturing processes, production tools, and quality enhancement practices.
• Monitor post-training progress and provide regular updates to management on employee development outcomes.
• Provide continuous support to help employees implement and integrate new skills into their roles.
• Stay current with industry trends, best practices, and innovations in training methodologies and technologies.
• Deliver comprehensive product training to employees to enhance their knowledge and confidence in presenting and using company offerings."

Skills Required:

• Proven experience as a trainer or facilitator, preferably in a

  manufacturing company.

• Strong

  communication

  ,

  presentation

  ,

  leadership

  ,

  teamwork

  , and

  facilitation

  skills.
• Excellent

  analytical

  and

  problem-solving

  abilities.
• Ability to design and deliver

  engaging, effective, and interactive

  training programs.
• Knowledge of quality standards, KPIs, compliance protocols, and performance metrics.
• Proficiency in MS Office.