15 years
0 Lacs
Posted:3 days ago|
Platform:
Remote
Full Time
At Edge Medical Solutions, we specialize in maintaining, buying, selling, and refurbishing used medical equipment such as CT, MRI, PETCT, GAMMA Camera, and Cath Lab scanners. Our team consists of individuals with over 15 years of field service experience with OEMs, which we believe is our greatest strength. We pride ourselves on building and maintaining long-term relationships with our customers, guided by our philosophy that "nothing is sold in this world, everything is bought."
Website: https://www.edgemedicalsolutions.com/
This is a full-time on-site role located in Rohini for a Trainees Service Engineer/Service Engineer/Sr. Engineer - Healthcare Equipment's. The role involves troubleshooting, providing field service, offering technical support, and performing maintenance and repair tasks for various healthcare equipment. Day-to-day tasks include diagnosing and fixing equipment issues, conducting routine maintenance, and ensuring optimal performance of medical equipment.
• Ensure proper calibration and configuration of equipment as per manufacturer guidelines.
• Conduct initial testing and validation to ensure optimal performance.
• Carry out scheduled preventive maintenance to minimize equipment downtime.
• Diagnose and troubleshoot hardware and software issues in imaging systems.
• Replace or repair faulty components and ensure compliance with safety standards.
• Respond promptly to service calls and resolve issues at client sites across India.
• Provide remote support when feasible and escalate complex issues to OEMs or internal experts.
• Maintain high levels of customer satisfaction through effective communication and timely resolution.
• Maintain accurate service logs, installation reports, and maintenance records.
• Document technical issues and resolutions for internal knowledge sharing.
• Provide feedback to improve service processes and product performance.
• Educate clients on basic equipment usage, safety protocols, and troubleshooting steps.
• Build strong relationships with hospital and diagnostic center staff to ensure smooth operations.
• Travel extensively (up to 90%) across India to attend service calls and installations.
• Coordinate with logistics and inventory teams for timely availability of spare parts and tools.
• Adhere to travel schedules and service SLAs.
How to Apply
Edge Medical Solutions
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Salary: Not disclosed
Salary: Not disclosed