Trade Desk Manager

Job Requirements

Trade Desk Manager

Primary Responsibilities

• Review and process trade documents submitted by branches as the first level of scrutiny.
• Ensure timely and accurate execution of all trade and forex operations for assigned branches.
• Verify that transactions comply with RBI, FEMA guidelines, and internal bank policies.
• Manage exceptions, track transaction status, and resolve queries or discrepancies raised by the trade processing unit.
• Handle client complaints efficiently and ensure resolution within defined turnaround times (TAT).
• Engage proactively with key clients to address important matters and enhance service delivery.
• Maintain a strong understanding of RBI & FEMA regulations and UCPDC standards.
• Coordinate with internal stakeholders such as trade processing, product, and compliance teams to ensure timely transaction processing.
  

• Support the monitoring team in following up with clients for regulatory documentation and outstanding items.
• Handle documentation for complex transactions coordinate follow-ups with branches and trade processing units.
  

• Graduate in any discipline (Full time)
  

Experience

• 5 to years of relevant experience in trade and forex operations, preferably within branch banking.
  

• In-depth knowledge of trade finance, RBI & FEMA regulations, and UCPDC.
• Strong analytical and problem-solving skills.
• Fluent in English with excellent interpersonal abilities.
• Ability to manage multiple stakeholders and coordinate across departments.
• High attention to detail and commitment to compliance.
• Customer-centric approach with a focus on service excellence.
• Proficiency in handling documentation for complex financial transactions.