30533 Tracking Jobs - Page 3

Job Description for Sr /Sales Engineers for Ms Hiflo Solders Private Limited We are on a lookout for a highly competitive and trustworthy Sales Engineer to help us build and scale up our business activities.Sales Engineer job responsibilities majorly include discovering and tracking new sales prospects, negotiating deals and ensuring high levels of customer satisfaction. If you have excellent communication skills, reaching out to potential customers and know the art of effectively demonstrating services and products through discussion, email and phone, we would like to meet you. In short, you will help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. Duties & Responsibilities The major duties and responsibilities of a sales engineer are:– To assess and study the position of the identified prospects in the industry– To research different sales options and analysing them– To sell the company’s products/services by expanding contacts and further forging relationships with the prospects– To recommend solutions to any difficulties faced by the clients– To provide proper information, guidance, and support to the clients, therefore, enhancing relationships with the clients– To recommend new opportunities and improvements for maximizing profits– To closely study the current market trends for a product and identify enhancements– To analyse the competition brand & marketing strategy closely– To be able to work with a team and achieve the desired results Desired Skills – Presentation Skills– Client Relationships– Negotiation Skills– Prospecting Skills– Creativity– Sales Planning– Passion for Sales – MIS Qualifications and Experience Required – Qualifications Required: Graduation / MBA in Sales and Marketing preferable.– Minimum Experience Required: 3+ Years in Auto Electrical & Electronics Work Hours and Benefits Normally, you will be required to work from 9 AM to 5 PM, Monday to Saturday from our Chennai office. However, you may have to work longer when there is a requirement.This is majorly a field-based role visiting existing & prospective customers but may also require you to visit sales office as and when required. You will also be attending conferences, trade fairs, and exhibitions. You will be compensated on par with the industry standards along with performance incentives. About Hiflo Solders Private Limited. Hiflo Solders is one of the leading companies manufacturing & marketing soldering components for the Electronics field. In terms of the work environment, work-life balance and offering growth opportunities, our employees have consistently rated us high. If you are excited to be part of a dynamic team, then Hiflo is a great place to grow your career. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Worksoft Certify. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Summary: We are looking for a motivated and detail-oriented fresher to join our team as a Resume Builder . In this role, you will assist job seekers, students, and professionals in creating impactful, ATS-friendly, and customized resumes tailored to various industries and job roles. You’ll learn how to craft compelling career documents and support users in presenting their skills, experiences, and strengths effectively. Key Responsibilities: Assist users in creating or improving resumes based on their educational background, internships, and career goals Conduct research on industry-specific resume formats, keywords, and trends Customize resume templates for different roles and experience levels (e.g., fresher, mid-level, tech, creative, etc.) Provide suggestions to enhance structure, grammar, tone, and formatting Collaborate with career coaches, editors, or the content team for reviews and feedback Ensure the final resume is optimized for Applicant Tracking Systems (ATS) Maintain confidentiality and handle user data responsibly Requirements: Bachelor’s degree in any discipline (English, Communications, HR, or related fields preferred) Excellent written English and grammar skills Strong attention to detail and formatting consistency Ability to understand diverse job roles and tailor resumes accordingly Familiarity with Microsoft Word, Google Docs, or online resume tools Willingness to learn about career services and recruitment trends Good communication and client-handling skills (written/verbal) Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 8688493746

Biocare Medical System is seeking a detail-oriented and proactive Tender Track Executive to manage and monitor the end-to-end process of tender tracking and submission. The ideal candidate will be responsible for identifying relevant government and private sector tenders, coordinating documentation, and ensuring the timely submission of proposals. Key Responsibilities: Track daily tender notifications from various government and private portals (e.g., GeM, Eprocure, State portals, etc.) Download tender documents and analyze eligibility criteria, terms, and scope Coordinate with internal teams (sales, technical, accounts) for gathering necessary documents Prepare and compile technical and financial bids as per tender requirements Maintain records of tenders, submissions, and outcomes in a systematic format Follow up on submitted tenders and handle post-tender communications if required Ensure compliance with tender rules and maintain confidentiality Update and maintain tender MIS reports on a regular basis Requirements: Graduate or Diploma in any discipline (Commerce or Business background preferred) 2–4years of experience in tendering/back-office/documentation roles Familiarity with tender portals such as GeM, Eprocure, etc. Proficiency in MS Office (Excel, Word, PDF tools) Strong attention to detail, organizational, and coordination skills Ability to manage time and deadlines efficiently . Interested Candidate send cv in this Mail infotweetbiocare@gmail.com / contact: 9154922799 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: eLearning Instructional Design. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD). Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. We are seeking a passionate and detail-oriented Software Tester to join our team! In this role, you will be responsible for ensuring the quality, functionality, and usability of our web and mobile applications across various platforms (Web, iOS and Android). You will identify and report bugs, write clear and concise test cases, and collaborate with developers to ensure a smooth and successful launch. POSITION RESPONSIBILITIES Percent of Time Design and execute manual and automated test cases for web and mobile applications across different functionalities. Analyze software requirements and user stories to develop comprehensive test plans. Identify and report bugs and usability issues clearly and concisely using a bug tracking system. Participate in code reviews and provide feedback on potential issues. 70% Support in the upkeep of automation suite Execution of automated test runs, review and triage with automation engineers. 15% Collaborate effectively with developers and other stakeholders to resolve defects and improve overall application quality. 10% Stay up to date on the latest testing tools and methodologies 5% ORGANIZATIONAL RELATIONSHIPS Coordinate with developers and other members of the scrum team. Work with Business users, business partners and other cross functional teams. EDUCATION AND EXPERIENCE Education: Bachelor’s or Master’s degree in computer science or other related field or equivalent work experience in web development related field. Experience: 4+ years of hands-on experience in quality assurance work with eCommerce applications. Ability to work in a globally distributed environment. Good track-record of executing in a dynamic, team-based environment. Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing. Demonstrated ability to interact comfortably with all levels of management and staff. TECHNICAL SKILLS REQUIREMENTS Must Have Test scripting, execution, reporting and defect testing Experience with JIRA/Confluence Experience with testing tools such as HP ALM, Zephyr Scale, Xray, etc. Preferred: Experience with any automation testing frameworks such as Selenium, UiPath, UFT Experience with SAP Hybris PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11:00 PM to 8: 00 PM IST or 2:00 PM to 11:00pm IST Sometimes, more overlap with the EST Time zone is required during production go-live. This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula. Full time

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Python Application Programming. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: COBOL. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Presales Consultant is responsible for supporting the sales team in winning the deal, by developing proactive sales proposals for deals meeting client requirements. P͏resales Support Domain experience across Consumer, Retail, Services, Transportation & Hospitality business verticals is preferred Consulting expertise in creating research driven POVs, targeted pitches for industry advisors, investors, CXOs. Ability to identify industry challenges, fitment, company strategy, relevant offerings, whitespace, partnership needs and value propositions that make a compelling sales pitch for us Ability to create compelling storyline, analytical and out of the box thought driven Art of the possible for hunting prospects across Media, Comms, Retail and Transportation/ Airlines business verticals Create Win Strategy and battle cards jointly with Strategic Marketing Unit (SMU) sales/Global Business Line (GBL), Solution Design teams, and delivery teams Basic understanding of sales process, creating/tracking pipeline. Foster collaboration with sales teams to strategize and align efforts with overall business objectives. Basic understanding of deal commercials and pricing models Ability to ramp quickly and develop good understanding of Wipro solutions, Ips, GTM offerings and opportunities Strong organizational and communication skills, excellent in English language, strong MS-Office suite proficiency, strong analytical skills Supporting customer visits/workshops/Due Diligence exercises and events ͏Bid Management/ Large Deals Solution integration: Ability to integrate solution elements from respective services involved in a deal and draft a storyline that showcases the joint value proposition and TCO as One Wipro team in our submissions and solution defence exercises. Enabling deal qualification for deals >5 Mn USD, asking right questions, draws attention of bigger forum on specific ask. Onboarding bid team and working with multiple stake holders including Practice teams, Account Stakeholders, Sales teams & Finance teams to build an appropriate solution and pricing. Owning end-to-end bid cycle Tracking bid progress, publishing RAG status and take corrective actions/appropriate escalations to ensure that proposals get submitted within given timeline & proper documentation Ability to create reusable templates and poster child storyline that can be replicated across similar opportunities ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Responsibilities: To organize the food safety meeting with team on monthly basis. Authorized for product, RM disposal if not met food safety standard. Imparting Adequate training to associates on FSMS. Responsible identifying root cause, corrective and preventive action in case of any non-conformity observed in audits - GMP & ISO, Responsible for conducting Mock Drills, MRM, Traceability twice in a year. Verification daily production indent Vs store issue records daily. Tracking of menu compliance. Responsible to prepare and implement the departmental objectives. Responsible for lab testing as per lab calendar. Checking of all menus, recipes are meeting the NV standards. Responsible to ensure the updation in OPRP, CCP, Vehicle compliance, production compliance. Updating of data in the taqtics, cross verification of other department documents. Monitoring the pest control activities, verification of OPRP and CCP activities. Monitoring of personal, equipment, premises hygiene practices Internal audit and MRM implementations Food safety review meetings implementation. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Experience: Food production: 1 year (Required) Work Location: In person

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge - Knowledge of assigned process, tools and systems - Foundation to Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description We are looking for a detail-oriented and enthusiastic Procurement Assistant to support daily procurement operations. The role includes managing POs, coordinating with vendors and internal teams, tracking deliveries, and maintaining accurate records. The ideal candidate should be organized, responsive, and have a strong grasp of procurement workflows. Key Responsibilities: 1. Purchase Order Support Raise POs in the system based on approved purchase requests. Ensure accurate data entry of product specifications, pricing, vendor details, and delivery timelines. Track and update PO status, including delivery and fulfilment. 2. Quotation Management Coordinate with vendors to gather quotations. Prepare and maintain quotation comparison sheets for evaluation. 3. Vendor & Internal Coordination Act as a liaison between vendors and internal teams for day-to-day communication. Follow up on invoices and work closely with Finance to ensure timely payment processing. Organize and manage vendor documentation (contracts, T&Cs, certifications). 4. Documentation & Records Maintain procurement trackers, quotation archives, and vendor master database. Support audit readiness through accurate record-keeping. Support supplier onboarding process 5. Managerial Support Assist the Procurement Manager in reporting, follow-ups, and escalations. Contribute to procurement reports and presentations. Qualifications Bachelor’s degree in any discipline (preferably Commerce, Business, or Supply Chain). 1–2 years of relevant experience. Familiarity with procurement systems and Microsoft Excel. Excellent follow-up, documentation, and coordination skills. Strong communication abilities and eagerness to learn. Detailed orientated individual. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

ob Title: Assistant Manager –Operations Company Overview: Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance.Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being. As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience. Key Responsibilities: Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use. Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles. Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion. Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned. Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience. Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary. Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational. Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations. Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations. Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly. Preferred Candidate Profile: Education : Bachelor's degree. Experience : At least 1 year of experience in operations, particularly in warehouse Environments or the electric vehicle (EV) industry. Skills : · Strong organizational skills with the ability to manage multiple priorities in a fastpaced Environment. · Excellent communication skills for collaboration with internal teams and external vendors. · Attention to detail with the ability to generate accurate reports and maintain asset records. · A proactive approach to identifying and solving operational challenges. Technical Skills : Proficiency in data entry and asset management software; basic knowledge of electric vehicles is a plus. Company Benefits: Competitive salary package based on experience. Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing startup. Flexible work hours and a supportive work culture that values work-life balance. Opportunities for career growth and skill development through training programs. Join the Bijliride team and play a pivotal role in managing our recovery and warranty operations. If You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company focused on sustainability, we encourage you to apply. Job Type: Full-time Pay: Up to ₹300,000.00 per year Schedule: Rotational shift Work Location: In person Application Deadline: 18/06/2025 Expected Start Date: 20/06/2025

Job Description: Job Purpose ICE Data Services, a subsidiary of ICE, has an exciting opportunity within our third-party Market Data Governance team. The Market Data Governance team is responsible for the governance, oversight and administration of third-party market data usage rights within the organization. Responsibilities Summarize and document market data usage policies and distribution rights Assist with processing source mandated changes to usage policies and pricing by updating documentation, maintaining internal entitlement systems and preparing materials to communicate changes both internally and externally to clients Administer system for ICE product entitlement systems, including setting up new services, products and other features Review and resolve inquiries related to usage policies, pricing and billing issues, as well as entitlement system administration Provide support to the external audit defense team by researching audit related inquiries, providing entitlement system audit reports, and tracking remediation items Assist with various compliance related projects Knowledge and Experience Experience in market data industry, including compliance and contract management/ negotiation background a plus Familiarity with real time, end-of-day and derived data use cases Ability to analyze complex policy data (contracts and agreements, fee schedules, new rule announcements) to identify adjustments to current systems and processes Highly effective written and verbal communication skills Strong analytical and problem-solving skills Proficiency in the standard Microsoft Office suite (Excel, Word, Access); knowledge of Microsoft Visio a plus Proficiency with SQL Ability to learn new software applications and systems Adept at creating and maintaining effective relationships through strong interpersonal skills

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ͏ Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Arthashastra Intelligence Databases Pvt. Ltd is a Trade and Market Intelligence company. We specialize in Data products, Dashboards, and consulting in this domain. Our vision is to revolutionize the way all businesses search, visualize and analyze data to make decisions for your business. For India's data intelligence needs Arthashastra Intelligence will be the one to rely upon. We are seeking an experienced and detail-oriented EXIM Manager to oversee our import and export operations. The ideal candidate will be responsible for managing all aspects of the EXIM process, from vendor sourcing and negotiation to documentation and compliance. The EXIM Manager will play a crucial role in ensuring the smooth flow of goods in and out of the organization, while also optimizing costs and maintaining high standards of quality and compliance. This role offers an exciting opportunity to work at budding start up and to shape the future of our company. If you are a dynamic individual with a passion for EXIM operations and a proven track record of success, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our global operations. Key Responsibilities: 1. Vendor Management: Research, evaluate, and liaise with vendors (Customs House Agents/Forwarders). Compare and evaluate offers from vendors, negotiating contract terms and pricing. Develop alternate sources for vendors and negotiate favorable terms. Provide KYC details to vendors and maintain updated vendor records. 2. Documentation and Compliance: Preparing and submitting shipping documents: Ensuring compliance with international trade regulations: Calculating and managing duties and taxes: Ensure proper documentation for audit compliance. Submit documents for obtaining AEO certificate at Customs. 3. Shipment Tracking and Coordination: Track shipments and ensure timely delivery. Coordinate with warehouse staff for proper packaging and documentation. Arrange for technical write-ups, MSDS, and other necessary documents. 4. Customer Service and Communication: Providing excellent customer service: Communicating with clients, suppliers, and carriers: Ensuring smooth communication and coordination throughout the shipping process. Acting as a liaison between clients and customs authorities: Facilitating the customs clearance process and resolving any disputes. 5. Insurance and Warranty Management: Submit material movement reports to insurance office and handle insurance claims. Raise warranty and shipping discrepancy reports, coordinating with freight forwarders and clearing agents. 6. Audit Support: Participate in audits and provide necessary details and clarifications to auditors (Cost Auditor/Statutory Auditor). Qualifications and Skills: Proven experience as an EXIM Manager or similar role, with a strong understanding of import/export regulations and documentation. Excellent negotiation and vendor management skills. Proficiency in ERP systems and MS Office Suite. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and meet tight deadlines. Certification in Export-Import Management would be a plus. Job Types: Full-time, Permanent Pay: ₹24,690.63 - ₹52,083.66 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Work Location: In person Application Deadline: 07/04/2024 Expected Start Date: 20/06/2025

About Us Our E-commerce team plays a crucial role in driving our online presence and ensuring a seamless shopping experience for our customers. Role Overview We are seeking a dynamic and results-driven Senior Ecommerce Executive to join our team at Prudential Biotech . In this role, you will lead ecommerce operations and strategic execution across multiple platforms. You will be responsible for enhancing the online customer experience, increasing conversion rates, and driving revenue growth. Experience in the healthcare industry, trading companies, and USA-based eBay operations is highly desirable, as the role involves working with regulated healthcare products and global marketplaces. Key Responsibilities Develop and Execute Ecommerce Strategy Design and implement ecommerce strategies aligned with business objectives Optimize product visibility and positioning using customer data and analytics Ensure compliance with healthcare product standards and guidelines Platform and Marketplace Management Manage and enhance listings on platforms such as eBay (USA) , Amazon, and the company website Maintain SEO-optimized, accurate content for healthcare-related products Utilize eBay tools such as Seller Hub and Promotions Manager for performance growth Operations and Vendor Management Oversee order tracking, fulfillment, and smooth ecommerce operations Collaborate with domestic and international suppliers for inventory and restocking Apply trading company experience to manage global sourcing and documentation Digital Marketing and Sales Growth Execute digital marketing campaigns across SEO, SEM, email, and social media Customize promotions for specific platforms (e.g., eBay sales events) Align ecommerce strategies with brand messaging and seasonal promotions Customer Experience and Support Handle customer queries and order issues with professionalism and empathy Focus on healthcare-related purchases where trust and accuracy are essential Implement feedback processes to improve satisfaction and reduce returns Analytics and Reporting Track KPIs including website traffic, sales conversion, and customer value Create performance reports using tools such as Google Analytics and eBay Seller Reports Present actionable insights and improvement recommendations to leadership Cross-Functional Collaboration Work closely with IT, operations, marketing, and customer service teams Support platform upgrades, new feature rollouts, and process optimization Required and Preferred Qualifications Minimum 5 years of experience in ecommerce, digital marketing, or online operations Proven track record of growing ecommerce sales and improving conversions Proficiency with platforms like Shopify, WooCommerce, WordPress, Magento, and eBay (USA) Strong analytical skills with experience in Google Analytics or Adobe Analytics Typing speed of 30–40 WPM Preferred: Experience in healthcare or medical product ecommerce Background in a trading company with experience in sourcing, B2B logistics, and imports Familiarity with A/B testing , website optimization tools, and multi-channel sales promotions Experience in managing or mentoring teams across departments Technical Skills and Tools Deep understanding of ecommerce analytics, dashboards, and performance metrics Working knowledge of HTML, CSS, JavaScript for ecommerce customizations Experience using CRM tools such as Salesforce or HubSpot Familiarity with marketing automation platforms for campaign management Soft Skills and Cultural Fit Strong verbal and written communication skills Detail-oriented with excellent time and project management Innovative, solution-oriented mindset Ability to thrive in a fast-paced, collaborative work environment Candidate Location Preferred North Delhi Pitampura Job Type Full-time Schedule Day shift Morning shift Experience E-commerce: 4 year (Preferred) Total work: 5 year (Preferred) Work Location In person Job Types: Full-time, Permanent, Freelance Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Title: Tender Intern Department: Tender Department Duration: 3–6 Months (can be extended based on performance) Stipend: As mentioned in the job post About the Company: We a leading provider of security surveillance solutions, specializing in CCTV rentals and permanent installations for high-profile events and government projects. Key Responsibilities: Assist in identifying and tracking relevant tenders on portals such as GeM, CPPP, E-Tendering websites, etc. Support in collecting and preparing required documents for tender submissions (e.g., technical bids, EMDs, certificates). Help in compiling data sheets, compliance documents, and other annexures as per tender requirements. Coordinate with internal departments (Sales, Accounts, Technical) to gather input for tenders. Assist in preparing pre-bid queries and attending pre-bid meetings (as applicable). Maintain and update tender tracker or MIS reports. Support in follow-up activities like corrigendum updates, clarification requests, etc. Key Skills Required: Basic understanding of public procurement/tendering process. Proficient in MS Office (Word, Excel, PowerPoint). Good communication skills (written & verbal). Attention to detail and ability to work under deadlines. Familiarity with GeM Portal, eProcurement platforms (preferred but not mandatory). Qualifications: Graduate or pursuing graduation/post-graduation in Business, Commerce, Public Administration, or related fields. Freshers or candidates with up to 1 year of relevant internship experience are welcome. Benefits: Exposure to government procurement and tendering systems. Opportunity to work with cross-functional teams. Certificate of Internship on successful completion. Job Types: Full-time, Permanent, Fresher Pay: ₹5,000.00 - ₹12,000.00 per month Schedule: Day shift Morning shift Weekend availability Work Location: In person

JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML India - Bengaluru Project / Program Management No Regular Full-Time 2554 Emmes Global mail_outline Get future jobs matching this search or Overview Job Description Project Specialist India Bengaluru - hybrid Emmes Group: Building a better future for us all. Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! Primary Purpose The Project Specialist provides support to Emmes Global Project Management teams, determining workflows, providing logistics support for conference calls, meetings, supplies, documentation, problem solving, and client/sponsor reporting needs and interactions as required by the statement of work or other corporate/client/sponsor requirements. This role supports BioPharma portfolio projects. Responsibilities Supports Global Project Manager (GPM) responsibilities to ensure the contracted services are in accordance with the executed contract and Client/Study expectations. Acts as a secondary point of contact in with study vendor(s). Supports vendor management to ensure effective oversight of third-party vendors. Assists in contributing to project milestone tracking and schedule management. Supports GPM in project resource requests and study FTE allocation and tracking. Supports GPM in risk management activities. Schedules and attends internal and external team meetings. May lead and/or assist GPM in internal team meetings and portions of external team meetings as applicable. Supports agenda preparation and prepares and distributes meeting minutes for internal and external meetings. Assists GPM in facilitating communication between staff and client regarding project development and project processes. Extracts information from designated clinical trial management system (CTMS) and other systems/tools to track/analyze study progress for the GPM (e.g., regulatory documents, enrollment, SAE/AEs, protocol deviations, supplies, ethics approvals, data queries) along with coordinating and drafting status reports for internal and external stakeholders. Supports project administrative activities for internal and external audits. Assists in overseeing TMF activities to ensure the TMF is maintained in inspection ready state. Tasks include but are not limited to: tracking of quality and status of document filing, timeliness of document filing, collaborating with TMF group to ensure contemporaneous TMF maintenance. Assists the GPM with project financial management activities including monthly projections and budget tracking. Assists in the development of study documents and plans, using project-specific knowledge. Establishes and maintains procedures and processes (e.g., SOPs, work practices) in conjunction with departments and broader Company. May also contribute to corporate SOP development, Assists with periodic review of allocated project specific internal business records and associated project TMF. Serves as administrator of shared workspace and Emmes Systems for assigned projects. Assists with onboarding, offboarding, and training records for project staff. Assists in managing document retention and archive of project. Performs other duties as assigned. Qualifications Bachelor’s Degree or equivalent qualification. Minimum 4 years of relevant project or administrative support experience. Required Skills/Abilities Strong familiarity and working knowledge of Microsoft Office applications, particularly MS Word, Excel, SharePoint, Teams and Emmes systems. \ Strong analytical skills. Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision. Must be able to work with minimal supervision to perform work that is varied and should be able to work to tight timelines. CONNECT WITH US! Follow us on Twitter - @EmmesCRO Find us on LinkedIn - Emmes Show more Show less

Job Overview: As an Accounts Assistant, you will play a crucial role in supporting the finance department with various accounting tasks. You will be responsible for assisting in maintaining financial records, processing invoices, reconciling accounts, and providing administrative support to the finance team. The ideal candidate will have a strong attention to detail, excellent organizational skills, and a basic understanding of accounting principles. Key Responsibilities : Maintaining Financial Records : Assist in maintaining accurate and up-to-date financial records by inputting data into accounting software and spreadsheets. Processing Invoices : Process incoming invoices, verify accuracy, and ensure timely payments to vendors and suppliers. Accounts Payable and Receivable : Assist with accounts payable and receivable functions, including issuing invoices, tracking payments, and following up on overdue accounts. Bank Reconciliation : Reconcile bank statements and other financial documents to ensure accuracy and identify discrepancies. Assisting with Budgeting : Support the finance team in preparing budgets, forecasting expenses, and monitoring financial performance against budgetary targets. Expense Reporting : Assist in processing employee expense reports, verifying receipts, and ensuring compliance with company policies. Financial Reporting : Assist in preparing financial reports, including balance sheets, income statements, and cash flow statements, as required. General Administrative Tasks : Provide general administrative support to the finance team, including filing documents, responding to inquiries, and assisting with other ad hoc tasks. Qualifications : Bachelor's degree in Accounting, Finance, or related field preferred. Prior experience in an accounting or finance role is desirable but not essential. Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, Tally or similar). Strong attention to detail and accuracy in data entry. Excellent organizational and time management skills. Ability to work effectively in a team environment and communicate professionally. Knowledge of basic accounting principles and practices. Note : This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on organizational needs and individual performance. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹19,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Accounting: 1 year (Preferred) Tally: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person

Job Title: Business Development Executive / Senior Business Development Executive Function: Commercial - Sales RCS Grade: N Reporting To: Manager - Business Development Location: [Specify Location] About Blue Dart Express India Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth. Position Overview The Business Development Executive / Senior Business Development Executive is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies. Job Purpose This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the logistics and courier industry. Key Responsibilities Sales & Revenue Growth Monitor and drive Area revenue performance to achieve targeted sales growth and profitability. Evaluate the profitability of key accounts and take corrective measures to achieve profit targets. Track product-wise yields regularly and develop action plans to meet set targets. Manage the end-to-end sales process for the Area, ensuring revenue growth for all products. Sales Operations & Compliance Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. Implement sales and marketing strategies to enhance market share and profitability. Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments. Negotiate rates and service offerings with customers within set approval limits. Maintain and update prospect details in the Saffire system on a daily basis. Address and resolve customer service issues in coordination with internal and external stakeholders. Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability. Drive Sales Capability: Drive Sales capability, productivity and adherence to processes via modules Adherence to Sales force and update on Sales KPI Collection & Remittance Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks. People Management Guide and support the sales team to ensure high performance and goal alignment. Ensure optimal staffing levels within the Area sales team. Qualifications Education Graduate degree in Business Administration, Sales, Marketing, or a related field. An MBA or Postgraduate degree in Sales & Marketing is preferred. Experience 1-4 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry. Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage. Technical Skills & Experience Core Technical Skills Strong understanding of sales processes, revenue management, and market expansion strategies. Experience in logistics, courier services, or supply chain management. Proficiency in using sales tracking tools like Saffire and Avature. Knowledge of data analytics and business intelligence tools for tracking sales trends and performance. Behavioural Competencies Result-Oriented: Strong drive to achieve sales targets and revenue growth. Customer-Centric: Ability to develop and maintain strong customer relationships. Analytical Thinking: Proactive approach to market analysis and business development. Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement. Key Performance Indicators (KPIs) S.No Key Result Areas (KRAs) Key Performance Indicators (KPIs) 1 Growth in Area Revenues % achievement of product-wise Achievement of yield targets (Yield per piece) for all products 2 Drive Market Growth % increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts 3 Ensure Timely Collections Achievement of Logic Remittance targets Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets) 4 Drive Sales Capability, Productivity, and Process Adherence Achievement of Sales KPIs and compliance with SOPs 5 New Product Development Successful implementation of new products in the Area 6 Foster a Performance-Driven Culture Timely adherence to Performance Management System guidelines 7 Drive Employee Morale and Engagement Employee retention and engagement metrics