Job
Description
Skill required: Compensation & Benefits - Compensation Administration Process Design
Designation: Total Rewards Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTake a lead role in ensuring that department objectives and initiatives are completedAct as a leader, modeling and supporting the team through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance Assist in employee development through coaching and following up on the development of their teams technical competencies Continuously monitor, recommend and implement process improvement initiatives to increases effectiveness and productivity of departmentManage service levels by organizing, distributing, monitoring work flow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans candidates with Compensation & Benefits experienceWork closely with internal customers and external vendorsSome travel may be requiredVarious other duties as requiredLead a team of colleagues who provide a large range of support to the business to assist with problem resolution or providing information. This role also oversees the data analysis and reporting team.Applies subject matter expertise, root cause analysis, and business relationships to drive continuous improvement in contact center; leads new initiatives to improve metrics and reduce inquiries; and identifies trends and lead improvement initiativesDesign processes for performing salary adjustments, providing bonus / incentives, maintaining salary and job tables and managing employee stock purchase plan.Lead operations for testing and rollout of new programs or practices; plans and leads project and support activities that respond to current and projected organizational needs; scopes projects, facilitates planning, establishes milestones, coordinates team efforts, improves resource utilization, and provides guidance; and monitors adherence to master plans and schedules, conducts risk analysis, produces management reports, and makes appropriate recommendations for problem resolutions and workaroundsCollaborate closely with internal & external business partners to drive improvements in systems, reporting tools, training materials, or any other tools required to improve the team.
What are we looking for? Detail orientationWritten and verbal communicationDevelops new control systems (i.e., observation, reports, dashboards) to allow for continual operational improvementPlan and monitor the implementation of improvement initiatives.Customer Support OperationsCustomer CommunicationsAdaptable and flexibleWritten and verbal communicationProblem-solving skillsAgility for quick learningConsistent track record of influencing and driving business improvement decisions.Experienced people leader and coach.Ability to juggle multiple conflicting priorities and objectives, while adhering to strict timelines and maintaining a positive demeanorCritical thinking ability, analytical mindset and professional judgementProfessionalism, integrity, and respect for confidentialityCan work in a fast-paced work environmentExcellent communication skills & the ability to work at all levels of an organizationVoluntary Benefits Critical ThinkingProblem Management
Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shiftsIn this role you are required to do analysis and solving of moderately complex problemsMay create new solutions, leveraging and, where needed, adapting existing methods and proceduresThe person would require understanding of the strategic direction set by senior management as it relates to team goalsPrimary upward interaction is with direct supervisorMay interact with peers and/or management levels at a client and/or within AccentureGuidance would be provided when determining methods and procedures on new assignmentsDecisions made by you will often impact the team in which they resideIndividual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shifts
Qualification
Any Graduation