Total Rewards Associate Manager

As a Total Rewards Associate Manager at Accenture, you will be responsible for improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs. Your role involves ensuring that all contractually agreed SLAs and process steps are followed accurately by the team members. You will be held accountable for managing effective client service relationships within the service line. Additionally, you will develop new approaches and processes, interface with other team leads, management, and client staff, and ensure good working relationships are maintained. Key Responsibilities: - Lead the Hire to Retire HR Operations Processes with extensive and demonstrable experience - Manage HR service delivery and demonstrate multi-cultural awareness - Utilize strong MS Office and Excel skills, as well as proficient Business Excellence Practices - Interface with clients using good email and phone etiquette - Lead HR Operations team with a proven track record - Design and develop reward strategies that align with business and talent strategies - Establish growth paths for valued resources and liaise with the local Human Resources Team on critical issues - Ensure team alignment, work allocation, and succession planning are in place - Actively participate in team and organizational events to drive engagement and motivation - Escalate technology issues to Accenture Local IT and support during client visits - Drive team development and knowledge transfer processes - Conduct Root Cause Analysis on issues faced and suggest appropriate corrective actions - Implement a robust measurement system for performance evaluation and recognize individual and team accomplishments - Enhance team morale through bonding exercises and activities - Drive key People initiatives with local PPAs and Human Resources Team - Ensure team awareness of goals, performance evaluation criteria, and process explanations - Act as the escalation point for people-related queries and ensure right staffing levels to deliver business results - Identify and implement procedural and policy improvements to enhance service line operations - Drive activities to meet requirements and contribute to the advancement of clients and Accenture's business - Ensure Business Continuity and Disaster Recovery Plans are up to date and tested periodically - Liaise with Service Management Team on reporting performance measures to the Client - Participate in various internal or client initiatives related to the process - Actively engage in process-related business meetings in-person or virtually through conference calls Qualifications Required: - Any Graduation - 10 to 14 years of experience Please note that this role may require you to work in rotational shifts.,