2 English Language Proficiency Jobs
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1.0 - 5.0 years
Pune, All india
On-site
As a Jr. Customer Support Analyst at NIQ, you will be responsible for maintaining and enhancing customer relationships, ensuring efficient turnaround of customer deliverables and queries using proprietary NielsenIQ platforms. Your focus will be on providing quality customer support through task triaging using CSO/ MSD and resolving customer requests to drive satisfactory customer experience. **Key Responsibilities:** - Execute, monitor, and continuously improve delivery management and service-related tasks such as report database management and data quality checks. - Act as an expert on NIQ processes and methodologies to improve deliverables quality and efficiency. - Deliver snapshots/data e...
Posted 3 days ago
3.0 - 7.0 years
Pune, All india
On-site
As a Senior Customer Service Associate at NielsenIQ, your primary responsibility will be to maintain and enhance customer relationships while ensuring efficient addressing of customer deliverables and queries through NielsenIQ proprietary platforms. Your role will involve managing complex queries, driving customer satisfaction through proactive engagement, and maintaining process excellence. Additionally, you will be instrumental in stakeholder management and building strong relationships with internal and external senior stakeholders. **Responsibilities:** - Execute, monitor, and continuously improve delivery management and service-related tasks such as snapshot delivery and quality query r...
Posted 2 weeks ago
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