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Job Description As the SON Program Manager, you will be responsible for managing all technical management activities defined in the Customer contract, encompassing quality, risk, and time, from delivery approach preparation through deployment, customer acceptance, and the care phase. Acts as the primary technical interface and the first technical escalation point within the Customer project. How You Will Contribute And What You Will Learn Lead/Delivery of SW Development projects in SON/NMS/EMS Telecom applications. Technical contact and reference person for scope-based work items. Must be able to work independently and provide proactive leadership in a complex environment with multiple teams. Manages all technical management activities defined in the work item, which involve medium to large business volumes, medium to high complexity, and medium to high risk probability, in terms of quality, risk, and time, from delivery approach preparation through deployment, customer acceptance, and care phase. Supports the Project Execution Owner in project planning and delivery acceptance.Validates the workload involved and expertise needed related to technical tasks. Leads technical activities during the execution phase, System Acceptance, Multi-Vendor Interface Verification, Fault, and Technical Escalation Management. Working together with Project management and technical staff, manages all the technical management activities defined in the Customer contract with medium to large business volume and medium to high complexity and risk probability, in terms of quality, risk, and time from delivery approach preparation through deployment Customer acceptance, and care phase. Acts as the primary technical interface and first technical escalation point within the Customer project. Ensures operational continuity and smooth execution. Key Skills And Experience You Have: Bachelor's or Master's degree in CSE/ECE/EEE/EI/IT with 12 to 15 years of Software Development Management , lead, and Software Project Delivery experience in SON/NMS/EMS Telecom applications, preferably on Multivendor OSS systems. Executive Management Interface with T1- Cusotmers, handlimng all communication, escalations & project reviews Abreast with latest technologies- AI/ML, Python Software development, Agile/SCRUM dev methodology. Lead the design and implementation of AI/ML-driven technical solutions, ensuring alignment with project goals and business needs. Focusing on data integration, model deployment, and scalability. Provide leadership and mentorship to the team on AI/ML best practices, including data preparation, model development, and optimization. Microservices integration into existing systems, ensuring seamless communication between services via APIs and event-driven architectures. It would be nice if you also had: Continuous improvements in product, process, and services. Optimization and automation of service delivery processes.Delivery of work items as per the defined scope, timelines, and processes. Release plan for work items, including technical risk assessment and incident management.Adoption of DevOps practices to ensure efficiency across all stages of delivery.Development and implementation of automation tools and reusable assets. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity. Show more Show less
