4438 Ticketing Jobs - Page 30

Leadership & Management: Strong ability to lead, coach, and motivate a team. Communication: Excellent verbal and written communication skills to interact with users, stakeholders, and senior management. Technical Proficiency: Familiarity with service management and ticketing software, and a good understanding of IT infrastructure and support processes. Problem-Solving: Strong analytical and critical thinking skills to identify root causes and implement solutions. Customer Service: A strong focus on customer satisfaction and the ability to understand and meet user needs.

18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products Your tasks Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system

Develop and implement strategic plans for anyone /multiple of the services functions - Professional Learning, Customer support, and Partner success and align with respective Services leadership team. Lead, mentor, and manage a team of any one or multiple services functions from Professional Learning, Partner Success and Customer Service in India Manage team productivity and performance through instilling a metrics driven culture. Define team and individual goals in alignment with Global Service objectives . Assist direct reports in the definition and attainment of individual goals. Have regular 1-1s with direct reports. Ensure that direct reports have the resources, information, and processe...

Syniverse is the world s most connected company. Whether we re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we re able to provide our incredible talent with an innovative culture and great benefits. Who Were Looking For The Customer Service Specialist II is the Syniverse customer point of contact for first level support for all products and s...

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain, and United Kingdom and maintain dozens of fulfillment centers around the world, which encompass more than 26 million square feet. The successful candidate will be comfortable must have strong Customer Management, Analytical and Communication skills, ...

This role sits at the heart of our HR digital ecosystem supporting the European HR Systems Analytics team. You ll work closely with regional HR teams to support, troubleshoot, and test new functionality in Workday and ServiceNow, helping make sure our systems run smoothly and are fit for purpose. You ll also manage stakeholder intake, coordinate user testing, and create clear documentation to support system updates. While this is not a configuration role, you ll need a solid understanding of how it works in order to support, test, and communicate effectively. What You ll Do Support Troubleshooting (50%) Manage support tickets from HR teams across Europe using ServiceNow Perform data correcti...

About Company As an L2 Product Support Engineer at Leena AI , you ll act as the technical backbone of customer support. You ll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets , troubleshooting APIs, and working closely with engineering and product teams to deliver seamless solutions. This role is perfect for someone who enjoys problem-solving, thrives in a fast-paced SaaS environment, and loves to collaborate and deep dive with the Engineering team. Key Responsibilities Advanced Case Ownership Resolution Manage a queue of escalated technical support tickets from the L1 team and ensure timely, high-quality resolu...

Your skills 18 months of IT experience (or equivalent) Ability to build relationships Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products Your tasks Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile we not only simply enthuse our customers, but als...

The CRM Executive at Sylvi will be responsible for handling customer queries, maintaining service standards, and ensuring accurate data entry of customer interactions This role is crucial in supporting the CRM team with daily operations and providing seamless communication across platforms Key Responsibilities: Respond to customer tickets and ensure timely resolution Maintain customer data and interaction logs accurately Coordinate with internal teams to resolve order-related issues Assist in documenting SOPs and process checklists Provide support in CRM tool operations and ticketing systems Handle order tracking, returns, and logistics communication Required Skills Competencies: Soft Skills...

Responsible buyer for BOP parts , ensuring Performance delivery , costing , packaging , and complete supplier management Participate in Cost reduction plan Participate, animate Generations of ideas with the suppliers and the partner departments, Synergy 500, Monozukuri... Negotiate and follow the application of F4 and other ANPQP documents for parts under his/her responsibility Negotiate and follow the developments and the industrialization for its perimeter of vehicles phase n, diverted version, industrialization, existing carry over parts Follow all ANPQP process to adopt the development Process the P.O for trial lot and Serial life as negotiated and agreed with supplier Report Supplier En...

Skills: Shift: Morning /Afternoon Shifts Skills Required: Manage end-to-end hiring for BPO / International Voice Processes Lead bulk and niche hiring (flight booking, travel domain) Build and maintain recruitment dashboards and support employer branding initiatives Partner with Operations Training teams to fulfill manpower needs on time

Your key responsibilities The candidate must demonstrate project management, leadership, communication, relationship building, analytical, interpersonal, multi-tasking and organization skills. A focus on quality and attention to detail is required. The candidate must also demonstrate advanced understanding of the principles of VAT and be able to guide the team in applying the same. The candidate will have responsibility to handle multiple engagements within the practice assigned and therefore must have the ability to multi-task. As the candidate will work extensively with various technology tools, should show strong proficiency in effectively using computer / technology. Skills and attribute...

GDS Business Enablement Internal Transformation Services, Assistant Director (Innovation /Design Thinking/ Experience design) The ITS Assistant Director position is a Global role that is focused on delivery of EYs internal transformation projects and initiatives. We collaborate with internal clients to design and deliver virtual and in-person workshops through a process of working together. The role enables successful execution of the organizations priority initiatives through leveraging his/her network, technical competencies, design, and facilitation skills. The Assistant Director will be expected to establish and maintain trusted working relationships within the Executive, with partners a...

This is an analyst role which requires extensive experience of Premium Collection processes and in-depth understanding of the Global Insurance practices and London market slip presentations. What youll be DOING What will your essential responsibilities include? Assume responsibility for day-to-day operations between AXA XL and a designated broker including monthly reconciliations, query management and escalation of material, overdue premiums. Account reconciliations and resolution of issues in coordination with internal parties. Internal accounts analysis & reconciliations with maintenance of their records. Daily email communication with internal and external parties which includes reminders...

This is an analyst role which requires extensive experience of Premium Collection processes and in-depth understanding of the Global Insurance practices and London market slip presentations. What youll be DOING What will your essential responsibilities include? Assume responsibility for day-to-day operations between AXA XL and a designated broker including monthly reconciliations, query management and escalation of material, overdue premiums. Account reconciliations and resolution of issues in coordination with internal parties. Internal accounts analysis & reconciliations with maintenance of their records. Daily email communication with internal and external parties which includes reminders...

Job Title: BPO Travel Agent Company: Hiring Squad Location: Navi Mumbai Salary: 18,000 35,000 per month Experience: 4 months to 3.5 years Shift: Rotational Shifts (Including Night Shifts) About the Company: Hiring Squad is a fast-growing recruitment and staffing agency specializing in providing top-quality talent to the travel, BPO, and corporate sectors. We are currently hiring Travel Agents for our esteemed clients in the travel and tourism industry. Job Description: We are looking for skilled and customer-oriented BPO Travel Agents to assist clients with travel arrangements, bookings, and support services using Amadeus and other GDS software platforms. The ideal candidate will have prior ...

Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Pan India locations. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Chennai, Bangalore, Pune, Trivandrum, Noida, Gurgaon, Hyderabad Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

Provide Level 2 support for Wi-Fi and LAN infrastructure across Cisco Meraki and Catalyst environments. Troubleshoot and resolve incidents escalated from L1 support, ensuring timely resolution. Assist in configuration, deployment, and maintenance of switches, access points, and controllers. Monitor network health and performance using Zoho ManageEngine tools. Document incident resolutions, network changes, and standard operating procedures. Collaborate with L3 engineers and other IT teams for issue resolution and service improvements. Participate in scheduled maintenance, upgrades, and patching activities. Maintain asset and configuration records in Manage Engine.

Engineer will be part of 24x7 NOC to support Global Media Services network and across the globe. Qualifications: Bachelor of Engineering (Electronics & Communications, Computer Science, Information Technology) Experience: 2- 3 Years in Telecommunications/transmission domain or Digital Video Broadcasting Domain Preferred Skills: Transmission, Networking, Cloud & Video Broadcasting. Certification: CCNA/Cloud certifications will be an added advantage. Roles and Responsibilities: NOC Engineer will monitor the performance and global video connect network using a variety of tools. They look for Fiber network, L2 devices, Broadcast equipment''s and environmental alerts or malfunctions. When an issu...

3 to 5 yearsServiceNow Developer is responsible for designing, building, and maintaining solutions on the ServiceNow platform by developing custom applications, workflows, and integrations using JavaScript and web services Must have worked on ServiceNow Ticketing System in a Developer role Should have experience in ServiceNow Integration with middleware platforms, monitoring tools, building custom solutions Develop integrations with other systems and applications using ServiceNow's web services and APIs Write custom scripts and business rules in JavaScript to add dynamic behavior to workflows and applications Configure the platform, including forms, lists, and reports, to improve user experi...

Main Responsibilities Partner with in-market business and P&C stakeholders to understand up- and reskilling needs Collect local capability & skills gaps and requirements and share with the Head of Local Learning Develop local deployment plans , in alignment with the annual learning plan, for the respective market and GBU/GF, covering both functional and transversal needs Implement local deployment plans for the respective market and GBU/GF in partnership with Global Learning Services Create an engagement plan for the respective market and GBU/GF, aligning with their specific needs and objectives Localize communications material to the specific markets Implement local engagement plan for the ...

Your future role Take on a new challenge and apply your systems engineering expertise in a cutting-edge field. Youll work alongside collaborative and innovative teammates. You'll play a critical role in defining and implementing system architectures and ensuring the seamless integration of subsystems at the train level. Day-to-day, youll work closely with cross-functional teams across the business (Train Performance Managers, Sub-System Engineers, and Quality Managers), manage technical relationships with suppliers, and contribute to validation and verification activities, and much more. Youll specifically take care of developing technical requirements and defining train system architecture,...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect - Ms Udaya - 99519 58438 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 17,500 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility 6. Immediate joining

About the Role As a Travelstart+ Concierge Agent, youll be the first point of contact for our valued VIP customers. Your passion for travel and exceptional customer service will shine through as you provide personalised assistance and create unforgettable travel experiences. Youll be responsible for handling a variety of tasks, from answering general inquiries to complex ticketing issues, all while ensuring the highest level of customer satisfaction. Key Responsibilities Attend to every enquiry coming through on TS+ App platform timeously, and within SLA. Provide basic app support, QA and perks of benefits. Ensure First Contact Resolution is attempted on every interaction, should call backs ...