3152 Ticketing Jobs - Page 30

The Travels vertical in Mobility is expanding Uber s reach beyond rides by offering trains and buses. Live in the UK and Spain, we re scaling to new geographies, integrating with top aggregators, and building seamless door-to-door travel experiences. What the Candidate Will Do ---- Define and execute the product strategy for launching trains and buses in new markets. Partner with engineering, design, operations, and external partners to deliver scalable solutions. Drive roadmap prioritization & execution by balancing global growth goals with local market needs. Use data, research, and competitive analysis to inform decisions and iterate on features. Ensure a seamless rider experience across ...

Our Mission NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow. NewRocket has been awarded the 2024 BEST Award , 2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF) , 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year . We are #GoingBeyond Come join our Crew! Our Approach to Work At NewRocket, peopl...

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Aruba R and S Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - CCNP Enterprise / CCNP Service Provider / CCNP Data Center / ACSP / JNCIS-ENT / VM Certified Professional / ACSP / ECMS2 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical me...

Required Skills Technology | Meraki WLAN Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on th...

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Meraki SDLAN Design SME - Level 4 Support Technology | Viptella SDWAN Design SME - Level 4 Support Technology | Meraki SDWLAN Design SME - Level 4 Support Technology | Vello Cloud Design SME - Level 4 Support Technology | Extreme Nw SDWAN cDesign SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Advanced Desgin Level certification - NSE8 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope...

Job Title: Team Lead ODN (Optical Distribution Network) Location: Gurugram Experience: 4+ years How to Apply: Interested candidates are requested to share their updated resume at: a_kiran.singh1@airtel.com Job Description: We are actively seeking diversity candidates for the position of Team Lead ODN , who will be responsible for leading the operations of the Optical Distribution Network (ODN) in Gurugram. The role requires a dynamic and results-driven professional with a strong background in telecom field operations, network performance, and vendor coordination. The ideal candidate will have a proactive mindset and will be responsible for SLA adherence, network fault prevention, compliance,...

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Assistant Manager IT Operations" , "Is_Locked":false , "City":"Chennai" , "Industry":"IT Services","Job_Description":" JobOverview: Werelooking for a dynamic and experienced Assistant Manager IT Operations to leada talented team of over 25 IT professionals across multiple locations. Based inour Chennai office, youll drive seamless IT service delivery, streamlineoperational processes, and oversee day-to-day operations for our keycybersecurity and healthcare clients. KeyResponsibilities: Team Leadership & Development : Guide and inspire a team of 25+ IT professionals, overseeing shift schedules, conducting performance evaluations, and cul...

Required Skills Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Identifying the backup residing(tape/media/disk) locations Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Respective Product Certification Delivery Skills: (1) Proactive monitoring and investigation of logs: Initiate Backup administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket (2) Restoration and Resolution: Identify the issue based on troubleshooting and decide...

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior IT Service Operations Specialist provides advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction. This role involves managing complex tickets, resolving issues, and ensuring the smooth operation of IT services. Essential Job Responsibilities Should be willing to work in 24/7 support Ensure that all incidents, service requests and changes are logged into service-now ticketing tool, troubleshoot the incidents & follow-up till closure of the incidents Monitor the IT infrastructure devices through SolarWinds monitorin...

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior IT Service Operations Specialist provides advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction. This role involves managing complex tickets, resolving issues, and ensuring the smooth operation of IT services. Essential Job Responsibilities Should be willing to work in 24/7 support Ensure that all incidents, service requests and changes are logged into service-now ticketing tool, troubleshoot the incidents & follow-up till closure of the incidents Monitor the IT infrastructure devices through SolarWinds monitorin...

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior IT Service Operations Specialist provides advanced support for IT service operations, including help desk support, troubleshooting, and customer satisfaction. This role involves managing complex tickets, resolving issues, and ensuring the smooth operation of IT services. Essential Job Responsibilities Should be willing to work in 24/7 support Ensure that all incidents, service requests and changes are logged into service-now ticketing tool, troubleshoot the incidents & follow-up till closure of the incidents Monitor the IT infrastructure devices through SolarWinds monitorin...

Role Summary: HR Partner, Customer Care supports as the first point of contact for employee HR inquiries, resolving routine questions and processing simple transactions related to benefits, payroll, onboarding, and HR policies by adhering to procedures and providing accurate data entry into HR systems. They escalate complex issues to HR specialists, contribute to process improvements, and maintain data accuracy and confidentiality while providing a positive, customer-focused experience to internal employees. Responsibilities Address and resolve general employee questions regarding HR policies, procedures, benefits, and payroll as the primary point of contact. Execute routine HR transactions,...

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Cisco WLAN Design SME - Level 4 Support Technology | Meraki WLAN Design SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting ...

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Fortigate Design SME - Level 4 Support Technology | Firepower Design SME - Level 4 Support Technology | Checkpoint Fw Design SME - Level 4 Support Technology | Juniper R and S Design SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Advanced Desgin Level certification - JNCIE-SEC / NSE8 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology sta...

Position Purpose An increasing role is played by ISPL Operations to support Client Engagement Protection and Global Markets Business line. The positions main purpose is to equip ISPL Operations with the ability to contribute to Continuous Improvement & driving of efficiency Program. Need experienced resources with a strong foothold in Lean/project improvement initiatives and strong project management background. To assist Business lines in the development, expansion, growth of its business activities by ensuring the end-to-end value chain design is addressing several aspects such as Process Expertise, Operational efficiency (Automation, Process Design, etc.) & Financial Security (Payment tra...

Position Purpose The Collateral Management IT department comprises of project managers, BAs and developers who are assigned specific projects. Predominately the team is located in Mumbai but has part of its BA, development team in London and NY. The candidate will join the Collateral Management IT team working as a Business Analyst BA requirement is within Collateral IT Domain. Collateral Domain is structured with following main streams of development, initiated project can be managed by any of the below listed stream 1. Third party Collateral Management System 2. Clearing Stream 3. Bilateral phased maintenance team 4. Regulatory stream The successful candidate will be expected to significan...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: GADesign & Business (DBS) PLM Engineer Pune, India Who are we: What we offer: You will be part of a highly engaged multinational with international career opportunities We offer you a learning journey adapted to your professional experience You will work on international projects for world- renowned companies in automotive sector You can find an Open Environment to learn new technologies We can offer you a competitive salary, benefits and valuable OEM discounts Job Description: Support the global PLM user base in all PLM process and application related issues Providing support to Teamcenter and CA...

Internal Firm Services Industry/Sector Not Applicable Specialism IFS Internal Firm Services Other Management Level Senior Associate & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. Why PWC & Summary A career within Information Technology...

Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the ar...

Position Purpose The Collateral Management IT department comprises of project managers, BAs and developers who are assigned specific projects. The candidate will join the Collateral Management IT team working as a Senior Business Analyst BA requirement is within Collateral IT Domain. Collateral Domain is structured with following main streams of development, initiated project can be managed by any of the below listed stream 1. Third party Collateral Management System 2. Clearing Stream 3. Bilateral phased maintenance team 4. Regulatory stream The successful candidate will be expected to significantly contribute to the overall success of the project initiated under the project stream Responsi...

Providing a Single Point of Contact (SPOC) for assistance with all the Services, and wherever possible, performing resolution of problems as a point of contact The Help Desk will provide assistance for User problems or requests related to the IT Services, acting as the point-of-contact and coordinating trouble ticket numbers Determining the Severity level to be assigned to problems at the time they are reported, according to criteria agreed with Vendor to accurately reflect the business impact of the problem Opening trouble tickets according to the severity levels defined, routing the same to the appropriate entity for resolution, track the progress of problem resolution efforts, escalating ...

A minimum of 2 to 3 years of experience in SQL Support. Candidates residing in or near Mumbai will be preferred. An immediate joiner or a 1-week joiner will be preferred. About the Role The candidate must have technical production support experience. candidate should ensure 99.99% uptime of system. The candidate must know the ITIL process of change/release management. The Candidate must have hands-on experience in issue analysis and bug fixing candidate must know SIT and UAT testing. candidate must have hands-on experience with a ticketing tool like Unidesk, unicenter, etc. Candidate must know about Windows scheduler and SQL scheduler. The candidate has docker and container will be preferabl...

Ground staff are responsible for various kinds of responsibilities. At Airways, we provide ground staff who maintain the reputation of the airports they work for, and they are well trained for carrying out any duty on the ground. Eligibility CriteriaIntermediate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Passenger Assistance Ticketing & Check-in Baggage Handling Flight Boarding Support Airport Coordination Safety Demonstration In-flight Service Emergency Assistance Cabin Cleanliness

You will develop strategic partnerships with local HR to assess and improve relationships in the region, ensuring performance aligns with Service Level Agreements (SLAs). Additionally, you will lead quarterly service reviews with service providers. As a point of escalation for specialists, associate specialists, and customers, you will troubleshoot and resolve issues, identifying root causes and pathways to resolution to ensure ongoing service enhancement. You will foster strategic relationships with country HR leaders. You will partnership with the regional and/or global team projects aimed at evolving HR processes that encompass the entire employee lifecycle, driving process improvements a...

Manage all documentation associated with leased and owned properties, including contracts, permits, and utility accounts. Establish a centralized document control system with version tracking and easy retrieval protocols. Maintain detailed records to support audits, renewals, and compliance monitoring. 2. Financial Oversight Real Estate Accounting Monitor all operational outflows related to real estate assets, including large utility cost centers. Partner with Finance to manage payables, receivables, accruals, and reconciliation for property operations. Track project-based capital expenditures, analyze variances, and ensure financial integrity across all locations. 3.Workflow Management Tick...