6127 Ticketing Jobs - Page 30

Primary Responsibility: In this role as Manager, you will be responsible for development, enhancement, and production support of flagship LIMS product and/or one of its core applications. You will primarily guide, coach, and mentor software development engineers, architect, and functional analysts while fostering an environment of continuous improvement. Provide day-to-day management and technical leadership for 2 to 3 scrum teams delivering software product in Microsoft technologies. Requirement 3+ years of experience as a first line technical manager leading high performing team of 5-10 people. 8+ years of experience in design and development of enterprise applications using .NET technolog...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our sy...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface b...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the syst...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves acting as the ongoing interface b...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Vmware Virtualization Administration Good to have skills : NA Minimum 5 year(s) of experi...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our syst...

REPORTING TO: ITISC FET Europe Service Desk Manager / India Team Leader Are you passionate about IT and eager to grow your career in a dynamic, international environment? Join our Service Desk team in India , where youll be the first point of contact for IT support across Europe and where your ambition can lead you to a leadership role. OBJECTIVE: As a Service Desk Engineer, youll support over 16.2 k+ users across 17 different IT user zones in Europe, ensuring smooth operations for our laboratories, offices, and VIP users. Youll handle a wide range of IT issues, from Microsoft 365 to workplace hardware, and play a key role in delivering high-quality service. What Youll Do Provide 1st line IT...

Lead and manage the Service Desk team to provide timely and effective support to end users. Own Incident, Service Request, and Change Management processes (ITIL aligned). Monitor service desk performance metrics and ensure SLAs are consistently met. Act as the primary escalation point for unresolved or high-priority tickets. Drive service improvement initiatives and promote end-user satisfaction. Coordinate cross-functional collaboration with infrastructure, application, and security teams. Ensure proper documentation, ticket quality, and knowledge base updates by the team. Provide training and mentoring to junior service desk engineers. Monitoring Administration Manage and maintain Site24x7...

OVERALL OBJECTIVES: As a member of the IT Infrastructure Support Team at Eurofins Food, Feed & Agro Testing Europe, you will join a growing international crew to work on the maintenance of recently deployed segregated IT User Zones and Application Availability Groups. Your role will involve supporting daily operational tasks, including designing and implementing new infrastructure or migrating existing network components in line with current standards. You will collaborate with various IT Support and Delivery Teams daily, which will require networking and network security skills. An open mind and the ability to cooperate with individuals from diverse cultural backgrounds are essential. SPECI...

Role & responsibilities- Passenger revenue accounting: Process knowledge and experience as per job responsibility Knowledge of Amadeus Passenger Revenue Accounting system. Processing of Outgoing & Incoming Billings with Other Airlines & including rejections & re-bills Evaluation of Correspondence on SIS Web Reconciliation of Sales reports. Handling of Missing Sales cases Processing of Sales documents Flight reconciliation Updating of flight mismatches To process duplicate usage /Unreported usage checks based on the type of Error. Updating of Paper documents/MCO/Excess baggage Need to have good communication via email for communicating with airport offices. General Uplift processing Knowledge...

Provide device configuration, onboarding support, implementation, and troubleshooting for customers. Manage deployments, handle ticketing via Jira, coordinate with teams, offer training, and ensure smooth customer experience. Required Candidate profile Hardware & network support engineer with 3 yrs experience in troubleshooting, OS installation, device configuration, POS setup, printer support, network issues, and Jira-based IT support.

Role & responsibilities Handling of reservations and ticketing by using the corresponding reservation system (GDS) Ticketing manual/automated Handling of Groups and Allotments Distribution of price quotations and information Handling of end-consumer and trade enquiries via calls and emails TSR Reconciliation Handling BSP Link enquiries, e.g. ADM, ACM, Refunds Bi-weekly benchmarking competitive fares for offices internationally Preferred candidate profile Well versed with MS Office tools Excellent analytical ability Excellent knowledge of Airline - GDS (e.g. Amadeus/Sabre/Astral) Proficiency in the Usage of Internet Should have basic excel knowledge Experiences in the tourism sector IATA Know...

Experience in Workday HCM cloud solutions including implementation, integrations, data migrations, development in Workday Extend, and support (AMS/AD). Support Workday HCM modules (Benefits, Recruiting, Absence, Payroll) and Workday Extend based on project scope, business requirements, and related integrations and REST APIs. Maintain and enhance existing solutions in Workday Extend, including impact analysis due to release management. Demo and prototype leading solutions to stakeholders, including new customers. Workday reporting and BIRT, HCM, EIB. Workday Administration / System support, optimization (maintenance, business process, security). Provide daily, weekly, monthly, and quarterly s...

Job Details Grade: BPO1/2 Skill: Agent Level Support Desired Skills: Customer Service Qualifications: Bachelor of Commerce Responsibilities Response, diagnosis, resolution, and tracking of customer support queries via phone, email, and chat. Maintain response and resolution speed as defined by Service Level Objectives (SLOs). Ensure high customer satisfaction scores and follow quality standards in 90% of cases. Use the existing knowledge base to provide customer-facing root cause assessments. Provide customer-facing bug progress summaries using available tools and platforms. Skills & Competencies Mandatory Skills: Good communication skills (verbal and written). Typing skill (minimum 60 to 80...

B2 Level proficiency mandatory for final onboarding (assessed via Versant/Talview or by Communication Trainer). Mandatory Skills Excellent communication skills (verbal and written). Chat experience in previous roles; good typing skills. Willingness to work in a 24/7 environment, including night shifts and weekends. Work location: TCS offices in Chennai or Indore. Good to Have Experience in core tech support projects; 9+ months of experience in infrastructure, storage, or service desk. Experience in product troubleshooting and resolving issues/tickets. Knowledge of ticketing tools and ITIL practices. Experience operating in hyperscaler environments (AWS, Azure, Google Cloud). Hands-on experie...

Technical Skills: Core Linux Administration (Red Hat), Linux Server Administrator-L3 Not application support/developer Hands-on experience with DNS/NFS/Samba Hands-on experience or knowledge in any one cloud platform (AWS, Azure, GCP, IBM Cloud) Responsibilities: Provide L3/L4 expert support for Linux (SUSE and Red Hat) and Windows OS, hosted in hyperscaler platforms (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem DC. Ensure 24/7 availability of systems, responding promptly to alerts and incidents in Linux OS and infrastructure layers across hyperscalers. Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service ...

SUMMARY Human Resources (HR) Implant The HR Implant will be responsible for embedding HR practices and policies within the organization, acting as a direct liaison between employees and management. The primary focus is to ensure that HR functions are seamlessly integrated into the daily operations of the company, providing support, guidance, and strategic HR solutions to meet the business needs. Key Responsibilities Employee Relations Act as the first point of contact for employee queries and issues. Mediate conflicts and facilitate resolution processes. Promote a positive and inclusive workplace culture. Recruitment and Onboarding Collaborate with hiring managers to identify staffing needs....

Desired Skills: Workday Integration Job Description: Experience in Workday HCM cloud solutions including implementation, integrations, data migrations, development in Workday Extend, and support (AMS/AD). Support Workday HCM (Benefits, Recruiting, Absence, Payroll) and Workday Extend based on project scope, business requirements, related integrations, and REST APIs. Maintain and enhance existing solutions in Workday Extend, including impact due to release management. Demo and prototype leading solutions to stakeholders, including new customers. Workday reporting and BIRT, HCM, EIB. Workday administration/system support, optimization (maintenance, business process, security). Provide daily, w...

Key Responsibilities IATA Certified Airline ticket booking Hotel bookings Visa Documentation Generating required reports Good communication skills Experience in doing Online Bookings International and Domestic Bookings Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc. Handling Reservations and Ticketing (International and Domestic) Handling Inbound, Domestic, and Outbound Tours

We are Hiring Undergrad/Graduate Experience Both can apply Both side Cabs & Meals 5 Days Working Sat-Sun Fixed Off Excellent Communication Skills Salary starting 25k-50K in hand WhatsApp your cv on 9910901004 Vicky - Domestic Exp please don't call Required Candidate profile Undergrad/Graduate with 6 months Experience. Excellent Communication Skills Required Perks and benefits Incentives Meals PF Medical

Lead and manage a global product support team, ensuring high-quality service delivery and adherence to SLAs. Develop and implement support strategies, workflows, and best practices to enhance efficiency and customer satisfaction. Monitor key metrics and create executive-level reports to track performance and identify improvement areas. Utilize advanced Zendesk skills to configure views, dashboards, and reporting for operational and executive insights. Collaborate with cross-functional teams to resolve complex issues and improve product supportability. Manage ticketing workflows and optimize support processes using Zendesk. Disclaimer: This job description has been sourced from a public domai...