3152 Ticketing Jobs - Page 32

Responsibilities: Standard global IT infrastructure management Network, server and other IT device installations and troubleshooting Maintain device, software and information security compliance based on Company and Country specific regulations Incidents/service request resolution and escalations Printer, projector, CCTV and other IT device installation and troubleshooting Software license management Device lifecycle management IT inventory management and audit requirements Managing E-waste IT device procurement and planning Data back-up to data center and cloud systems Creating new user account with permissions as per requirement Work on-site and troubleshoot IT issues for remote users Coll...

Key Responsibilities: Able to implement IBM Guardium infrastructure, including collectors, aggregators, S-TAPs, and Guardium agents. Configure policies, data activity monitoring (DAM), vulnerability assessments, and compliance controls. Integrate Guardium with SIEM tools, ticketing systems, and other enterprise security platforms. Analyze Guardium alerts and reports to detect suspicious activity and potential data breaches. Conduct database vulnerability scans and recommend remediation measures. Support investigation of database-related security incidents and provide forensic analysis. Manage software patches, version upgrades, and system performance tuning. Maintain configuration documentat...

We seek a Technical Support Engineer to assist our rapidly growing customer base. As part of our Technical Support team, you will be the primary point of contact for Couchbase customers for all technical issues. NoSQL databases are the answer to the demand for high-speed, highly available, extremely dynamic data storage and Couchbase is at the forefront of this technology. Working in Couchbase Technical Support you ll acquire highly coveted skills, essential to this technology, by navigating the world of NoSQL databases. This includes working with Golang, learning about the principles and concepts of distributed systems, understanding what goes into good NoSQL database design, mobile data co...

Proven experience as a System Administrator, Network Administrator or similar role Office 365 Administration VMWare / Virtualization Experience Windows Server Administration Tally Support Experience Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security and data backup/recovery Knowledge of Cloud Services (AWS, Azure, GCP) Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Knowledge of Open-source Software s Knowledge of Web Server, Database, and Storage Knowledge of ticketing system, Network and Linux server troubleshooting Excellent communication skills Role & Responsibilities Install and configure...

Responsibilities: * Manage international ticket bookings using Galileo, Amadeus, Sabre software. * Execute domestic travel agent activities with expertise in air ticketing and reservations. Provident fund

Tax Industry/Sector Management Level Associate Summary . In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decisionmaking for clients. . Job description Customer Success Tax Technology About the Role We are seeking a proactive, detailoriented, and clientfocused Customer Success Specialist to join our team. The role involves working closely with clients to help them understand, adopt, and maximize the value of our Tax Technology Applications. You will be the bridge between our product, tax experts, and custo...

Job Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Team Supervision: Manage a team of service desk technicians or support staff. Provide guidance, coaching, and training to team members. Monitor team performance and ensure adherence to service level agreements (SLAs). Ticket Management: Receive, prioritize, and assign service requests and incidents to appropriate team members. Ensure accurate and timely documentation of all tickets. Monitor ticket queues to ensure ...

Execute data processing, cleansing, transformation, and analysis of procurement datasets across hotel and corporate functions using GCP, SQL, Tableau Prep, Excel etc. Develop and maintain Tableau dashboards and visualizations to support reporting needs from Procurement Excellence, Corporate Procurement, and Regional Hotel teams. Support month-end, in-month, and ad hoc reporting cycles in line with defined SLAs and agreed standards. Collaborate with senior stakeholders to interpret reporting requirements and deliver insight-led outputs aligned with business goals. Maintain documentation and standard operating procedures (SOPs) for repeatable analytics and reporting activities. Identify data a...

Job Summary To support our extraordinary team who renders services to the Site HR / COE s. Contributes for standardization and automation of Key HR processes. we re looking to add HR Advisor in Chennai. What a typical day looks like: Performs and supports HR Core services in and out HR systems; like Payroll inputs consolidation / salary administration, HRBP support, Payroll - HRIS system maintenance, Exit management , HR Letters administration and other functional areas. Promote and enable the self-service delivery model. Process execution under operational metrics (adhered to the standard operating procedures, meeting with the service level agreement) Maintains a highly collaborative relati...

About StarRez StarRez is the global market leader in student housing software and residential community management. Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience. Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services. We provide opportunities for students and residents...

Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be res...

The Agile Product Owner Senior Analyst will be responsible to provide the voice of the customer at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the p...

The Agile Product Owner Senior Analyst will be responsible to provide the voice of the customer at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team s intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the p...

Job Summary: The NOC Technician monitors and supports the organizations network systems and services They are responsible for identifying and responding to incidents, performing system checks, and escalating issues to appropriate teams to ensure optimal network performance and minimal downtime Key Responsibilities: Monitor network systems, servers, and telecommunications infrastructure 24/7 Detect, diagnose, and resolve network incidents and service interruptions Escalate complex issues to Tier II/III support or relevant departments Document incidents, actions taken, and resolutions in a ticketing system Perform routine maintenance tasks, including updates and system checks Communicate with ...

Support global field service engineers as 2nd Level Support via phone/emails/remote access. Be the contact person as product service specialist Support to improve KPIs (e.g. MTTR) by timely resolution and clarifying further queries. Be the contact point/bridge between Level 1(Field Service) and Level 3 (Manufacturing / R&D) Be responsible to create service documentation in English language Be involved in development projects and quality boards Conduct service training or workshops globally, if required Perform field service actions globally, if required. Professional Experience 5years in Medical Instruments Field / Remote Service Centre. Experience in national/international medical field ser...

We are currently seeking an experienced professional to join our team in the role of Senior Consultant specialist Business Support Service (BSS) In this role, you will: Key Deliverables Responsible for ensuring delivery of services as per agreed quality levels. Responsible for developing technical and business capability within the team to fulfil the service offerings of the Business Support Service (BSS) Drives excellence, consistency, and quality across the team. Responsible for supporting successful transition of new Business services into the team Responsible for identifying Continual Service Improvement (CSI) initiatives within the BSS team. Ensure familiarity with internal and external...

Analyse, track and resolve customer issues in a prompt manner to ensure that the highest level of client satisfaction is achieved Analyse data using SQL / spreadsheets, and ad hoc analysis Identify alternate solutions when necessary and communicate them to customers Maintain a detailed understanding of product architecture, technical components and application functionality Assist in creating training materials pertaining to product troubleshooting and usage Set up and document troubleshooting procedures for new product features Communicate clearly and effectively with customers, fellow support team members and the other internal teams Preferred Skills & Experience 5-8 years customer support...

Analyze, troubleshoot, and support large-scale customer deployments in public and private clouds. Providing technical expertise during all phases of the Portworx deployment for key customers. Own and track customer issues using our ticket tracking system. Answer and resolve support cases across all severity levels. Work with customers and partners in understanding and troubleshooting their deployments, application workflows and workloads through multiple layers of the software stack. Work with the engineering team to analyze the logs, reproduce customer issues and develop strategies to address customer issues. Communicate proactively and clearly both internally and externally to enable highe...

Kraft Heinz Company is looking for Analyst III, Masterdata Global DMO to join our dynamic team and embark on a rewarding career journey Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business...

Develop deep product, technical, and functional knowledge of Radancys Talent Acquisition Cloud and its features to deliver exceptional support to customers and users. Assist Radancy customers and users by offering expert guidance on both the functional and technical aspects of our suite of products, troubleshooting issues, and providing timely solutions. Work directly with customers and users, ensure timely response and resolution time, meeting or beating our SLA s; confirm accuracy on all work prior to closing tickets. Set up and maintain users, user profiles, workflow rules, and application settings. Work closely with development teams to identify, report, and resolve product issues and su...

Job Summary Looking for a knowledgeable and client focussed travel consultants with 2 -3years experience The candidate should have a strong background in travel industry, excellent customer sales skills, strong GDS knowledge (Amadeus) and fluency in English language He/she will be responsible for making flight bookings as per the client requirements Key Responsibilities Plan and book international flights Consult with client to determine their needs and budget Provide expert advice in terms of airfares Handle complex itineraries in terms of international travel Knowledge of visa requirements is a must Maintain up to date knowledge of travel industry, trends, regulations and technology In dep...

Job Summary As a Travel and Expense Manager at NetApp, you will play a crucial role in managing and optimizing our global travel and expense processes. You will ensure compliance with corporate policies, drive cost efficiencies, and enhance the overall travel experience for our employees. Your expertise will support our dynamic and innovative culture, enabling our teams to focus on what they do best—helping customers manage and store their data efficiently. Job Requirements Travel Management: Develop, implement, and maintain NetApp's global corporate travel policies and procedures. Negotiate and manage relationships with travel vendors, including airlines, hotels, car rental agencies, and tr...

Responsibilities: * Hardware and software support and installation * Collaborate with other IT groups for seeking resolution of reported issues * Administration, creation, and configuration of accounts in Active Directory * Manage New Employee On-Boarding and Off-Boarding IT activities/permissions/access * Patch Management and Software Deployment * Maintain IT Assets System and Software Inventory * Power Apps, Power Automate, and Share Point Flows * Provide high quality first level support and response to the end user * Complete all task in a timely manner to meet given SLAs * Track tickets status and ensure they are getting attention from other IT groups in timely matter * Collaborate with ...

Role Description Serve as the first point of contact for customer inquiries via phone, email, or chat. Support account management activities including license renewals, subscription status, and basic portal navigation. Assist with order processing, product delivery updates, and RMA tracking. Coordinate with technical support teams for issue triaging and escalation. Maintain accurate records of customer interactions and transactions in CRM tools. Communicate service updates, product information, and policy changes to customers. Follow up with customers to ensure satisfaction and closure of service requests. Work closely with internal departments such as Sales Ops, Logistics, and Tech Support ...

Travel Sales Consultant Industry: Travel & Tourism Location: Mohali Qualification:-Graduation Salary: Up to 30,000 per month (Fixed) + Incentives Experience: 1 year experience in Travel Sales Shift Timings: Day Shift 6 Days working Required Candidate profile If interested contact 7696495267 hr.skyway603@gmail.com