4438 Ticketing Jobs - Page 32

Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Hybrid Network Services domain with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience to the customer. This is a tactical role which has a significant mid-term impact on business units overall results. Responsibilities Monitor and review resolution of customer issues by customer service operations team, analyse productivity and escalation of issues. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work with internal stakeholders to ensure tim...

The Role: As a TechnicalProgram Manager, you will be the operational backbone of our productengineering team You will be responsible for driving our product roadmap,ensuring cross-functional alignment between engineering, product, and design,and keeping the entire product development process on track This is a criticalrole with a major impact on our ability to innovate and deliver a world-classproduct to our customers Responsibilities: Manage the end-to-end lifecycle of complexsoftware projects, from initial scoping to launch. Collaborate with engineering and productleads to define project milestones, deliverables, and timelines. Proactively identify risks anddependencies, and develop mitiga...

JOB Description: Service Desk Analyst (L1 Desk) Years of EXP: 2+ Years Notice Period: Immediate Job Overview: Experience: 2-5 years of experience in an IT support/help desk environment. Mandatory experience in Call, Email and Chat service desk support. Excellent communication skills. Mandatory experience in ticketing system (ServiceNow). Experience supporting end-users remotely in a fast-paced environment. Work Shift : 24*7 Rotational. Mandatory experience in Call, Email and Chat service desk support. Mandatory experience in ticketing system (ServiceNow). Onsite- All 5 days work from office Rotational Shift Role & responsibilities Preferred candidate profile

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Treasury Associate. This role will be a full-time position based out of our Coimbatore office. The Corporate Card Program Administrator is responsible for overseeing and managing the organization's corporate credit card program. This includes ensuring compliance with internal policies and external regulations, supporting cardholders, managing vendor relationships, and optimizing program efficiency . Education: Bachelor/masters in accounting with a concentration in Finance Experience: Experience in Banking, Treasury, or Finance-related roles. Prior Global Card Management will be preferred Strong understanding...

Qualifications: Proven experience in a 24/7 support model Understanding of ITIL frameworks and best practices Knowledge of SQL is advantageous Experience troubleshooting web applications Familiarity with reporting tools and generating service-related reports Hands-on experience with ticketing systems (e g Servicedesk) Experience in managing escalation processes effectively Familiarity with cloud monitoring tools, especially Azure, and understanding of server alert mechanisms

Role Overview: As the Regional Lead, you will be responsible for managing and growing Paytms relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreement...

NO Airline TRAINING Certificate or Diploma Require INTERVIEWS for a Domestic cum International Airline for a Cabin Crew Positions for Both Males and Females. Age 18-26 Years

Role Overview: As a Ticketing and Attendance Officer, your role will involve processing and managing ticket sales through various channels such as in-person, phone, and online using the ticketing system. You will be responsible for maintaining accurate records of sales, transactions, and attendance reports. Additionally, you will monitor and reconcile daily cash and credit transactions, preparing end-of-day reports for review. Key Responsibilities: - Process and manage ticket sales through various channels (in-person, phone, online). - Maintain accurate records of sales, transactions, and attendance reports. - Monitor and reconcile daily cash and credit transactions, preparing end-of-day rep...

As a drilling performance engineer, your primary responsibility is to maintain drilling applications to enhance drilling performance and minimize negative consequences that could lead to damage to string and wellbore. It is crucial to ensure that the inputs are of high quality standards for the software to function effectively. - Work closely with the global support team and customers to ensure the successful delivery of NOV's latest digital drilling services - Conduct detailed reviews of solution outputs to meet required standards - Monitor and evaluate solutions continuously from the customers" perspective for optimal performance - Manage escalations internally within the organization and ...

The Functional Business Central Managed Application Services position is responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of Microsoft Dynamics 365 Business Central. This role involves working closely with clients, analyzing business processes, and resolving functional issues related to finance, supply chain, manufacturing, and other Business Central modules. The ideal candidate will have a strong understanding of Business Central functionality, excellent problem-solving skills, and experience in ERP support. Key responsibilities Customer Support & Troubleshooting Serve as the first point of contact for clients experiencing functional issu...

Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: Deep technical expertise in Oracle WebLogic and other middleware and cloud platform technologies, to the design, implementation, testing, and ongoing support of our middleware and cloud infrastructure. Installs, configures, and manages middleware applications Amazon Web Services (AWS), should be in a position to work with middleware infrastructure design and architecture, and assists with Proof Of Concept testing. 6+ years of Unix/Linux System Administration experience. 5+ years of hands-on experience managing and configuring WebLogic Se...

GENPACT Process: HRO Job Description: Ticketing Helpdesk, resolving emp queries related to Tax or payrolls. HR Back Office Salary up to 5.00 LPA Experience - 2 to 5 Years Shifts : Only Night Shift - 5 Days working Required Candidate profile International Voice Process- Should have good communication skills in English Ready to work in US Shifts

Handle customer inquiries via phone, email, or chat. Excellent communication and interpersonal skills. Mandatory Graduation 6Months + Experience Voice / Non Voice 5 Days Working, 2 wk offs 2 Way Cab Till 25Kms For More Info : HR HARI : 7618776218

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers...

Project description Information and Document Systems is a global technology change and delivery organization comprising nearly 200 individuals located mostly in Switzerland, Poland and Singapore. Providing global capturing and document processing, archiving and retrieval solutions to all business divisions focusing on supporting Legal, Regulatory and Operational functions. We are looking for a talent to join Records Management Onboarding team in Pune. Responsibilities Ensure all the technical requirements are captured in the requirement specification document Review the onboarding/migration requirement specification and run-through overview sessions for our stakeholders Analyze the technical...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations within a BP...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve softw...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3- 5 years What would you do? ransforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? Proven experience in sales operations within a BPO en...

About The Role Job Title - S&C Global Network - AI - Supply Chain Analytics - Manager Management Level: 7-Manager Location: Bengaluru, BDC7C Must-have skills: Supply Chain Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the requ...

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE. System Designing and Application Engineering for MV AIS panels (Domestic + Exports). Main responsibilities: Technical review of order inputs received from sales Creation complete engineering drawings including GA, SLD, schematic drawings etc Getting drawing app...

About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? "Proven experience in sales operations with...

Primary Responsibilities: Lead the design, configuration, and implementation of SAP TSW (Traders and Schedulers Workbench). Manage TSW Master Data, Nomination Planning & Execution, SPC (Stock Projection Worksheet), Ticketing, and integration with IMOS and Cargo Value. Oversee logistics execution, including cargo chartering, vessel operations, freight handling, payables/receivables, demurrage, and voyage chartering. Configure and manage shipment scheduling and port line-up activities. Plan and optimize bulk cargo operations, including SWAP, trans-shipment, inter-company sales, and bulk procurement/sales. Configure and support EDI systems for inbound data exchange with suppliers and 3PL provid...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure DevOps Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing syst...

Manage the day-to-day operations of the team, ensuring that all customer inquiries and issues are addressed in a timely and efficient manner. Develop and implement processes and procedures to ensure that customer inquiries are handled efficiently and effectively. Evaluate and implement ticketing tools, understanding IVR and call routings, and knowledge management systems to improve the efficiency and effectiveness. Collaborate with other departments to identify and resolve cross-functional issues, ensuring that customer inquiries and issues are addressed in a timely and effective manner. Develop and maintain relationships with key stakeholders, including customers, vendors, and partners, to ...

Your Next Call Center Career Starts Here! Join JobShop Today! Are you ready to take the next step in your BPO career? At JobShop, were here to connect you with exciting call center opportunities in top companies across Bangalore! Whether you have experience in international voice processes, domestic roles, or non-voice positions, we have the perfect job waiting for you. About the role: Are you passionate about pets and enjoy making them feel safe and comfortable? Do you have the ability to connect with pet parents while ensuring their furry companions are well cared for? 1. Build and cultivate relationships with pet parent customers of Supertails 2. Be Supertail's voice in proactively reachi...