3152 Ticketing Jobs - Page 29

Position Overview The Boeing India Engineering and Technology Center (BIETC) is looking for a highly-motivated Software Engineering Manager . As a Software Engineering Manager, you will be part of the Boeing Embedded Software and Avionics team and will lead a team of software engineers. The Software Engineering team will be primarily responsible for developing and managing complex avionics systems. Position Responsibilities: Manage a team of software engineers to develop and manage avionics products. Decompose aircraft level requirements and/or customer use cases to product line level i.e. equipment / systems software level requirements and establish tracing Manages employees performing engi...

Roles and Responsibilities Handle customer inquiries via phone calls, emails, or chats to resolve their issues related to travel bookings, cancellations, refunds, and other travel-related concerns. Provide accurate and timely solutions to customers while maintaining a high level of professionalism and empathy. Collaborate with internal teams (e.g., operations, sales) to resolve complex customer issues that require escalation. Maintain records of all interactions with customers using CRM software for tracking purposes. Meet performance targets set by the company regarding call handling time, resolution rates, and quality metrics.

Responsibilities: Provide technical support and troubleshooting assistance to customers using RingCentral solutions and integrations Collaborate with customers to understand, replicate, and resolve technical issues related to system integrations, APIs, and cloud services Assist in interpreting logs and system metrics reports, and translating them into actionable technical diagnostics Guide customers through resolution steps, troubleshooting, API usage, and other technical procedures Escalate complex issues to engineering or product teams when necessary, providing detailed documentation and context Participate in knowledge sharing by creating troubleshooting guides and documenting common issu...

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Greetings!!! I hope this message finds you well. We are exiting to share Job opportunity within our organization. We are currently seeking a talented individual to join our team. You will find the detailed job description below and outlining the responsibilities, qualifications, and benefits associated with this position. We believe that this role offers a stimulating environment for professional growth and development, and we are eager to find the right candidate to contribute to our team's success. If you or someone you know possesses the skills and experience outlined in the job description, we encourage you to apply or share this opportunity within your network. Helpdesk Technician Posit...

About Role Ground staff are responsible for various kinds of responsibilities. At Airways, we provide ground staff who maintain the reputation of the airports they work for, and they are well trained for carrying out any duty on the ground. Eligibility Criteria Intermediate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Passenger Assistance Ticketing & Check-in Baggage Handling Flight Boarding Support Airport Coordination Safety Demonstration In-flight Service. Emergency Assistance Cabin Cleanliness.

ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India. Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi. JOB DESCRIPTION FOR SERVICE EXPERT Make the move from a Job to a Caree...

Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level po...

About Role Flight Attendants ensure passenger safety, comfort, and service on board. At Airways, our attendants provide excellent hospitality and handle in-flight needs with professionalism and care. Eligibility CriteriaIntermediate or Equivalent Age 18 - 35 Master's or Bachlor's CertificateAviation Certificate ResponsibilitiesPassenger Safety Briefing Emergency Response In-flight Service Customer Assistance Cabin Preparation

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily W...

Kickstart Your Career! Immediate Openings for Voice Process Apply Now Job Title: Service Expert About Praxis: Praxis is a leading BPM company serving premium customers for a luxury airline and over 300 hotels across India and abroad. We specialize in customer service, hotel reservations, revenue management, online sales, and CRM. Role Overview: We are hiring Customer Service Experts for our airline client. This role offers career growth in the aviation and hospitality domain, with excellent training and fast-track promotions. Requirements: Excellent English communication skills (verbal & written). Customer interaction via calls, email, or chat. Confident, energetic, and solution-oriented. Go...

We are hiring for US Travel customer service Executives in Travel organization. Voice profile Exp: 1-8yrs Salary range - Upto 45k Cabs & meals provided, Immediate Joiner. Location: Gurgaon & Noida Call or Whatsapp CV to HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge needed. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Anjali @ 9220409783 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Anjali @ 9220409783 for telephonic interview

We are hiring for US /UK & Spanish Travel Sales Executives for PPC calls & Meta calls Exp: 1-8yrs Salary range - 30k-70k + Inc Cabs & meals provided, Immediate Joiner. Location: Gurgaon, Delhi, Noida Call or Whatsapp HR Supriya @ 86904 51033 now. Required Candidate profile * Should be Ok with night shifts. * GDS / AMADEUS knowledge prefer. * Immediate Joiner preferred. * Need Excellent English Communication skills * Call HR Supriya @ 86904 51033 for telephonic interview

Job Responsibilities: 1.Medical opinion (General complaints - Zone wise Retail) in CRM Review of complaints allotted to them in CRM and responding to the customer directly for rejected and query cases using Templates provided in CRM. For approved cases the Medical approval is given and the ticket moves to ROD Creation for further processing by FA Team 2.Medical approval in Galaxy Medical approval in galaxy for grievance approved claims 3.Reports, Team Management and Co-ordination Managing ZGOs pan India Doctors productivity Report to SrED, Coordination with IT , HR & Others Handling mail Escalation by Zonal Team Time and attendance management 4.Medical opinion (PG & NCH complaints) Review of...

Job Responsibilities: 1.Medical opinion (General complaints - Zone wise Retail) in CRM Review of complaints allotted to them in CRM and responding to the customer directly for rejected and query cases using Templates provided in CRM. For approved cases the Medical approval is given and the ticket moves to ROD Creation for further processing by FA Team 2.Medical approval in Galaxy Medical approval in galaxy for grievance approved claims 3.Reports, Team Management and Co-ordination Managing ZGOs pan India Doctors productivity Report to SrED, Coordination with IT , HR & Others Handling mail Escalation by Zonal Team Time and attendance management 4.Medical opinion (PG & NCH complaints) Review of...

The Technical Support Executive will be responsible for providing efficient and timely technical assistance for the university s websites, mobile applications, and other digital platforms. This role involves troubleshooting issues, responding to queries from students, faculty, and staff across all campuses, and ensuring the smooth day-to-day functioning of the university s online systems. The candidate must be willing to travel across all university campuses as required. Key Responsibilities Website & Mobile App Support User Support & Query Handling System Monitoring & Reporting Skills Technical Skills: Familiarity with website content management o Basic knowledge of HTML, CSS, and mobile ap...

Responsible to get the issues raised addressed to the core and Customers can be sent out Campaigns successfully, Access Report without any challenges Educating Customers to ensure comfort in the usage of Product/Utility Duties and responsibilities Providing Support to Customers on their Queries Responsible for successful solving of Customer tickets and handling Chats or calls Educating Customers to ensure comfort in usage of Product/Utilities Understanding & responding to primary level customer queries / issues over Chat, phone or email / ticketing system Provide product trainings / demos to the customers Resolve customer issues and strive towards positive customer f/b Setup necessary config...

Key Responsibilities: Provide first-level technical support to end-users, including troubleshooting hardware, software, and network problems. Answer incoming support requests via phone, email, and chat. Diagnose and resolve basic technical issues, such as password resets and software installation problems. Document and track issues in the helpdesk ticketing system, ensuring accurate and up-to-date information. Escalate unresolved issues to higher-level support teams. Assist with user onboarding and account management. Provide guidance and training to users on software applications and systems. Contribute to the creation and maintenance of knowledge base articles. Maintain a high level of cus...

We are looking to hire a Technical Support Executive to help coordinate and execute technical interfaces between FieldAssist and its Partners. You will be responsible for managing a group of FieldAssist Support Analysts in order to assist the team and our clients in resolving technical and application-related inquiries regarding FieldAssist software products. In assessing and improving support processes and metrics, including team performance and customer satisfaction, you will work to ensure that our core team of Analysts continues to deliver world-class technical and application support to FieldAssist dynamic and growing customer base. Responsibilities 1. Working with Partners to support, ...

Education Qualification : Engineer - B.E / B.Tech / MCA Overview: We are seeking two (2) experienced and skilled Level 2 Workday Support Resources to join our team and provide ongoing support to the Client. These resources will operate remotely from the Microland s Offshore Delivery Center (ODC) in Bangalore and will be responsible for handling Workday-related L2 service requests and issues, troubleshooting, and minor system configuration updates during the Client s business hours (UK based). This position is essential for ensuring that Workday systems remain efficient, and client issues are resolved promptly, contributing to the overall success and seamless operation of the Workday platform...

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Cisco ASA Administrator - Level 2 Support Technology | Palo Alto Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the a...

We are looking for an IT Analyst 3+ years of experience in handling inbound calls for international customers, preferably from US or Canada. Requirements: Hands on experience in diagnosing and resolving issues relating to general computer problems, printing, VPN connectivity, email clients, network drives, company websites, software applications, hardware, etc. Hands on experience in resolving commonly reported issues with Office365 desktop and mobile applications. Experience in unlocking user accounts and performing password resets either directly via Active Directory or using an Enterprise Identity Management system. Hands on experience in handling a minimum of 25-30 calls per day and docu...

Job Summary We are seeking a dynamic and detail-oriented Process and Communication expert to support our technical support operations. This dual-role professional will be responsible for strengthening communication effectiveness among technical support agents and ensuring high-quality customer interactions across support channels (voice, email). The ideal candidate will have a strong grasp of global English standards, experience in a support process, and a passion for coaching and quality. Key Responsibilities Voice & Accent (V&A) Responsibilities Conduct V&A screening for new hires to ensure suitability for global technical support communication Deliver structured V&A modules during new hir...

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - CCNA / CCNA / ACSA / JNCIA-Junos / VM Certified Technical Associate / ACSA / ECMS1 Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the networ...