4438 Ticketing Jobs - Page 27

An exciting opportunity for an experienced Team Manager with strong expertise in Production Support and Application Maintenance at an enterprise level. In this role, you will lead 247 support operations, manage SLAs/governance, drive change management, coordinate with onshore stakeholders, and ensure seamless and stable application operations across business-critical platforms. Location: Pune / Bengaluru Your Future Employer: A globally renowned leader in insurance and shared services, supporting business units across regions. The organisation promotes a culture of accountability, service excellence, and continuous improvement offering exposure to global stakeholders, enterprise systems, and...

Overview Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via stories. Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceN...

EbizON is looking for a Quality Analyst (Manual testing) to join our Technology team in Noida office. Roles & Responsibilities: Work with the development teams to ensure each release meets high quality standards Create test plans and test cases from wire frames Execute manual test cases, report and track issues in ticketing systems, and verify fixes Building a strong working relationship with all the teams Requirements: Atleast 0-2 years of experience Should have good communication skills Should have experience in Usability testing, UI testing and writing Test cases Should have Web application and Mobile testing experience Must have good Analytical skills (i.e should be able to well understa...

Overview Candidate must have experience in Telecom projects Excellent communication and leadership skills for team collaboration and mentoring Provide First-level technical support for the OSS systems, including order management, Provisioning, Inventory management etc. Able to troubleshoot issues and resolve incidents to minimize service disruptions. Candidate must be willing to work in rotational shift Understand the Incident management process. Responsibilities Must be good in ITIL process and good knowledge of Incident mgmt. processes. Usage of ticketing tool is MUST namely Remedy/Servicenow, etc. Should be responsible to monitor alerts and report to L2 team Requirements Candidate must ha...

Please find the below JD:- Job Title: Helpdesk Support Analyst - L1 Job Type: 6 months contract to hire Location: Hyderabad & Ahmedabad Job Mode: Hybrid (2 days per week - only in day shift. If the shift demands availability after 7 pm IST, they will work remote) Shift: Rotational shifts - 24*7 (including weekends and holidays - shift roster will be shared in advance so that they can plan accordingly) Experience level: 3 to 5 years Work Environment & Shift Expectations: Must be available to work rotating shifts, including nights, weekends, and holidays as part of a 24x7 coverage model. Comfortable working in a high-volume, fast-paced environment with shifting priorities. Willingness to parti...

Role & responsibilities Technical Support & Troubleshooting Provide Level 2 support for backend services in the automotive domain. Troubleshoot and resolve incidents following established Runbooks and Standard Operating Procedures (SOPs) . Perform comprehensive API analysis and troubleshooting using tools such as Postman or Bruno . Handle tickets triggered by AWS CloudWatch events (basic understanding sufficient). Collaboration & Communication Collaborate effectively with customer teams via MS Teams (chat groups, channels, meetings). Escalate unresolved or complex issues to Level 3 support as per the escalation process. Maintain clear communication with stakeholders throughout incident resol...

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Qualification: graduation Should have excellent communication skills. English Fluency Experience: 1 year minimum Should be very good in English communication Escalation handling Ticket Raising Work From Office. Contractual for: 2 months Face to Face. Immediate joiners preferable. Domestic Shifts. 6 day working, 1 days rotational off. 27,500 CTC and 22,000 Take Home Salary Work Location: Marathalli, Bangalore If interested send me your resume through WhatsApp to or call to Faiza-9353924606

1. Provide technical support to end-users via phone, email, or in-person in a timely and professional manner. 2. Identify, troubleshoot, and resolve software, hardware, and network-related issues. 3. Escalate unresolved issues to higher-level support personnel and follow up with end-users to ensure timely resolution. 4. Set up and configure new computer systems and software applications. 5. Maintain an inventory of all IT equipment and software and ensure that they are up-to-date. 6. Assist in the development and implementation of IT policies and procedures. 7. Install, update, and maintain antivirus software and security patches to ensure the security of IT systems and data. 8. Monitor and ...

Customer Service: The primary responsibility of a Counter Staff is to provide customer service. They assist customers who approach the counter, answer questions, take orders, and ensure a positive customer experience. Order Processing: Counter Staff often take customer orders, whether for food items in a restaurant or retail products at a store. They may use cash registers, point-of-sale (POS) systems, or order forms to process transactions. Product Knowledge: They are expected to have a good understanding of the products or services offered at the counter. This includes knowledge of menu items, pricing, promotions, and product specifications. Cash Handling: In roles where payments are invol...

As a Reservations & Ticketing Executive at our Gurgaon & Mumbai offices, your role will involve handling both domestic and international flight bookings using GDS platforms such as Amadeus, Galileo, and Sabre. You will be responsible for issuing, re-issuing, and canceling air tickets based on client requirements. Additionally, providing travel solutions, addressing customer queries, and ensuring a high level of customer satisfaction will be key aspects of your job. It will also be your responsibility to prepare travel itineraries, maintain booking records, and ensure compliance with airline and IATA policies. Key Responsibilities: - Handle domestic & international flight bookings using GDS p...

Job Position (Title): Ticketing Executive Experience Required: 0.6 -3Years No of Position: 10 Job Type: Full time Location: Hyderabad, India Role and Responsibilities: Handle end-to-end ticketing operations using GDS platforms (e.g., Sabre / Amadeus / Galileo / Worldspan / Apollo / NDC (Sabre Amadeus NDC Mandatory Issue, reissue, cancel, and process refunds for domestic and international flight bookings. Ensure compliance with IATA rules, airline policies, and fare rules. Coordinate with airlines and suppliers for fare audits, waivers, and schedule changes. Provide timely and accurate ticketing support to travel agents, partners, and internal teams. Monitor queues and resolve errors or PNR-r...

Job Summary Payroll Specialist is responsible for executing the organization's payroll activities, ensuring pay is processed on time, accurately and in compliance with government regulations. This role involves payroll, aiding in data gathering, assisting in ad hoc projects and additional payroll works when required. Job Requirements EMEA Based payroll experience is required. Payroll Processing: Work with vendor for preparation and distribution of the company's payroll, ensuring accurate and timely processing of payroll transactions including salaries, benefits, taxes, and other deductions. Compliance: Ensure compliance with as per the government legislation requirements. Stay updated on cha...

Hi, We are Hiring for our client company for the position of Air Ticketing Executive (International / Domestic). Position: Air Ticketing Executive (International / Domestic) Industry: Travel & Tourism Location: [Insert Location] Experience: 12 Years (Minimum) Job Type: Full-Time | Rotational Shifts About the Role We are hiring Air Ticketing Executives (International & Domestic) for our client in the travel industry . The ideal candidate should have hands-on experience with GDS systems (Galileo / Amadeus) and be capable of handling end-to-end ticketing operations independently. Key Responsibilities Handle reservations, ticket issuance, PNR creation, reissuance, cancellations, and refunds . Ma...

As an IT Support Manager at our company based in Indore, Madhya Pradesh, India, your primary role will be to manage IT support requests effectively. You will be responsible for coordinating with end users and team members, as well as liaising with vendors. Additionally, you will play a crucial part in maintaining IT inventory and documentation to ensure smooth operations. Key Responsibilities: - Assign helpdesk tickets promptly to the relevant teams or individuals. - Monitor and manage Service Level Agreements (SLA) while handling any escalations that may arise. - Oversee IT procurement processes including RFQ, quotation comparison, purchase requisition creation, and invoice processing. - Ke...

Role Overview: You have an urgent opening for Air Ticketing, Ground Staff, Cabin Crew, and Air Hostess positions. The job location is Pan India and the duty hours are 8 hours. The industry specialisation includes Hotel, Travel, Tourism, Airlines, Hospitality Marine, Aviation, Military, Mining, and Shipping. Key Responsibilities: - Ticketing/Reservation/Travel Agent/Airlines - Specialization in Air Hostess, Cabin Crew, Ground Staff, and Ticketing roles - Serving as Air Hostess/Flight Steward/Cabin Crew, Airline Reservation Agent, Ground Staff/Ground Attendant, and other top management roles in Travel/Ticketing/Airlines sector Qualification Required: - CA (Chartered Accountant) - CS (Company S...

As a Customer Support Executive at our company, you will play a crucial role in managing email and voice-based support for our UK clients. Your responsibilities will include handling customer queries, processing orders, extracting details from various platforms, and ensuring prompt and high-quality resolutions. Key Responsibilities: - Handle inbound calls and respond to customer emails professionally. - Resolve queries related to orders, services, and technical processes. - Extract and compile information from various systems to assist customers. - Process customer orders accurately and promptly. - Maintain detailed and organized records in CRM/ticketing platforms. - Collaborate with interna...

Sr. Ticketing Executive / Travel Consultant, you'll play a key role in managing travel bookings, ensuring compliance with airline policies, and providing high-quality customer support. The ideal candidate will have a strong command of GDS platforms and a proactive approach to resolving complex travel queries. Key Responsibilities Manage international and domestic ticketing through Sabre and Amadeus systems. Handle ADM, exchanges, refunds, and reissuances accurately and efficiently. Ensure all bookings comply with airline and company policies. Provide prompt and professional customer service to clients and partners. Coordinate with internal departments for smooth travel operations. Monitor an...

Dear Applicant, Virtual round Need experience- International Ticketing & Travel consultant. Work from Office Mumbai / Gurgaon Excellent Process. (AMADEUS / SABRE) Manual GDS any one Salary package up to 6.8lpa Kindly share this post to other job seekers. No Fees No charges- Mumbai -9311350356 / 8512806883 Share your resume recruitment@sanasearchinternational.com / cv4travelprofile@gmail.com Thanks Marry - 8512806883

Act as the first point of contact for end-users requiring assistance via SysAid ticketing systems and Emails Provide support in English, ensuring timely and effective resolution of incidents and service requests as per provided SoPs Handle L1 support activities like: Ticket Logging First-Level troubleshooting based on SOPs Assign tickets to correct team Qs Manage ticket escalations through SysAid platform and user communication Escalate unresolved incidents to appropriate support teams while maintaining ownership until closure.

As a member of Niqo Robotics, you will play a crucial role in revolutionizing farming practices by leveraging AI, Computer Vision, and Robotics technologies. Your mission will be to build accessible and reliable robots for sustainable farming. Key Responsibilities: - Incident Management: - Detect, diagnose, and resolve issues quickly to minimize user impact. - Issue Analysis: - Perform first-level troubleshooting of user-reported issues by analyzing system functionality and reviewing historical data to identify root causes and determine resolution or escalation paths. - Proactive Monitoring: - Implementing and maintaining monitoring solutions to identify potential problems before they escala...

As a Travel Consultant at a Fast Growing Tour & Travel company located in Ghatkopar, Mumbai, your role will involve managing travel arrangements, consulting clients on travel options, providing excellent customer service, and handling reservations. Your daily tasks will include coordinating travel plans, ensuring seamless travel experiences for clients, and addressing any travel-related queries or issues. **Key Responsibilities:** - Build strong relationships with clients, understanding their specific travel needs and preferences. - Provide personalized travel advice and recommendations. - Respond promptly to client inquiries and resolve any issues that may arise. - Create detailed travel it...

As a Senior PHP Developer with expertise in Airline/Aviation domain applications such as PSS, DCS, Reservations, Ticketing, and Ancillaries, your role will involve designing, developing, and optimizing scalable applications and integrations. You will also guide junior developers and ensure best practices across the team. Key Responsibilities: - Lead the design, development, and maintenance of PHP-based airline applications and APIs. - Work on complex airline workflows including Reservations, Ticketing, Check-in, Boarding, Baggage, and Ancillaries. - Architect and implement scalable, secure, and high-performance solutions. - Integrate with PSS/DCS systems, GDS (Sabre, Amadeus, Navitaire, Radi...

Provide technical support to customers via phone, email, chat, or other communication channels. Diagnose and troubleshoot product issues and provide solutions to customers. Develop a deep understanding of the company's products and their functionality. Keep up-to-date with new product releases and updates.Escalate complex customer issues to appropriate teams or management as needed.Communicate with customers in a professional and courteous manner. Ensure that customers are informed of the status of their requests and issues. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seeker...

1: Actively participates in support of incoming calls Continuously demonstrates a truly empathetic concern for customer issues 2: Leverages exceptional judgement, training resources, and knowledge base to provide consistent solutions to our customers. Quickly identifies escalations and creates expectation alignment with customers 3:Documents issue details, troubleshooting steps, and resolutions with pinpoint level details to reduce repeated troubleshooting steps. Primary stakeholder to ensure our customers receive prompt support. 4:Continuously improve, hone, and develop skills and knowledge that accelerates support and product expertise. Facilitate field support services to repair products ...

1: Actively participates in support of incoming calls Continuously demonstrates a truly empathetic concern for customer issues 2: Leverages exceptional judgement, training resources, and knowledge base to provide consistent solutions to our customers. Quickly identifies escalations and creates expectation alignment with customers 3:Documents issue details, troubleshooting steps, and resolutions with pinpoint level details to reduce repeated troubleshooting steps. Primary stakeholder to ensure our customers receive prompt support. 4:Continuously improve, hone, and develop skills and knowledge that accelerates support and product expertise. Facilitate field support services to repair products ...