6127 Ticketing Jobs - Page 33

Designation: Customer Service Representative Reporting : Customer Service Manager Experience: 1-2 years Shift: US Shift Location : Remote Qualification Required : Any graduate with excellent English communication skills. Overview: This will be a customer service role that will provide internal and external users solutions based on queries/issues. You will be asked to review the source of the incoming query/issue and respond correctly with the solution. You will provide excellent customer service and follow-up until the query / issue is resolved satisfactorily and document resolutions in the Salesforce system. You will be required to communicate via several different media, such as incoming c...

Purpose/Objective Monitor allocation of airport resources (parking stands, boarding gates, check in counters and baggage belts) during shifts. Timely update accurate flight status for displaying flight information on Flight Information Display Screen. Coordinate with General Aviation/Non-Schedule operators for flight operation and allocation of parking stands/hanger. Key Responsibilities of Role Key Responsibilities: - Under the oversight and guidance of Duty Manager, allocate airport resources (check in counters, baggage belts, parking stands, boarding gates, check in counters, baggage belts) as per the requirement of airlines/ground handlers for smooth airport operation. - Monitor airport ...

About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :WAN, SDWAN, Internet –ISP Expert - The Network Support Engineer will possess a strong background in enterprise routing technologies an...

About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

About The Role Skill required: Procure to Pay - Master Data Management (MDM) Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 12...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more t...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Operations & Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Network Service Delivery Manager - The Network Service Delivery Manager is responsible for managing end-to-end netwo...

About The Role Job Posting Title: CIO Security and Application Engineer Management Level: 10-Senior Analyst Location: Pune/ Bengaluru/ Hyderabad Job description: We are seeking an experienced Security and Application Engineer to lead the successful mobilization and delivery of Access Control & CCTV Technology Projects. This role involves supporting enterprise-level application selection and implementation, including migrating from legacy systems. The incumbent will implement physical security standards in Accenture facilities and provide essential support to Global Assistance and Protection (GAP) business partners, vendors, and facilities team members. Responsibilities include delivering sec...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Splunk Administration Good to have skills : NA Minimum 2 year(s) of experience is require...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity...

Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations . Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager. Key Responsibilities Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on out...

Purpose/Objective Responsible for design management of enterprise network (wireline and wireless) at greenfield, brownfield project and interconnectivity with other Adani Airports. The role encompasses understanding of project goals, design, documentation and coordination in reviewing quality network during implementation. The responsibilities include multiple stakeholders’ management, coordination with interfacing system. Key Responsibilities of Role Functional Competencies - Overall years of experience shall be minimum 8 to 10 years; minimum 2 recent years in Airports - A willingness to travel as per requirements - Strong communication, and stakeholder relationship management skills - Unde...

Purpose/Objective The Team Member - Central Travel Desk - Admin is responsible for coordination with service partners towards fulfillment of travel requests and assisting employees with travel-related, policy related & travel tool related enquiries. The Team Member ensures maintaining accurate travel records, and facilitates a seamless experience for all users. Additionally, they contribute to enhancing the overall efficiency and compliance of the travel process within the organization. Key Responsibilities of Role Requisition Management: - Ensures timely processing of travel requisitions for employees, promoters, and VIP guests, including domestic and international bookings. Ensures all app...

Job description At Optimum Info, we are continually innovating and developing a range of software solutions empowering the Network Development and Field Operations professions in the Automotive, Power Sports and Equipment industries. Our integrated suite of comprehensive solutions provides a seamless and rich experience to our customers, helping them become more effective at their work and create an impact on the organization. Our sharp cultural focus on outstanding customer service and employee empowerment is core to our growth and success. As a growing company, we offer incredible opportunities for learning and growth with opportunity to manage high-impact business solution. Position Overv...

Job Title: Global Operations Associate Location: Remote (Work From Home) Working Days: Thursday to Monday Shift Timing: 09:30 PM - 06:30 AM IST Experience: 4 - 5 Years About the Role We are seeking a reliable and customer-focused Global Operations Associate to join our support operations team. This role focuses on customer support, request management, and seamless coordination among international students, professors, and internal teams. The candidate will be responsible for efficient ticket handling, data management, and maintaining communication workflows using CRM platforms. The ideal candidate should be detail-oriented, tech-comfortable, and capable of working independently during night ...

Fresenius Medical Care core values: Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented. Strong advanced excel skills. This is must have, apply only if you are good and be prepared to undergo Excel knowledge testi...

Hands on experience of APM (Application Performance Monitoring)Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIMExperience on Ticketing tool like Service Now, Jira, ITSMGood Knowledge of SQL and Linux and Basic understanding of JavaBasic understanding of Incident Management Process and LifecycleBasic understanding of SLA/KPIsBasic knowledge of Microsoft Excel and Power PointGood Decision making, analytical and time management skills. Multitasking abilitiesAbility to work from office. Ability to commute to office on self-basis. Excellent communication skillsFlexibility to work in 24/7 shiftsProviding RCA for Incidents and preparing chronology. Supporting Application...

New Relic is looking for a People Operations Partner APJ to join the PeopleOps team. This role will have the opportunity to be a part of a transformational project of setting up the Global Shared Services in the region and make an impact through your work by responding to inquiries on a variety of People topics and working on various People-related processes and projects. You will gain exposure to all facets of HR helping you to grow your career in your position. This is a great opportunity to optimize existing processes and implement new technologies to acquire efficiencies supporting a global organization. This role will be working in a hybrid model from Bangalore We are looking for someon...

About the Role As a Product Support Engineer, you will be the first line of technical engagement for customers using Exotel s cloud telephony, communication APIs, and customer engagement platform. Your role is critical in ensuring customers receive timely, accurate, and empathetic support while you help them troubleshoot issues, understand product behaviour, and get the best out of Exotel s solutions. This position is perfect for someone who enjoys diving into technical details, communicating clearly with customers, and collaborating with internal teams to improve overall customer satisfaction. Key Responsibilities Customer Issue Resolution Serve as the primary contact for customers via emai...

Title : SAP Project Manager Location : Remote Timing : 3-12 AM IST Position : Contract We have the need for Project Manager (Commerce Cloud Experience) with 10+years experience . PM also needs to have good exposure on JIRA, ticket creation and mgmt, SPRINT mgmt, report generations from JIRA If certified its good to have

Amazons IT Services support is the first point of contact for technical support requests. Our IT Support Technician spends their day fielding incoming support chats, calls and tickets on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer-focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. ...

About the Role The NOC Shift Lead is responsible for overseeing and managing network operations during their shift. They ensure smooth incident, change, and problem management, guide and mentor the team, maintain operational processes, and coordinate with customers and leadership to meet performance and SLA targets. The role also involves reporting, process improvements, and supporting team development and training initiatives. Roles Responsibilities Oversee daily NOC operations, including Incident, Service Request, Change, and Problem management, ensuring SLA compliance and reducing long-pending issues. Validate team shift schedules, and conduct weekly operational feedback, performance revi...

Job Track Description: Should be a Technical Graduate (B.E/B-tech/MCA/M-Tech or any other graduation with working exp in IT field) Minimum 2 to 3 years of experience in production control or application support role Working knowledge on web technologies (IIS/.NET), databases (MS-SQL). Good Communication & team player. Knowledge on SQL queries & SNOW ticketing tool Trouble shooting application issues & Handling the Online calls (Bridges) for solving the issues Live. Responding to Client requests regarding the outputted data. Ready to work in rotational shifts including night shift. Should be ready to work in hybrid model (weekly 3 days in office)

The incumbent will be responsible for the following: - 1. Manage end-to-end travel operations for the NIMHANS account, covering international, domestic, and implant requirements, ensuring seamless service delivery as per contractual commitments. 2. Drive adoption and sales by coordinating with internal travel branches and implementing targeted promotional activities. 3. Strengthen customer engagement by addressing service issues, resolving complaints promptly, and ensuring a consistent service experience across high-volume corporate transactions. 4. Collaborate with cross-functional teams to improve portal functionality, enhance product offerings, and maintain operational efficiency. 5. Ensu...