4438 Ticketing Jobs - Page 31

RARR Technologies is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders ...

rakibe dynamics opc is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholder...

We are seeking a highly skilled and motivated Technical Support Engineer to join our growing team. This individual will play a key role in supporting our customers by providing technical assistance, troubleshooting, and resolving issues related to our security platform. As part of our Technical Support team, you will act as a crucial bridge between the product development team and our customer, ensuring the seamless delivery and support of our cybersecurity solutions. WHAT WILL YOU DO: Serve as the first point of contact for customer inquiries, troubleshooting, and technical support related to Cymulate s security platform. Provide expert guidance on product functionality, implementation, con...

Participate and advance the Security Monitoring and Incident Response capability operating out of India. Be part of Global Security Operations Center (SOC). Ensure seamless delivery of monitoring service timely response on the incidents. Conduct Cyber Incident Response Team (CIRT) activities, including forensic analysis. Develop and implement operational processes and standards for security incident response and operational security tasks. Collaborate with the other security teams to identify, investigate, and respond to major incidents. Ensure that the incident response processes are kept up-to date and we'll-rehearsed during any real cyber-attacks or cyber drill. Support Engineering effort...

Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement Analysis Learning Agility .

Provide high-quality bathing, trimming, nail clipping, brushing, and styling services. Ensure the safety and comfort of pets during grooming sessions. Maintain cleanliness and hygiene standards for grooming tools and workspace. Communicate with pet owners about their pet s grooming needs.Qualifications

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

We are seeking a News Desk Intern to join our editorial team in Mumbai. As a News Desk Intern, you will gain first-hand experience in a fast-paced newsroom environment covering breaking news, crafting briefs, and coordinating with reporters and digital teams across platforms. Why Join Us Mentorship from experienced journalists and editors Learn the inner workings of a professional media house Build a strong portfolio and bylines Possibility of a full-time opportunity based on performance

Work with the development teams to ensure each release meets high quality standards Create test plans and test cases from wire frames Execute manual test cases, report and track issues in ticketing systems, and verify fixes Building a strong working relationship with all the teams Requirements: Atleast 0-2 years of experience Should have good communication skills Should have experience in Usability testing, UI testing and writing Test cases Should have Web application and Mobile testing experience Must have good Analytical skills (i.e should be able to well understand the requirements.

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, network, and application issues. Log all incidents and service requests accurately in the ITSM tool and follow up to ensure timely resolution. Escalate unresolved issues to appropriate support teams while maintaining ownership until closure. Provide support for user account management, password resets, and access-related issues. Maintain knowledge base articles and contribute to documentation for recurring issues. Ensure compliance with IT policies and procedures. Participate in shift handovers and maintain clear communication across ...

About the Role As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s key, enterprise or mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the ...

Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, network, and application issues. Log all incidents and service requests accurately in the ITSM tool and follow up to ensure timely resolution. Escalate unresolved issues to appropriate support teams while maintaining ownership until closure. Provide support for user account management, password resets, and access-related issues. Maintain knowledge base articles and contribute to documentation for recurring issues. Ensure compliance with IT policies and procedures. Participate in shift handovers and maintain clear...

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop support specialists are responsible for providing an excellent end-user experience , which includes resolving potential or actual technical issues. One of their main duties is troubleshooting different software packages, hardware devices, and other peripherals. Additionally, desktop support specialists configure computer systems according to company policies. W hen handling sensitive data stored on company drives . They diagnose problems and follow up to ensure resolution . ...

GDS BACKOFFICE ROLE Salary upto 40 K CTC Good GDS Knowledge Grad + 6 months eligible Ugrad + 1 year eligible work from office Cabs available 5 days working Call or whatsapp imaad @ 91036 13849

Responsible for managing day to day network operations and maintenance, in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operati...

Job Description: Are you ready to take on an exciting challenge at ALSTOM? We are looking for a Support Engineer to join our dynamic team and contribute to the success of Alstoms IT Solution, which is an innovative solution dedicated to the supervision of maintenance for train fleets and signaling systems. Based in Bangalore, this position is crucial in a context where we are deploying our expertise across a large number of projects worldwide. Your primary mission will be to strengthen our current support and deployment team to meet the growing demand for software support. Your future role: In this engaging position, you will join a dynamic team based out of Villeurbanne, France and Bangalor...

Role & responsibilities Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure AD, Intune, Windows 10/11, TeamDynamix/ServiceNow. Experience : 15 years.

Sales Manager Location: Gurgaon Experience: 5+ years Qualification: Graduate / MBA Key Skills Strategic business planning Client relationship management High-value negotiation skills Responsibilities Define and implement sales strategies to meet revenue goals Drive sales of luxury projects and high-ticket deals Build strong partnerships with developers, investors, and channel partners Mentor and expand sales teams, ensuring peak performance Represent Acube Realty at industry events and client interactions Preferred: Proven track record in luxury real estate leadership. Location: Gurgaon Experience: 5+ years Qualification: Graduate / MBA Preferred: Proven track record in luxury real estate le...

As a Tech Support Specialist here at Honeywell, you will play a crucial role in providing exceptional technical support for our customers, ensuring their experience with our products and services is seamless and satisfactory. In this position, you will deliver dependable technical software support for enterprise quality management software geared toward the life sciences industries to both internal and external customers at the L2 level. You will provide professional coverage of the Technical Software Support center. Your focus will be on ensuring accuracy, providing timely feedback, and enhancing customer satisfaction. You will facilitate prompt identification, investigation, resolution, re...

As Service Desk Administrator, you are supporting the Service Delivery Manager and working with the PMO. You will be joining the Service Desk Team and will be learning very quickly. You will be trained in: Microsoft Products We will ensure you can master Word, Excel, PowerPoint, MS-Projects tools from Microsoft with a high level of confidence as is required in your role; Tools You will receive training such as SysAid, Kimble, and Smartsheets so that you can execute your role effectively and efficiently; Approaches You will learn how the client supports our clients and the services we offer and what your role in the process is; SAP, AWS Solutions You will understand the terminology, what it d...

About Client: They are committed to delivering best in class mobile and IoT device management solutions. They are looking for out of the box thinkers that appreciate the art of creating great software. To them, being visionary is more important than doing things the way they ve always been done. What They re Looking For Companys growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. What You ll Do Participate in the entire product line life cycle from ideation to delivery and on-going maintenance Work with Product Manager in strateg...

Join our Team About this opportunity: The role of the Break and Fix Data Center Support Engineer is to manage and maintenance of Data Center physical infrastructure setup. The engineer have to perform troubleshooting activities while interacting with customers and OEM vendors to solve network gear related incidents within SLAs. What you will do: Work on tickets assigned to fix incidents in the data center when on-site visit is required Timely updates with accurate work logs to be updated on ticketing tool. Meet all SLA s. Immediately escalate to the central project team any abnormal situation in the data center concerning Ericsson equipment at site. Asset Management onsite at the data center...

About the Role As a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop s key, enterprise or mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. What you would do: Develop a deep relationship with the customer and an understanding of their employee health to suggest specific Loop Health product features, interventions, and value propositions - map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the ...

Serve as the technical SME for Wi-Fi and LAN infrastructure across Cisco Meraki and Catalyst environments. Provide Level 3 support for escalated incidents, ensuring timely resolution and minimal business impact. Lead troubleshooting efforts for network performance issues, outages, and configuration anomalies. Design and optimize wireless and wired network architectures, including VLANs, QoS, STP, and access control. Utilize Zoho ManageEngine for: Real-time network monitoring and alerting Configuration and asset management. Workflow automation and orchestration Collaborate with cross-functional teams including IT Security, Cloud, and Application teams to ensure seamless service delivery. Docu...

The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business. Responsibilities Provide solutioning support to sales teams in the region/function. Support bid tea...