4438 Ticketing Jobs - Page 28

We are looking for Temenos T24 experts for immediate joining on C2H basis ! Location: Chennai / Bangalore Experience: 5 8+ years Key Skills: Temenos T24 Core Banking support (Run the Bank) Strong understanding of T24 modules & architecture Production support: log analysis, RCA, SLA ticket closure Ability to manage multiple tasks and work independently Nice-to-Have: Knowledge of T24 trends and solution standards

The Service Desk Analyst is the first point of contact for users seeking technical assistance. This role is responsible for troubleshooting, diagnosing, and resolving IT issues, as well as escalating more complex problems to higher-level support teams. The analyst ensures high levels of customer satisfaction through efficient, effective, and professional service delivery. Key Responsibilities Provide first-level technical support to end-users via phone, email, chat, or ticketing system. Troubleshoot hardware, software, network, and application issues. Log, track, and document incidents and service requests in the ITSM tool. Escalate unresolved issues to second or third-level support teams as...

We are looking for a detail-oriented and proactive People Operations Specialist to join our HR team in Singapore. This role will be responsible for all People Operations functions, benefits administration, and employee experience across multiple countries in the APAC region. The ideal candidate will have strong HR generalist expertise, focused on delivering a world-class employee experience in a fast-paced environment. Key Responsibilities HR Administration Oversee people operations processes (namely onboarding and offboarding), adhering to country employment requirements and ensuring a positive experience for all new hires and departing employees across all regions. Create, enhance, and mai...

Everest Job Description We are looking for a dedicated Maximo Application Suite Support Consultant with 3 to 6 years of experience in handling Maximo issues and service requests The ideal candidate should have experience working with ticketing systems like Service Now be aware of ITIL processes and be ready to work in shifts Being selfmotivated and having proficiency in multiple languages will be an added advantage Key Responsibilities Provide support for Maximo Application Suite addressing issues and service requests promptly Utilize ticketing systems such as Service Now to manage and resolve incidents Follow ITIL processes to ensure efficient and effective service delivery Collaborate with...

The CURL team is responsible for: Designing and maintaining data pipelines (e.g., from Amazon Connect) to our BI data warehouse . Modeling and visualizing data through Power BI dashboards to support decision-making on customer-contact processes, service portfolios, and tooling. Developing and maintaining tools for business departments to audit and manage special payment handling by call center agents. Collaborating with other teams to automate aftersales customer-contact processes using end-to-end automation and AI/GenAI technologies . Key Responsibilities Develop and maintain ETL pipelines to process and integrate customer-contact data (e.g., call center, CRM, ticketing systems). Ensure dat...

Cprime brings business into a new light illuminating possibilities that once seemed hidden. For more than two decades, we ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally ...

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We ve funded over $100 billion in loans for our customers, more than any other fintech - Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval - Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine ...

Position Title: Associate Manager - Central Agency Helpdesk Support Job Code: TBD Grade: TBD Function: Commercial Location: Gurugram Reports to: Lead - Agency Helpdesk Role Level: CXO-5 Job Purpose Accountable for the Helpdesk operations within the Sales department, ensuring efficient resolution of customer inquiries and issues. Key Accountabilities Sales Support Functions Provide exceptional customer service by responding to customer inquiries, addressing customer complaints, and providing information on airline products and services. Communicate with travel agents, corporate clients, and other customers to provide information and assistance in booking airline tickets. Assist with the prepa...

Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainable Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24, 000 employees takes an ownership mindset, collaborating with customers to redefine whats possible. Headquartered in Downers Grove,...

Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience : 6 - 8 Years Education: B. E. / B. Tech. / BCom/MBA Location: Noida Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 at least 2 Modules) The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. The role You ar...

We are looking for a skilled Reservation Executive to join our team, with 4-6 years of experience in the hospitality industry. The ideal candidate will have a strong background in handling reservations and providing excellent customer service. Roles and Responsibility Manage and coordinate reservations efficiently to ensure seamless operations. Handle customer inquiries and resolve issues professionally and courteously. Maintain accurate records of reservations and customer interactions. Collaborate with other departments to ensure consistency and quality in services. Develop and implement effective strategies to enhance customer satisfaction. Analyze and report on reservation trends and per...

Skills: Ticketing/Helpdesk Stakeholder Management Worked on HR portals: (Workday/HRMS etc)

Skills: Ticketing/Helpdesk Stakeholder Management Worked on HR portals: (Workday/HRMS etc) Team Handling

Provide Level 2 and Level 3 operational support for BeyondTrust PAM-related issues, including access failures, session management disruptions, and system performance concerns. Perform day-to-day administration of privileged accounts within the BeyondTrust platform including provisioning, deprovisioning, access reviews, and policy updates as per change requests. Monitor BeyondTrust system health and logs proactively; perform regular housekeeping activities to ensure availability, stability, and performance. Coordinate with client IT/security teams to maintain alignment with security policies, operational procedures, and audit requirements related to PAM. Maintain and update Standard Operating...

Provide Level 2 and Level 3 operational support for BeyondTrust PAM-related issues, including access failures, session management disruptions, and system performance concerns. Perform day-to-day administration of privileged accounts within the BeyondTrust platform including provisioning, deprovisioning, access reviews, and policy updates as per change requests. Monitor BeyondTrust system health and logs proactively; perform regular housekeeping activities to ensure availability, stability, and performance. Coordinate with client IT/security teams to maintain alignment with security policies, operational procedures, and audit requirements related to PAM. Maintain and update Standard Operating...

Job Role: VISUAL MEDIA VISUAL MEDIA ROLE & RESPONSIBILITES: Managing the onboarding visual media workflow to ingest, organize and publish photos, floor plans, videos and logos for properties. *Technical skills digital asset management system understanding, organizational skills for photos/floor plans renaming, meticulous digital asset management and organization, photography standards for size, quality and selection Responsible for following the established visual media onboarding workflow for photos, floor plans, logos and videos for properties Creation of metadata profiles for all onboarded properties Auditing and evaluation of all digital assets within the Greystar SharePoint environment ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless o...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct i...

Responding to customer requests by telephone, e-mail or through a ticketing system, providing 2nd line application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business users and technology teams to resolve issues in a timely manner with appropriate solutions. Updating / enhancing client specific configurations As familiarity with the platform grows, analysing customer business requirements and identifying solutions using the applications and systems available, collaborating with development teams to resolve complex issues and implement system enhancements. Manage cu...

Handle escalated issues from Level 1 support related to Office 365, Intune, Exchange Online, SharePoint, Teams, and other collaboration tools. Diagnose and resolve complex technical problems with Microsoft 365 services and Google Workspace applications. Create and maintain detailed documentation of issues, resolutions, and configurations within the ticketing system. Work closely with Level 1 support, engineering teams, and other stakeholders to resolve issues and improve system performance. Configure and manage Google Workspace settings, security policies, and user accounts, including managing mobile devices and performing security audits. Provide guidance and training to users on Google Wor...

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Role Summary: We re seeking a sea...

As a Tech Support Specialist here at Honeywell, you will play a crucial role in providing exceptional technical support for our customers, ensuring their experience with our products and services is seamless and satisfactory. In this position, you will deliver dependable technical software support for enterprise quality management software geared toward the life sciences industries to both internal and external customers at the L2 level. You will provide professional coverage of the Technical Software Support center. Your focus will be on ensuring accuracy, providing timely feedback, and enhancing customer satisfaction. You will facilitate prompt identification, investigation, resolution, re...

Position Overview: This role helps support the operation and performance of Cignas enterprise network this includes but not limited to security operations, remote site operations and global network operations. This position will provide support on incidents in the environment and help with problem resolution for the network infrastructure within Enterprise. This position will ensure high quality service delivery through responsiveness to incidents, crisis management, and adherence to service levels and network improvement initiatives. Responsibilities: Perform initial investigation and triage for all tickets/issues for all areas in the network infrastructure Complete all service now tickets ...

About The Role Project Role : Service Desk Lead Project Role Description : Oversee first-level technical support, ensure incidents and service requests are documented, tracked, and resolved within SLA. Manage scheduling coverage, set operational goals, and keep the team updated with necessary customer-specific knowledge. Maintain efficient service desk operations. Must have skills : Service Delivery Good to have skills : Microsoft Azure IaaS, Infrastructure Service Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Desk Lead, you will oversee first-level technical support, ensuring that incidents and service r...