TEX Expert -Digital MoMA

Position Summary

We are seeking a passionate and technically skilled professional to join our Technical Analysis Centre (TEX) team, focused on Low Voltage (LV) Switchgear and Controlgear products. The ideal candidate will have a strong background in products such as Contactor, OverLoad relay, MPCB, Tesys U with a deep understanding of customer applications and technical diagnostics.

Key Responsibilities

• Perform root cause analysis on customer-returned products, primarily LV switchgear and controlgear.
• Coordinate product returns to the TEX Centre in collaboration with field service teams across geographies.
• Analyze customer issues using technical drawings, control circuit diagrams, and application logic.
• Prepare and present detailed technical reports to global teams.
• Identify customer pain points and provide actionable solutions through technical analysis.
• Collaborate with Marketing, Continuous Engineering, and other cross-functional teams to enhance product performance and customer satisfaction.
• Support demanding application segments such as Oil & Gas, Hospitals, Navy, and Cloud infrastructure.
• Represent Schneider Electric’s values by transforming challenging situations into opportunities and building long-term customer trust.

Product Scope

Low Voltage Switchgear & Controlgear products

Qualifications

Internal Requirements

• Technical education in Electrical or Electronics Engineering.
• Hands-on experience in dismantling and assembling LV products.
• Have proficiency in communication protocols like Modbus, TCP-IP, Profibus etc.
• Strong customer orientation and problem-solving mindset.
• Effective team player with collaborative behavior in a multicultural environment.
• Digitally savvy and fluent in English (written and verbal).
• Excellent communication and presentation skills.

External Requirements

Minimum 5 years of overall experience, with at least 4 years in a relevant technical role.

Prior experience as a Field Service Engineer is highly desirable.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations