Territory Service Manager

Territory Service Manager – Sports Medicine, Delhi/Amritsar, India

Life Unlimited.

What will you be doing?

• Repair of equipment and instruments as per Company set guidelines in defined area.
• Pre-installation service check of equipments Installation of equipments and associated hardware.
• Completing preventive maintenance of equipments as per plan.
• Record and upload all reports related to installation, repair and preventive maintenance in the available ERP.
• Achieving the revenue targets for CMC, sales of accessories, etc.
• Assisting sales and marketing team in meetings, conference or elsewhere as the need arises.
• Maintenance, upkeep and tracking of service pool and demo equipment. Upcountry customer visits in company approved mode of transport for meetings, negotiations, etc.
• Adherence to Company’s Code of Conduct and Compliance to QMS (Quality Management System).
• Attending OT to observe surgery, understand and perform In-service programs with users.
  

What will you need to be successful?

• Graduate/Bachelor of Engineering
• Licenses/ Certifications: Optional, but good to have
• Overall 6-9 years of service support background in healthcare industry, Key account management, strong communication skills
• Driven and result oriented approach
• Strong communication, interpersonal skill
• Strong analytical skills and problem-solving skills
  

You. Unlimited.

• Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
• Your Future: Medical coverage + Policy exclusions and insurance non-medical limit.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
• Your Wellbeing: Parents / Parents in Law’s Insurance, Employee Assistance Program, Parental Leave.
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
  

You. Unlimited.