Telus - Customer Service and Inbound Sales/ Upselling

0 - 4 years

2 - 4 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions

Hiring For International Customer Service + Upselling (Inbound Voice Process)

Looking for people with good sales experience in International BPO.

  • Performing inbound calling with best customer service experience to new and existing wireline residential customers offering

telecommunications products and services.

  • Building customer relationships by uncovering their stories, getting to know their needs and

recommending product selections they feel good about

  • Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
  • Simultaneously navigating through multiple systems and tools while interacting with customers.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.

Contact Antara@7042566314

Desired Candidate Profile

  • Qualification : 10 + 2, Any Graduate
  • Graduate Freshers with good English communication skills interested in starting their career in international sales.

  • Both graduate freshers and Experienced (into BPO sales) can apply.

  • Excellent communication in English.
  • Comfortable with

    graveyard shifts.

Perks and Benefits

  • Shift Timing- Fixed Night Shift
  • Salary Range- upto 36,000 in-hand
  • Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off
  • Location : Noida Sector-135
  • Free pick up and drop facility will be provided within 35 Kms range.

For more information, please WhatsApp your CV @7042566314 Or Mail -


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TELUS International logo
TELUS International

Telecommunications / Customer Experience

Edmonton

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