Telesales Specialist

About Soft Hear Pvt Ltd:

Soft Hear is a healthcare startup specializing in audiology and speech therapy services. With clinics across Delhi, Haryana, Uttar Pradesh, and Maharashtra, we are committed to delivering accessible and high-quality hearing care to communities.

Role Overview:

Tele Sales Executive

Key Responsibilities:

• Make outbound calls to leads and prospective patients.
• Clearly explain hearing care services and hearing aid solutions over the phone.
• Convert inquiries into confirmed appointments or product interests.
• Handle incoming calls, follow up on leads, and maintain active communication.
• Coordinate with clinic staff and sales team for smooth patient onboarding.
• Record call details, follow-ups, and outcomes in the CRM system.
• Achieve daily and monthly targets related to calls, follow-ups, and conversions.
  

Candidate Requirements:

• Education:

  Graduate in any discipline (mandatory)..

• Experience:

  6 months to 2 years in telesales, customer support, or telecalling. Healthcare sector experience is a plus.

• Languages:

  Fluency in both English and Hindi is mandatory.

• Skills:

  Strong verbal communication, listening ability, and confidence on calls.
• Basic computer knowledge and familiarity with Excel, Google Sheets, or CRM tools.
  

What We Offer:

• Fixed monthly salary + performance-based incentives
• Supportive team environment
• On-the-job training
• Opportunities for growth within a fast-growing healthcare company