Telesales Specialist

Company Description

hafooz is an AI-enabled platform designed to automate sales management and customer engagement for businesses. Utilizing web forms and chatbots, hafooz efficiently manages leads, builds relationships, tracks opportunities, and enhances conversion rates. The platform provides a comprehensive view of customer interactions, and features mobile capabilities to empower sales teams. With tools like Revenue Bot, hafooz automates lead generation and customer engagement. The platform also allows for the management of quotes and sales orders while offering valuable insights from sales and servicing data to help businesses develop new strategies and monitor their sales team’s progress.

Role Description

This is a full-time on-site role for a Telesales Specialist located in Ahmedabad. The Telesales Specialist will be responsible for reaching out to potential and existing customers to promote hafooz's products and services, providing exceptional customer support, handling customer inquiries, and identifying sales opportunities. Daily tasks include making outbound calls, following up on leads, maintaining customer records, and achieving sales targets. The role also involves training on product features and staying updated with the latest sales techniques and industry trends.

Qualifications

• Excellent Customer Service and Customer Support skills
• Strong Communication and Sales abilities
• Experience in providing Training related to sales and product features
• Ability to work in a fast-paced environment and meet sales targets
• Proficiency in using sales and customer management software
• Previous experience in telesales or a similar role is a plus