We’re Hiring | Chartered Accountant (CA/ACCA) – Remote (India) Location : Remote (India) Qualification : CA / ACCA UniHawk is looking for a qualified CA/ACCA professional with a strong background in accounting, compliance, and financial reporting to support our international entities. Key Responsibilities: Manage day-to-day accounting and monthly closing activities Handle bank, vendor, and receivable reconciliations Prepare MIS and monthly financial reports Support audit schedules and documentation Assist in VAT/tax compliance coordination across GCC Apply knowledge of Indian taxation Experience in Zoho Books / Xero is preferred Who We’re Looking For: 4+ years of experience in accounting and finance Detail-oriented and highly organized Stable employment history Comfortable working remotely and collaborating with international teams If you or someone you know fits this profile, Apply Now!!
We’re Hiring | Accountant (Semi-qualified CA/CMA/ACCA) – Remote (India) Location - India (Remote) Qualification - CA, CMA, or ACCA UniHawk is looking for a semi-qualified CA, CMA, or ACCA professional with strong accounting and reporting experience to join our finance team remotely from India. The role will support accounting, compliance, and financial reporting for UniHawk entities outside the UAE. Key Responsibilities: Manage day-to-day accounting and monthly closing activities Perform bank, vendor, and receivable reconciliations Prepare MIS and monthly reports for management Support audit schedules and documentation Assist in VAT/tax compliance coordination across GCC Experience with Zoho Books / Xero preferred Requirements: Mandatory qualification: Semi-qualified CA / CMA / ACCA Minimum 5+ years of experience in accounting and finance Strong understanding of bookkeeping, reporting, and compliance Detail-oriented, organized, and capable of meeting deadlines Stable employment history and experience working with international clients Comfortable in a remote work environment If you or someone you know fits this profile, Apply Now!!
We're Hiring | Chartered Accountant (CA/ACCA) Remote (India) Location : Remote (India) Qualification : CA / ACCA UniHawk is looking for a qualified CA/ACCA professional with a strong background in accounting, compliance, and financial reporting to support our international entities. Key Responsibilities: Manage day-to-day accounting and monthly closing activities Handle bank, vendor, and receivable reconciliations Prepare MIS and monthly financial reports Support audit schedules and documentation Assist in VAT/tax compliance coordination across GCC Apply knowledge of Indian taxation Experience in Zoho Books / Xero is preferred Who We're Looking For: 4+ years of experience in accounting and finance Detail-oriented and highly organized Stable employment history Comfortable working remotely and collaborating with international teams If you or someone you know fits this profile, Apply Now!!
We're Hiring | Accountant (Semi-qualified CA/CMA/ACCA) Remote (India) Location - India (Remote) Qualification - CA, CMA, or ACCA UniHawk is looking for a semi-qualified CA, CMA, or ACCA professional with strong accounting and reporting experience to join our finance team remotely from India. The role will support accounting, compliance, and financial reporting for UniHawk entities outside the UAE. Key Responsibilities: Manage day-to-day accounting and monthly closing activities Perform bank, vendor, and receivable reconciliations Prepare MIS and monthly reports for management Support audit schedules and documentation Assist in VAT/tax compliance coordination across GCC Experience with Zoho Books / Xero preferred Requirements: Mandatory qualification: Semi-qualified CA / CMA / ACCA Minimum 5+ years of experience in accounting and finance Strong understanding of bookkeeping, reporting, and compliance Detail-oriented, organized, and capable of meeting deadlines Stable employment history and experience working with international clients Comfortable in a remote work environment If you or someone you know fits this profile, Apply Now!!
Job Title: Sales & Business Development Manager Location: India Experience: 3–5 years Employment Type: Full-time (6-day working) Job Overview: UniHawk is seeking a dynamic and results-driven Sales & Business Development Manager to drive revenue growth and brand expansion across B2B, B2G, and B2C segments. The role involves extensive travel across India to build strong partnerships with schools, universities, and government entities while also converting individual student leads for UniHawk’s premium counseling, tutoring, and learning programs. Key Responsibilities: Develop and manage partnerships with schools, universities, and government bodies to promote UniHawk’s services. Drive B2C sales by generating leads and enrolling students in admissions, medical counseling, and tutoring programs. Conduct counseling sessions and presentations to support student conversions. Build collaborations with institutions to launch upskilling, test-prep, and career-focused initiatives. Achieve revenue targets and contribute to market expansion and brand visibility. Manage outreach campaigns, education fairs, and partnership events across regions. Requirements: Bachelor’s or Master’s degree in Business, Marketing, or related field . 3–5 years of experience in Sales, Business Development, or Partnerships (education sector preferred). Strong institutional network across schools, universities, or government education departments. Excellent communication, negotiation, and presentation skills. Willingness for extensive travel across India. Target-driven with strong organizational and relationship-building skills.
We’re Hiring | Senior Test Prep English Trainer – India Full time & part time UniHawk is looking for an experienced and passionate Senior Test Prep English Trainer to join our team in Bahrain. The ideal candidate will help students achieve their target scores through expert training, strategy coaching, and personalized feedback. Key Responsibilities: Train students for SAT English, IELTS, LNAT, and other verbal reasoning exams Conduct engaging, score-driven group and one-on-one sessions Teach exam strategies including question analysis, pacing, and time management Administer diagnostic tests and mock exams; track performance and progress Support students in reading comprehension, grammar, critical reasoning, and essay writing Maintain a high-energy, exam-focused classroom environment Requirements: Minimum 8 years of teaching/training experience in standardized tests Proven record of students achieving target scores IELTS Academic score of 8.0+ (mandatory) Excellent communication, presentation, and classroom management skills Strong command of English grammar, writing, and analytical reading Deep understanding of test formats, scoring systems, and question types If you’re a results-driven English trainer with a passion for student success, we’d love to hear from you. Apply now and join UniHawk’s Test Prep team in India.
We’re Hiring | Senior Test Prep Quant Trainer – India UniHawk is looking for an experienced and results-driven Senior Test Prep Quant Trainer to join our team in India. The ideal candidate will specialize in preparing students for the quantitative sections of standardized exams, helping them achieve target scores through structured lessons and strategy-based coaching. Key Responsibilities: Train students for SAT Math, UCAT QR, GMAT Quant, GRE Quant, and other quantitative exams Conduct score-focused group classes and one-on-one sessions Teach quantitative strategies: shortcuts, pacing, calculator use, and problem selection Administer diagnostic, sectional, and full-length mock exams Analyze student performance data and create improvement plans Prepare worksheets, drills, and practice sets aligned with test formats Maintain a high-performance, exam-oriented classroom environment Requirements: Minimum 8 years’ experience in math or test prep training Strong command over algebra, geometry, number theory, data analysis, and logical reasoning Proven record of helping students achieve competitive scores Bachelor’s or Master’s in Mathematics, Engineering, Physics, Statistics, or related field Excellent communication, analytical, and conceptual clarity If you’re passionate about test preparation and student success, we’d love to hear from you. Apply now and join UniHawk’s Test Prep team in India.
Job Title: Tele Sales Location: India Experience: 2–4 years Employment Type: Full-time Job Overview: UniHawk is seeking a detail-oriented and proactive Tele sales Specialist to support our Sales and Admissions teams in India. The role involves coordinating communication with prospects, managing documentation, scheduling meetings, and ensuring the smooth execution of the admission and sales process to help achieve conversion targets. Key Responsibilities: Communicate with prospective students and parents via calls, emails, and meetings regarding courses and admissions. Coordinate with counsellors and BU Heads to schedule and organize meetings. Support the admissions and sales process by handling queries and guiding required documentation. Maintain accurate databases, registration forms, and student records in compliance with internal and educational guidelines. Prepare MIS reports and track admission and sales performance metrics. Review student applications (UCAS, Common App, OUAC, etc.) for eligibility and completeness. Collect feedback and encourage Google reviews to strengthen the company’s brand presence. Coordinate logistics for events, fairs, and other sales-related activities. Requirements: Bachelor’s degree in Business, Marketing, or a related field . 2–4 years of experience in sales coordination, admissions, or client-facing roles (education sector preferred). Strong communication and interpersonal skills with a professional client-handling approach. Excellent organizational, multitasking, and follow-up abilities. Proficiency in MS Office and familiarity with CRM/ERP tools .
Job Title: Tele Sales Location: India Experience: 24 years Employment Type: Full-time Job Overview: UniHawk is seeking a detail-oriented and proactive Tele sales Specialist to support our Sales and Admissions teams in India. The role involves coordinating communication with prospects, managing documentation, scheduling meetings, and ensuring the smooth execution of the admission and sales process to help achieve conversion targets. Key Responsibilities: Communicate with prospective students and parents via calls, emails, and meetings regarding courses and admissions. Coordinate with counsellors and BU Heads to schedule and organize meetings. Support the admissions and sales process by handling queries and guiding required documentation. Maintain accurate databases, registration forms, and student records in compliance with internal and educational guidelines. Prepare MIS reports and track admission and sales performance metrics. Review student applications (UCAS, Common App, OUAC, etc.) for eligibility and completeness. Collect feedback and encourage Google reviews to strengthen the company's brand presence. Coordinate logistics for events, fairs, and other sales-related activities. Requirements: Bachelor's degree in Business, Marketing, or a related field . 24 years of experience in sales coordination, admissions, or client-facing roles (education sector preferred). Strong communication and interpersonal skills with a professional client-handling approach. Excellent organizational, multitasking, and follow-up abilities. Proficiency in MS Office and familiarity with CRM/ERP tools .
About UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations), you will play a pivotal role at the intersection of client engagement, business growth, and operational excellence. This position demands a dynamic professional who combines empathy with precision, strong communication with disciplined follow-through, and a consultative mindset with an execution-driven approach. Key Responsibilities Pre-Sales & Customer Success Engage with prospective clients through calls, emails, and digital channels to understand needs and share UniHawk’s value proposition. Qualify leads, nurture relationships, and manage the pipeline from inquiry to consultation booking. Deliver exceptional first impressions to clients through proactive communication and service excellence. Sales Operations & Business Coordination Drive coordination between advisors, counselors, and management for seamless conversion and case progression. Manage package creation, documentation, invoicing, and CRM updates with precision and speed. Track follow-ups, meetings, and conversion analytics to support leadership reporting. Act as a cross-functional link to streamline internal workflows and optimize sales processes. Delivery Operations & Counseling Support Provide operational support to the counseling and delivery teams for student progress tracking and document management. Oversee service timelines, scheduling, and feedback loops to ensure consistent client satisfaction. Assist in onboarding new clients, guiding them through the program journey, and maintaining continuous engagement. Key Requirements Bachelor’s degree from a reputed institution; background in business, communications, or education preferred. Strong interpersonal and presentation skills, with excellent English proficiency. Ability to manage multiple tasks with accuracy, accountability, and attention to detail. Proficiency in CRM tools, spreadsheets, and client communication platforms. Self-driven, process-oriented, and comfortable working in a fast-paced environment.
We're Hiring | Senior Test Prep English Trainer India Full time & part time UniHawk is looking for an experienced and passionate Senior Test Prep English Trainer to join our team in Bahrain. The ideal candidate will help students achieve their target scores through expert training, strategy coaching, and personalized feedback. Key Responsibilities: Train students for SAT English, IELTS, LNAT, and other verbal reasoning exams Conduct engaging, score-driven group and one-on-one sessions Teach exam strategies including question analysis, pacing, and time management Administer diagnostic tests and mock exams; track performance and progress Support students in reading comprehension, grammar, critical reasoning, and essay writing Maintain a high-energy, exam-focused classroom environment Requirements: Minimum 8 years of teaching/training experience in standardized tests Proven record of students achieving target scores IELTS Academic score of 8.0+ (mandatory) Excellent communication, presentation, and classroom management skills Strong command of English grammar, writing, and analytical reading Deep understanding of test formats, scoring systems, and question types If you're a results-driven English trainer with a passion for student success, we'd love to hear from you. Apply now and join UniHawk's Test Prep team in India.
About UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations), you will play a pivotal role at the intersection of client engagement, business growth, and operational excellence. This position demands a dynamic professional who combines empathy with precision, strong communication with disciplined follow-through, and a consultative mindset with an execution-driven approach. Key Responsibilities Pre-Sales & Customer Success Engage with prospective clients through calls, emails, and digital channels to understand needs and share UniHawk's value proposition. Qualify leads, nurture relationships, and manage the pipeline from inquiry to consultation booking. Deliver exceptional first impressions to clients through proactive communication and service excellence. Sales Operations & Business Coordination Drive coordination between advisors, counselors, and management for seamless conversion and case progression. Manage package creation, documentation, invoicing, and CRM updates with precision and speed. Track follow-ups, meetings, and conversion analytics to support leadership reporting. Act as a cross-functional link to streamline internal workflows and optimize sales processes. Delivery Operations & Counseling Support Provide operational support to the counseling and delivery teams for student progress tracking and document management. Oversee service timelines, scheduling, and feedback loops to ensure consistent client satisfaction. Assist in onboarding new clients, guiding them through the program journey, and maintaining continuous engagement. Key Requirements Bachelor's degree from a reputed institution; background in business, communications, or education preferred. Strong interpersonal and presentation skills, with excellent English proficiency. Ability to manage multiple tasks with accuracy, accountability, and attention to detail. Proficiency in CRM tools, spreadsheets, and client communication platforms. Self-driven, process-oriented, and comfortable working in a fast-paced environment.
Job Title: HR Officer Location: Delhi / Gurgaon Experience: 2–5 years Employment Type: Full-time Availability: Immediate joiners preferred Job Overview: UniHawk is looking for a tech-savvy and proactive HR Generalist to manage end-to-end HR operations for our India team. The ideal candidate will have strong knowledge of India payroll structures, hiring, compliance, and employee engagement , and be capable of independently handling all HR functions from recruitment to exit formalities. Key Responsibilities: Manage end-to-end HR operations , including recruitment, onboarding, payroll, and exit processes. Process India payroll accurately, including salary structures, deductions (PF, ESI, TDS), and statutory compliance. Ensure adherence to Indian labour laws and maintain all HR documentation and statutory filings. Handle offer letters, onboarding, and induction for new employees. Coordinate with department heads to identify hiring needs and source candidates through multiple channels. Plan and execute employee engagement initiatives and internal communication programs. Maintain HR databases, attendance, and leave management systems . Prepare HR reports and coordinate with the finance team for payroll submissions and audits. Manage HRIS systems and online HR tools for process automation and data accuracy. Support visa coordination and travel documentation for India-based staff when required. Requirements: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field . 2–5 years of experience in HR operations, payroll, and recruitment (India-based). Strong understanding of India payroll and statutory compliance . Proficiency in HRMS/HRIS tools, Excel, and Google Workspace . Excellent communication, interpersonal, and problem-solving skills. Organized, reliable, and comfortable working independently. Immediate joiners preferred.
Job Title: Admissions Counselor Location: Delhi, India Experience: 2–5 years Employment Type: Full-time Job Overview: UniHawk is looking for an experienced and enthusiastic Admissions Counselor to join our Delhi, India team. The ideal candidate will play a key role in guiding students and families through the admissions process, providing academic and career counseling, and ensuring a smooth and engaging student journey. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently. Key Responsibilities: Engage with prospective students and parents through calls, emails, and meetings to understand academic goals and recommend suitable programs. Guide students through the complete admissions process, from inquiry to enrollment. Maintain up-to-date knowledge of international university admissions processes (UCAS, Common App, OUAC, etc.). Coordinate with the counseling, test prep, and operations teams to ensure seamless service delivery. Conduct presentations, workshops, and information sessions for students and parents. Support documentation and application review for eligibility, completeness, and accuracy. Maintain accurate records in the CRM system and generate reports for management. Assist in organizing events, school visits, and fairs to promote UniHawk’s programs. Provide timely follow-ups and ensure conversion targets are met. Requirements: Bachelor’s degree in Education, Counseling, Business, or a related field. 2–5 years of experience in admissions, counseling, or education management. Strong understanding of international higher education systems and student application processes. Excellent communication and interpersonal skills with fluency in English Proficiency in MS Office and CRM tools. Ability to multitask, manage deadlines, and maintain attention to detail. Immediate joiners preferred.
Job Title: Admissions Counselor Location: Delhi, India Experience: 25 years Employment Type: Full-time Job Overview: UniHawk is looking for an experienced and enthusiastic Admissions Counselor to join our Delhi, India team. The ideal candidate will play a key role in guiding students and families through the admissions process, providing academic and career counseling, and ensuring a smooth and engaging student journey. The role requires strong communication skills, attention to detail, and the ability to manage multiple stakeholders efficiently. Key Responsibilities: Engage with prospective students and parents through calls, emails, and meetings to understand academic goals and recommend suitable programs. Guide students through the complete admissions process, from inquiry to enrollment. Maintain up-to-date knowledge of international university admissions processes (UCAS, Common App, OUAC, etc.). Coordinate with the counseling, test prep, and operations teams to ensure seamless service delivery. Conduct presentations, workshops, and information sessions for students and parents. Support documentation and application review for eligibility, completeness, and accuracy. Maintain accurate records in the CRM system and generate reports for management. Assist in organizing events, school visits, and fairs to promote UniHawk's programs. Provide timely follow-ups and ensure conversion targets are met. Requirements: Bachelor's degree in Education, Counseling, Business, or a related field. 25 years of experience in admissions, counseling, or education management. Strong understanding of international higher education systems and student application processes. Excellent communication and interpersonal skills with fluency in English Proficiency in MS Office and CRM tools. Ability to multitask, manage deadlines, and maintain attention to detail. Immediate joiners preferred.
Job Title: Telecaller – India Operations Location: Gurugram (Onsite) Working Days: 6 days/week Role Overview: We are looking for a dedicated and energetic Telecaller to join our India operations in Gurugram. The role involves making outbound calls, handling inquiries, guiding students/parents, updating records, and supporting the admissions/sales team. The ideal candidate should have strong communication skills, confidence on calls, and the ability to manage conversations professionally. Key Responsibilities: Make outbound calls to leads, students, or parents as per daily targets. Follow up on inquiries and maintain consistent communication. Provide information about courses, services, programs, or offerings. Update CRM/Sheets with call status and lead activity regularly. Track follow-ups and ensure timely callbacks. Share qualified leads with the admissions or sales team. Handle incoming queries and provide accurate information. Maintain a polite, professional tone with all callers. Coordinate with the admissions/sales team for lead updates. Assist in scheduling counseling sessions or meetings when required. Share daily/weekly call reports. Assist with campaigns, outreach efforts, and event calling lists. Maintain data accuracy and confidentiality. Requirements: 1–3 years of telecalling or customer service experience (education sector preferred). Strong communication skills in English and Hindi. Confident, polite, and persuasive speaking skills. Basic computer skills (Google Sheets/CRM). Ability to meet daily/weekly calling targets. Comfortable working onsite in Gurugram. Work Schedule: 6 days working (Monday to Saturday) Office location: Gurugram
Job Title: HR Assistance Location: Gurgaon Experience: 2–5 years Employment Type: Full-time Availability: Immediate joiners preferred Job Overview: UniHawk is looking for a tech-savvy and proactive HR Generalist to manage end-to-end HR operations for our India team. The ideal candidate will have strong knowledge of India payroll structures, hiring, compliance, and employee engagement , and be capable of independently handling all HR functions from recruitment to exit formalities. Key Responsibilities: Manage end-to-end hiring for India roles. Source, screen, and shortlist candidates based on job requirements. Maintain the hiring pipeline and schedule interviews with relevant stakeholders. Track and update the candidate pipeline for all open positions. Share weekly hiring status updates with management. Follow up with candidates throughout the recruitment cycle. Schedule and organize training sessions for new joiners. Coordinate with team leads for training agendas and materials. Track completion of training modules and follow up accordingly. Facilitate smooth onboarding for new hires. Handle documentation, induction, and introduction to teams and tools. Ensure new joiners are aligned with their training and reporting structure. Maintain regular communication with employees for engagement and support. Assist with employee concerns and escalate when necessary. Support initiatives to improve satisfaction and reduce attrition. Maintain accurate employee records for India. Support day-to-day HR tasks and employee queries. Requirements: Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field . 2–5 years of experience in HR operations, and recruitment (India-based). Proficiency in HRMS/HRIS tools, Excel, and Google Workspace . Excellent communication, interpersonal, and problem-solving skills. Organized, reliable, and comfortable working independently. Immediate joiners preferred.
About UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations), you will play a pivotal role at the intersection of client engagement, business growth, and operational excellence. This position demands a dynamic professional who combines empathy with precision, strong communication with disciplined follow-through, and a consultative mindset with an execution-driven approach. Key Responsibilities Pre-Sales & Customer Success Engage with prospective clients through calls, emails, and digital channels to understand needs and share UniHawk’s value proposition. Qualify leads, nurture relationships, and manage the pipeline from inquiry to consultation booking. Deliver exceptional first impressions to clients through proactive communication and service excellence. Sales Operations & Business Coordination Drive coordination between advisors, counselors, and management for seamless conversion and case progression. Manage package creation, documentation, invoicing, and CRM updates with precision and speed. Track follow-ups, meetings, and conversion analytics to support leadership reporting. Act as a cross-functional link to streamline internal workflows and optimize sales processes. Delivery Operations & Counseling Support Provide operational support to the counseling and delivery teams for student progress tracking and document management. Oversee service timelines, scheduling, and feedback loops to ensure consistent client satisfaction. Assist in onboarding new clients, guiding them through the program journey, and maintaining continuous engagement. Key Requirements Bachelor’s degree from a reputed institution; background in business, communications, or education preferred. candidate has to be from the education background. Strong interpersonal and presentation skills, with excellent English proficiency. Ability to manage multiple tasks with accuracy, accountability, and attention to detail. Proficiency in CRM tools, spreadsheets, and client communication platforms. Self-driven, process-oriented, and comfortable working in a fast-paced environment.
Job Title: Telecaller India Operations Location: Gurugram (Onsite) Working Days: 6 days/week Role Overview: We are looking for a dedicated and energetic Telecaller to join our India operations in Gurugram. The role involves making outbound calls, handling inquiries, guiding students/parents, updating records, and supporting the admissions/sales team. The ideal candidate should have strong communication skills, confidence on calls, and the ability to manage conversations professionally. Key Responsibilities: Make outbound calls to leads, students, or parents as per daily targets. Follow up on inquiries and maintain consistent communication. Provide information about courses, services, programs, or offerings. Update CRM/Sheets with call status and lead activity regularly. Track follow-ups and ensure timely callbacks. Share qualified leads with the admissions or sales team. Handle incoming queries and provide accurate information. Maintain a polite, professional tone with all callers. Coordinate with the admissions/sales team for lead updates. Assist in scheduling counseling sessions or meetings when required. Share daily/weekly call reports. Assist with campaigns, outreach efforts, and event calling lists. Maintain data accuracy and confidentiality. Requirements: 13 years of telecalling or customer service experience (education sector preferred). Strong communication skills in English and Hindi. Confident, polite, and persuasive speaking skills. Basic computer skills (Google Sheets/CRM). Ability to meet daily/weekly calling targets. Comfortable working onsite in Gurugram. Work Schedule: 6 days working (Monday to Saturday) Office location: Gurugram
Location: Gurugram, India Experience: 2–5 Years Employment Type: Full-time We are looking for a Customer Success Manager to join our team in Gurugram. The ideal candidate will ensure exceptional client experience, maintain strong customer relationships, and support students and parents throughout their journey with UniHawk Responsibilities Serve as the main point of contact for students and parents, ensuring a smooth experience. Understand client requirements and provide accurate guidance and support. Coordinate onboarding processes and ensure timely follow-ups. Maintain customer records and track progress using CRM tools. Resolve customer concerns professionally and efficiently. Work closely with internal teams to enhance service quality. Collect feedback, prepare reports, and support continuous improvement. Build long-term client relationships through consistent communication. Requirements Bachelor’s degree in Business, Management, or a related field. 2–5 years of experience in customer success, client servicing, or a related role. Strong communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Working knowledge of CRM systems and MS Office tools. Positive attitude, problem-solving mindset, and customer-first approach.