Telesales Representative

Bluewaves Media is an enterprise communication platform company established in 2011, aiming to connect businesses with their consumers. Specializing in digital marketing services in India, the company offers solutions such as Bulk SMS, Bulk E-Mail, Voice call services, and IVR Solutions. As a pioneer in mobile marketing services, Bluewaves Media assists businesses in effectively reaching their target audience, emphasizing two-way communication for a seamless experience. We are seeking a full-time, on-site Telesales Representative to join our team in Kolkata. In this role, you will engage potential and existing customers via telephone to promote and sell products or services. Responsibilities include making outbound calls, following up on leads, maintaining customer records, and ensuring customer satisfaction. Meeting sales targets, addressing customer inquiries, and delivering exceptional customer service are essential aspects of this position. Qualifications for the Telesales Representative role include strong communication and customer service skills, experience in customer support and sales, the ability to conduct training sessions and mentor new team members, excellent interpersonal skills for relationship building, strong organizational and multitasking abilities, and previous experience in telesales or a related field is advantageous. A high school diploma or equivalent is required, and a degree in a relevant field is considered a bonus.,