Telesales Representative

Key ResponsibilitiesSales & Lead Handling

• Make outbound calls to potential customers, distributors, interior designers, and businesses.
• Handle inbound inquiries and convert them into sales opportunities.
• Clearly explain Sweven’s products, pricing, and benefits.
• Follow up with customers to close sales and maintain relationships.
• Maintain daily calling logs and update CRM or lead sheets.

Customer Support

• Understand client requirements and suggest suitable products.
• Coordinate with the design, production, and dispatch teams for order updates.
• Provide after-sales support and maintain customer satisfaction.
• Share product catalogs, quotations, and technical details as needed.

Reporting & Coordination

• Track daily, weekly, and monthly sales achievements.
• Assist sales managers and field teams with appointment setting.
• Collect market feedback and share insights to improve product offerings.

Required Skills & Qualifications

• Excellent communication skills in Hindi, Gujarati, and English (preferred).
• Good telephone etiquette and confidence in speaking with customers.
• Basic computer knowledge (Excel, WhatsApp Business, Email).
• Prior experience in telesales, telecalling, or customer service is an advantage.
• Ability to understand technical products (training will be provided).
• Minimum Qualification: HSC / Graduate.

Preferred Qualities

• Positive attitude and persuasive speaking ability.
• Quick learner with problem-solving skills.
• Target-driven and result-oriented mindset.
• Strong follow-up and relationship-building skills.
• Ability to handle pressure and maintain professionalism.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

Work Location: In person