Telesales Executive

0 - 31 years

1 - 2 Lacs

Posted:5 days ago| Platform: Apna logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job description Understanding of Motor Insurance Policies – coverage types, exclusions, IDV (Insured Declared Value), NCB (No Claim Bonus) Regulatory Awareness – IRDAI guidelines, mandatory cover requirements in India (like third-party insurance) Renewal Process Knowledge – steps, documentation, timelines, premium calculations Basic Claim Process Knowledge – in case a customer asks about accident claims before renewal Sales & Customer Handling Skills Customer Relationship Management (CRM) – keeping track of renewal dates and follow-ups Persuasive Communication – explaining benefits of timely renewal, upselling comprehensive plans or add-ons Negotiation Skills – handling premium discussions, discounts, and loyalty offers Active Listening – understanding customer needs and pain points before offering solutions Technical & Tool Skills CRM Software Proficiency – Salesforce, Zoho CRM, or insurer-specific portals Premium Calculation Tools – online quote generators, insurer software MS Excel & Data Handling – for renewal tracking and reporting Soft Skills Time Management – contacting customers before their policy expires Problem-Solving – handling objections, clarifying doubts Attention to Detail – ensuring accuracy in customer details and policy terms Follow-up Discipline – systematic calls/emails/SMS reminders

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You