Customer Relationship Executive Gurudev Motors

0.0 - 3.0 years

0 - 3 Lacs

chennai, teynampet

Work from Office

Job description Maintain up-to-date customer database and records in the system Service Reminder call to customers as per process Take appointments during Service Reminder calls and update the system Post Service Feedback calls to customers as per the process Answer calls professionally to provide necessary information about products and services, and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Follow up to ensure that appropriate actions were taken on customers requests/ complaints. Escalate unresolved customer grievances or special requests to the concerned for...

Posted 2 weeks ago

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Officer Custom Operations Balmer Lawrie And Co Kolkata

2.0 - 7.0 years

4 - 8 Lacs

Chennai, Teynampet

Work from Office

1. Flow of data from AIR IMPORT - Job creation ( if required)/Option for creation of job for outside consol and direct master 2. Preparation of check lists based on the PREALERT received for all import shipments and getting it approved by customers 3. Processing document sets for arranging CDEC submission to all MOD customers and follow up till receiving of documents 4. Preparation of bill of entry for customs and execution of E-Sanchit documentation 5. Generation of custom codes (IRN/DRN) against each B/E and processing for uploading it to ICEGATE. 6. Follow up for all Custom queries, replies, amendments for final processing of B/E 7. Follow up for generation of Bill Of Entry in the system ...

Posted 5 months ago

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