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Telesales Executive

Virtualteam Finserv

0 - 31 years

1 - 3 Lacs

Janak Puri, Delhi-NCR

Posted:2 days ago| Platform: Apna logo

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Skills Required

communication payments negotiation compliance regulations research finance reporting reports management

Work Mode

On-site

Job Type

Full Time

Job Description

Profile :- 1) Relationship executive : banking debt collection and recovery- UAE Banking process Eligibility : Good communication both verbal and written in English & Hindi Responsibilities for Relationship executive : banking debt collection and recovery : Contacting Debtors: Reach out to debtors via phone, email, or mail to discuss overdue payments and negotiate repayment plans. Negotiation: Utilize negotiation skills to agree on suitable payment arrangements and deadlines, while considering the debtor's financial situation and the organization's policies. Maintaining Records: Maintain accurate records of all communications, payment commitments, and any changes made to payment plans. Compliance: Ensure all debt collection activities comply with relevant regulations and company policies. This includes understanding and following fair debt collection practices. Research and Investigation: Conduct research and investigations to locate debtors who have become unresponsive or are difficult to reach. Communication: Collaborate with other departments within the organization, such as legal or finance departments, to escalate complex cases or seek guidance on legal matters. Reporting: Generate reports on debt recovery activities, providing updates on progress, challenges, and successes to the management team.

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Virtualteam Finserv

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Telesales Executive