Telesales Executive

Veranda Race Learning Solutions Pvt Ltd

2 years

3 Lacs

India

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

effectiveness model database crm marketing service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities Counselling potential learners, helping them plan their career path and understanding how Veranda Race can catalyse their career. Carrying weekly enrolment /revenue and collection target. Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, sales closing, and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. Manage large amounts of Inbound calls / Outbound calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Telesales: 2 years (Required) total: 3 years (Required) Language: Tamil (Required) Work Location: In person

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Veranda Race Learning Solutions Pvt Ltd

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Telesales Executive