Telesales Executive

Job Summary:

We are looking for an experienced and energetic Telesales Executive to join our franchise development team. The ideal candidate will have a proven track record in telesales and will play a key role in identifying, engaging, and onboarding new franchise partners through structured communication and follow-up.

Key Responsibilities:

• Conduct outbound calls to prospective clients (distributors, retailers, small pharma businesses, and others) for franchise opportunities.
• Explain the franchise model, product offerings, benefits, and onboarding process.
• Qualify leads based on interest level, investment capacity, and geographic availability.
• Follow up regularly to ensure closure and proper documentation of interested clients.
• Schedule virtual onboarding sessions and assist clients with form submissions through our website.
• Maintain a lead database in the CRM system and ensure timely updates and reporting.
• Coordinate with marketing and operations teams for region-specific campaigns and product promotions.
• Achieve monthly targets for lead conversions and franchise onboarding.

Required Skills & Qualifications:

• Minimum 2 years of proven experience in telesales, preferably in the pharmaceutical or healthcare domain.
• Strong communication and convincing skills in English and Hindi (regional language knowledge is a plus).
• Knowledge of the pharma franchise model or prior experience in a similar domain is highly desirable.
• Good understanding of CRM tools and digital onboarding platforms.
• Self-motivated, target-driven, and able to work independently.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Life Sciences, or related field.
• Experience working with pharma distributors or channel partners.

What We Offer:

• Competitive salary and performance-based incentives.
• Training and continuous support for professional development.
• Opportunity to grow with CYNO franchise.
• Work with a passionate and collaborative team.