Telemarketing Specialist

Role Overview: As a Telemarketing Specialist at Cera Chem Private Ltd., you will be responsible for lead generation, customer service, communication, customer support, and sales activities to promote the company's construction chemical products and solutions. This full-time on-site role is located in Chennai and requires you to work in a fast-paced environment while maintaining a customer-focused approach. Key Responsibilities: - Generate leads and sales through telemarketing efforts - Provide customer service and support to address inquiries and concerns - Communicate effectively with customers to promote products and solutions - Monitor, qualify, and process inbound leads from various digital marketing channels - Support the sales pipeline by managing data and processing leads efficiently Qualifications Required: - Proficient in lead generation and sales techniques - Strong customer service and support skills - Excellent communication abilities to engage effectively with customers - Previous experience in telemarketing or sales roles - Ability to work in a fast-paced environment and prioritize tasks effectively - Possess strong interpersonal skills and maintain a customer-focused approach - Knowledge of the construction industry or related fields is advantageous - Bachelor's degree in Business Administration, Marketing, or a relevant field - Minimum of 1 year of experience in a similar role,