Telemarketing Specialist

Company Description

ISHWA HOLIDAYS PVT LTD leverages over 15 years of expertise in the business travel industry to deliver innovative and customized travel solutions for corporate clients. The company is driven by a commitment to strategic planning, client relations, and team leadership to ensure exceptional service. ISHWA HOLIDAYS has successfully managed and expanded key accounts, negotiated significant contracts, and consistently prioritized customer satisfaction and retention. The organization strives to create value for its clients while fostering a professional and collaborative work environment.

Role Description

This is a full-time on-site role for a Telemarketing Specialist located in Pune. The Telemarketing Specialist will be responsible for generating leads, maintaining excellent customer service, and managing customer support tasks. Daily activities will include making outbound calls, identifying potential sales opportunities, addressing customer inquiries, and providing timely solutions to enhance the customer experience. The role also involves collaborating with the sales team to achieve company goals.

Qualifications

• Strong skills in Lead Generation and Sales to identify and convert potential clients
• Proficiency in Customer Service and Customer Support to effectively address client needs
• Excellent Communication abilities for building rapport and maintaining professional interactions
• Strong organizational and time-management skills
• Prior experience in telemarketing, sales, or a related field is advantageous
• Willingness to work on-site in Pune and effectively collaborate with team members
• Basic computer literacy and familiarity with CRM tools is a plus