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MNR University
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Telemarketing Manager

Telemarketing Manager

MNR University

10 years

0 Lacs

kukatpalli telangana india

Posted:1 week ago| Platform:

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Skills Required

outreach support marketing communication leadership strategies analyze report management crm monitoring engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Location:

Qualification:

Experience:

Employment Type:

Job Summary

Manager – Tele-Calling

Key Responsibilities

Manage and supervise tele-calling teams for admissions and marketing campaigns.
Develop scripts and communication strategies for effective student engagement.
Monitor daily call performance and ensure targets are achieved.
Train and mentor tele-calling executives to improve conversion rates.
Coordinate with admissions and marketing teams to align tele-calling with institutional goals.
Track, analyze, and report tele-calling performance metrics.

Key Skills

Strong communication and interpersonal skills.
Leadership and team management capabilities.
Ability to handle high-volume calling operations.
Proficiency in CRM tools and call monitoring systems.

Preferred Skills

Experience in the education sector, especially universities or reputed organizations.
Knowledge of admission processes and student engagement strategies.
Strong problem-solving and motivational abilities.

Qualifications

Postgraduate degree in Management, Marketing, or a related field.
Minimum 10 years of experience in tele-calling marketing and team management

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