Telemarketing Manager Job Summary: We are seeking an experienced and results-oriented Telemarketing Manager to lead our telemarketing team and drive sales growth through effective outbound and inbound telemarketing strategies. The ideal candidate will have a proven track record in managing telemarketing operations, leading teams, and achieving sales targets. Key Responsibilities: 1. Team Management: Lead, motivate, and develop a team of telemarketing executives to achieve sales and productivity goals. 2. Strategy Development: Develop and implement effective telemarketing strategies to meet sales objectives and expand customer base. 3. Campaign Planning: Plan, execute, and monitor telemarketing campaigns targeting existing and potential customers. 4. Performance Monitoring: Track and analyze team performance, identifying areas for improvement and implementing corrective actions. 5. Training & Development: Provide regular training and coaching to enhance team skills and performance. 6. Data Analysis: Analyze call data, conversion rates, and sales metrics to optimize telemarketing efforts. 7. Customer Relationship: Foster strong relationships with customers and prospects through effective communication and follow-up. 8. Budget Management: Manage telemarketing budget, ensuring cost-effective use of resources. 9. Compliance: Ensure telemarketing activities comply with relevant regulations, such as Do Not Call (DNC) lists and data protection laws. 10. Reporting: Provide regular reports on telemarketing activities, outcomes, and ROI to senior management.