Telemarketing Executive

Position: Telemarketing Executive – Malayalam

Location: Chennai, Tamil Nadu
Department: Sales / Inside Sales
Employment Type: Full-time

Key Responsibilities

• Making outbound calls (and possibly receiving inbound) to potential clients in Malayalam.
• Introducing Our product offerings (time & attendance systems, payroll/HR SaaS etc) to prospects and generating interest.
• Qualifying leads: understanding prospect’s needs, checking eligibility, mapping pain points, and positioning our solutions accordingly.
• Maintaining and updating the CRM (or lead tracking tool) with call outcomes, follow-ups, next steps, and feedback.
• Collaborating with sales/marketing teams to provide feedback from the field, market intelligence, and suggestions for campaign improvement.
• Ensuring high levels of customer service during calls, handling objections, and ensuring a positive brand experience.
• Possibly scheduling product demos or handing over qualified leads to field sales/closers.
• Reporting daily/weekly call metrics, results, and progress to the manager.

Required Skills & Qualifications

• Fluent in Malayalam (spoken and written). Good proficiency in English.
• High school diploma or equivalent; a degree (any discipline) is preferred.
• Prior telecalling/telemarketing experience is a plus (preferably in B2B tech or SaaS domain) but not essential — can be entry-level if candidate has strong communication skills.
• Excellent verbal communication and active listening skills; ability to engage with prospects professionally.
• Basic IT skills: comfortable using MS Office / Google Sheets, CRM systems, and web-based tool.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person