Telecom Operations

Are you a results-driven, detail-oriented professional with expertise in telecom regulations and backend operations We are looking for a Compliance Analyst Operations to lead backend operations, vendor governance, and ensure seamless compliance with telecom regulatory frameworks. This role demands a strong grasp of telecom infrastructure, data center operations, and regulatory mandates. You will play a key role in driving compliance, optimizing operations, supporting business growth, and mitigating operational and compliance risks. Key Responsibilities Regulatory Compliance: Ensure full adherence to telecom laws, licenses, and guidelines (TRAI, DoT, etc.). Stay abreast of regulatory changes, manage audits, filings, and maintain relationships with regulatory authorities. Vendor Management & Procurement: Lead procurement of telecom resources and services. Negotiate cost-effective contracts, monitor SLAs, and enforce vendor compliance. Data Center Operations: Plan and monitor data center infrastructure procurement, performance, and compliance with security and operational standards. Issue Resolution & Ticketing: Manage operational queries through ticketing systems, perform root cause analyses, and implement process improvements. SOP Development & Process Optimization: Define and enhance SOPs for telecom, compliance, and operations functions. Identify and implement automation opportunities. Reporting & Analytics: Develop dashboards and reports to monitor KPIs, support decision-making, and provide operational visibility. Audit & Cost Optimization: Support internal/external audits and implement cost-efficiency initiatives. Risk Mitigation: Identify risks in operations and compliance and develop mitigation strategies. Stakeholder Management: Liaise with regulatory bodies, auditors, vendors, and internal teams to align operations with business and compliance goals. Administrative Oversight: Manage facilities, vendor contracts, and support services for smooth daily operations. Requirements Education: Postgraduate (MBA preferred). Experience: 3-5 years in backend operations, with significant exposure to telecom infrastructure and regulatory compliance. Skills: In-depth knowledge of telecom regulations (TRAI, DoT) and compliance frameworks. Expertise in vendor management, contract negotiation, and SLA monitoring. Understanding of telecom/data center infrastructure and security standards. Strong analytical, reporting, and communication skills. Proficiency in MS Office and data visualization tools (e.g., Google Data Studio, AWS QuickSight). Familiarity with ticketing systems and basic project management. Relevant certifications (e.g., ITIL, telecom compliance) are a plus. Ability to define and track operational KPIs. Must be based in Delhi/NCR, with willingness to travel to data centers across India as needed. Other Requirements Willingness to work flexible/roster-based shifts, including Sundays. Comfortable with a 6-day workweek, work-from-office (Noida, Sector 2). Effective communicator with both technical and non-technical stakeholders. Proactive and solutions-oriented mindset. Benefits Competitive compensation as per industry standards. Opportunity to work at the crossroads of compliance, operations, and telecom infrastructure. High-impact, strategic role with exposure to cutting-edge telecom and data center technologies. On-the-job learning in regulatory frameworks, infra compliance, and vendor governance. Professional growth potential within a dynamic and collaborative team. Access to specialized training in telecom regulations and emerging technologies. Job Type: Full-time Application Question(s): How many years of experience do you have in Telecom Operations Do you have exposure to telecom infrastructure and regulatory compliance such as TRAI or DoT Do you have experience in AWS QuickSight, Ticketing systems (e.g., Jira, Freshdesk, Zendesk) What is your Current CTC Work Location: In person,