5 Itil Certification Jobs

Description We are seeking an experienced IT Asset Executive to join our dynamic team in Bangalore or Mumbai. The ideal candidate will have 2-7 years of experience in IT asset management and will be responsible for managing the lifecycle of IT assets, conducting audits, and ensuring compliance with established policies. The successful candidate will play a key role in optimizing asset utilization and identifying cost-saving opportunities. Responsibilities Manage the lifecycle of IT assets from acquisition to disposal. Conduct regular audits of IT assets to ensure accuracy and compliance. Coordinate with procurement and finance teams to manage budgets and expenditures related to IT assets. Develop and maintain an asset management database to track all IT assets. Ensure proper documentation and reporting of IT assets and their statuses. Identify opportunities for cost savings and optimization of IT asset usage. Assist in the development and implementation of IT asset management policies and procedures. Skills and Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 2-7 years of experience in IT asset management or a similar role. Strong understanding of IT asset management processes and best practices. Proficiency in asset management software and tools (e.g., ServiceNow, Asset Panda). Familiarity with ITIL framework and practices related to asset management. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to work effectively with cross-functional teams. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Job Location: Mumbai(Goregaon)/Bangalore (Electronic City) Asset Management - Manage Asset Movement from one location to another Must know about asset life cycle, Tracking of asset Maintain the inventory in Portal as well in excel Asset Tagging / Asset verification If you are interested in this opening please send your updated resume with following details on [HIDDEN TEXT] Experience Current CTC Expected CTC Notice Period About Company: Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years.

Job Designation: Managed Services Compute Engineer L3 Job Description: The candidate provides Operate, Admin and Consulting support on Compute infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Experience: Minimum 7 years of experience in Enterprise Servers and Linux technical support Should possess strong knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database Relevant certification on the latest track like HPUX / RHCSA / RHCE will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Key Responsibilities: Resolve customers issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Broad technical knowledge on ISS solutions – Installing, Configuring & Troubleshooting of C7000 enclosures, Virtual Connects, Blade Switches- SAS,Ethernet & FC, ProLiant Blades & Storage Blades Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE(as Bare-Metal OS & as VMs on Hypervisors) Troubleshooting OS logs for hardware issues from VM-support, HPSreport, SOSreport, Support-Config etc Knowledge on SAN, NAS technologies ( Ethernet / iSCSI, FC, FCOE) Knowledge on DAS Storage & HBAs – Smart Array /RAID, SSDs SAS, SATA etc Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution Knowledge on Patch deployment solutions – Redhat Satellite , SUSE Manager Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CenOS , SUSE Linux and HP UX Strong understanding of Networking (Vlan concepts, Analyzing switch logs, Jumbo frames, flow control etc) Should be ready to work in rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Good to have: Understanding of Rest API, PowerShell, databases like SQL/Postgress, etc. Operating Systems Knowledge – administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Must achieve excellent customer satisfaction Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required.

Key Responsibilities: Provide technical support to end-users for hardware and software issues. Assist in setting up and maintaining desktops, laptops, and peripherals. Troubleshoot network connectivity issues and ensure seamless IT infrastructure operations. Monitor and manage IT resources, including AV systems and conference rooms. Respond to and resolve IT support tickets using ServiceNow or similar tools. Document technical procedures and update manuals as needed. Collaborate with cross-functional teams to implement IT projects and process improvements. Requirements: Bachelors degree in IT, Computer Science, or a related field. Basic knowledge of Windows 10, Microsoft Office Suite, and hardware troubleshooting. Familiarity with IT Service Management ( ITSM ) tools like ServiceNow (preferred). Excellent communication and problem-solving skills. Certification in ITIL or willingness to obtain within 12 months. Ability to work both independently and within a team. Benefits: Competitive salary and performance incentives. Opportunities for career growth and professional development. Collaborative and inclusive work environment. Exposure to global IT operations and best practices.

The Service Operations Expert role is to make sure the productivity tools used by company (like Miro, LucidChart, WeVideo, & others) work smoothly for employees. To work with Service Owner & external support teams to keep everything running well Required Candidate profile Support cloud-based tools (SaaS tools) Certifications like ITIL (for IT service management) or PMP (for project management). Oversee how users are given access tools to manage account clean-up