167 Itil Certification Jobs

Role Overview: Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Varian, a Siemens Healthineers company, is looking for an IT Program Manager to serve as the project and/or program manager for IT supported initiatives. As a PM, you will be responsible for the successful execution of projects, from project initiation through final closeout, working in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. Key Responsibilities: - Direct all phases of projects from inception through completion - Work closely with project sponsor and cross-functional teams to develop scope, deliverables, required...

Role Overview: As a Scrum Lead at American Airlines, you will have the opportunity to work in a dynamic and collaborative environment where you can create a meaningful impact while continuously growing and learning. Your role will involve optimizing the flow of value from idea generation to release, coaching your team to deliver high-value items, promoting transparency, enabling the practice of Professional Scrum, and fostering continuous learning and improvement. You will also serve as an internal trainer, coach Product Owners/Managers, and facilitate self-organization within your team. Key Responsibilities: - Optimize the flow of value from generation of ideas to release - Coach your team(...

Are you an expert in providing Level 1 application and technical support to users Are you service-minded, not afraid to take responsibility and can work independently Then this position is for you. About the Company: At Horizon56, we are developing and implementing cutting edge software solutions for the oil & gas industry. As a testament to this, what we have delivered so far, has been so well received by our users, that we now are in a situation where we need to deliver our products at scale. You will join our team of software and support engineers where your focus will be to provide technical support to our clients such as diagnosing and troubleshooting application problems as well as mon...

Introduction & Summary We are seeking an experienced Application Support Specialist with 2 to 4 years of expertise in SAP functional areas. The individual will be responsible for daily management and support of SAP users, focusing on incident management, troubleshooting, and performing non-regression testing. Candidates must possess a solid understanding of SAP transaction codes and be ready to provide technical training and support. Main Responsibilities The core duty of this role includes providing first-level support within SAP. Provide level 1 support for SAP with basic transaction code knowledge. Deliver technical support, training, and troubleshooting for end-users. Monitor SAP jobs an...

Role Overview: Snowflake is looking for a dedicated and detail-oriented IT Asset Manager to join the team. As an Asset Technician at Snowflake, you will be responsible for managing both hardware and software assets, playing a critical role in the lifecycle management of IT assets and ensuring optimal utilization to support the overall IT strategy. Key Responsibilities: - Design, implement, and oversee policies and procedures for the acquisition, deployment, maintenance, and disposal of IT hardware assets. - Maintain an accurate inventory of all IT hardware assets, including laptops, VMs, networking equipment, audiovisual devices, mobile devices, and peripherals. - Work closely with procureme...

Role Overview: As a Training Coordinator at our leading IT services company in Coimbatore, you will be responsible for planning, organizing, and delivering technical training programs to enhance the skills of our employees. Your role will play a vital part in ensuring that our workforce is equipped with the necessary knowledge and expertise to excel in their roles. Key Responsibilities: - Collaborating with subject matter experts to design and develop training content, materials, and assessments. - Delivering technical training sessions to employees, either virtually or in-person, with a focus on creating engaging and interactive learning experiences. - Planning, scheduling, and coordinating...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications About Your Role Customer Success Manager, Sr. Executive Pune, India The broad objective of this role is to drive Customer Success through enhanced Customer Experience resulting in protection and growth of revenue for Tata Communications through effective renewals, churn mitigation, timely and effective SDWIP (Service Delivery WIP) conversion and driving adoption and consumption of usa...

A Snapshot of Your Day ? As part of the dynamic Siemens Digital Core team, you will make an important contribution to the energy transition by providing adequate, economical space in which to develop and manufacture our innovative solutions and products. In your role, you will experience varied workdays, for example, you could take part in global Identify workflow design or meetings with industry-leading providers. In the afternoon, you could moderate a meeting with Cybersecurity and HR professionals on ensuring their key initiatives are on-track. How You'll Make an Impact ? Collaborate with IT Leadership, cross-functional teams, and assigned project managers to plan and develop scope, deliv...

Role Overview: As a ServiceNow Senior Technical Architect (STA) at Bank of America, you will lead significant workstreams to implement and maintain end-to-end automated solutions. Collaborating with the ServiceNow Global Development Team, you will play a key role in addressing complex challenges and feature design on the ServiceNow platform. Working closely with the Principal ServiceNow Solution Architect, you will contribute to solution fit, platform scalability, and implementation best practices. Your responsibilities will include defining and maintaining target architecture, enforcing engineering standards, guiding development teams, managing code quality control, and ensuring alignment w...

Join our Team About This Opportunity We are now looking for a Security Vulnerability Specialist professional for our Managed Security team. This job role is responsible for identifying, researching, prioritizing, remediating, and mitigating vulnerabilities as part of the vulnerability management program. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Daily operations and maintenance of vulnerability scanning tools and supporting infrastructure Register the assets in the scanning tool and perform scanning as per the agree...

As a member of the Global IT team at PepsiCo, you will be at the forefront of unlocking digital capabilities, enhancing cybersecurity safeguards, delivering data-driven insights, and creating unmatched consumer and user experiences. Guided by the PepsiCo Way, you will be instrumental in redefining what it means to be a consumer products company with a digital-first mindset. Your role as a Transformation Leader within the Global IT team will involve developing a clear product vision and roadmap aligned with the company's goals and digital engagement opportunities. You will manage the features roadmap for IT, ensuring modular, user-friendly functionality, and prioritize requirements for ITSM m...

As a Practice Delivery Executive (PDE) at NTT DATA, you will play a crucial role in leading the delivery of all NTT Data services, focusing on client transformation, delivery excellence, and building high-performance teams. Your responsibilities will include ensuring the end-to-end delivery of services for specific clients, monitoring delivery quality, managing client relationships, and driving continuous improvement. - Ensure end-to-end delivery of services for specific clients - Monitor delivery quality - Manage client relationships - Drive continuous improvement You will be accountable for maintaining financial forecasts, managing costs, and aligning operations with annual operating plans...

As a ServiceNow Developer at Teradata, your role will involve designing, building, and deploying solutions, monitoring systems, and developing integrations with other applications. You will provide subject matter expertise in design, development, and implementation within the ServiceNow platform based on best practices to drive continual service improvement. Additionally, you will be hands-on in development, assisting stakeholders in adopting solutions that drive business outcomes and return on investment in the ServiceNow platform. You will also generate and maintain technical design and configuration documents, staying updated on the latest ServiceNow features and product offerings. Your r...

As the Head of Resiliency- Enterprise Infrastructure at HSBC, you will play a crucial role in leading the global first-line production support team to ensure high availability and reliability of technology infrastructure. Your responsibilities will include coordinating recovery and communication during major incidents, overseeing incident management processes, and driving initiatives to continuously improve service quality and resiliency strategy. You will also analyze incident trends, prepare regular reports for senior management, and collaborate with global teams to standardize support processes and share best practices. Key Responsibilities: - Lead the global first-line production support...

Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job Responsibilities Analyze and troubleshoot production application flows to ensure end-to-end...

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications About Your Role Customer Success Manager, Sr. Executive Pune, India The broad objective of this role is to drive Customer Success through enhanced Customer Experience resulting in protection and growth of revenue for Tata Communications through effective renewals, churn mitigation, timely and effective SDWIP (Service Delivery WIP) conversion and driving adoption and consumption of usa...

Role Overview: As an Enhanced Operations Service Specialist at SAP, you will play a crucial role within the Enhanced Operations Service (EOS) organization. Your main responsibility will be to serve as a trusted advisor, ensuring the safeguarding and optimization of strategic customers" investments in SAP Enterprise Cloud Services. You will be part of a highly collaborative and caring team environment that values learning and development, individual contributions recognition, and offers a variety of benefit options. Key Responsibilities: - Ensure day-to-day quality service delivery and achieve ambitious service KPIs and SLAs - Provide quick responses during escalations, proactively avoid esca...

As a Support Engineer/Senior Support Engineer L2 at Pentair, you will be responsible for providing support for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. Your primary duties and responsibilities will include: - Investigating issues and providing resolutions at device/connectivity/platform/application layers - Monitoring application and platform performance - Identifying, categorizing, prioritizing, diagnosing, routing, tracking, and closing alarms raised by monitoring tools - Analyzing logs of reported issues - Updating ticket status and progress on the ticketing tool - Triaging Mobile App issues on both Play Store & App Store - Handling Web App issue...

As a Program Manager for Vendor & Transition Management at BayOne Solutions, you will play a crucial role in leading and supporting large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) for our enterprise customers in the USA technology and engineering space. **Key Responsibilities:** - Lead end-to-end transition programs for technology and managed service provider engagements. - Develop and maintain transition plans, milestones, risk registers, and communication plans. - Ensure smooth handover of services, aligning with SLAs and contractual obligations. - Coordinate across global teams to align deliverables and dependencies. - Oversee and...

Role Overview: Join Amgen's mission of serving patients by working as a Specialist IS Business Systems Analyst. As a senior-level individual contributor, you will play a crucial role in leading demand intake, prioritization, and stakeholder communications across Engineering and Environmental Health and Safety function. Your responsibilities include developing structured communication plans, gathering and analyzing business requirements, translating business needs into specifications, integrating advanced technologies, deploying GenAI-enabled solutions, ensuring regulatory compliance, and monitoring system performance. Key Responsibilities: - Partner with the Environmental Health & Safety (EH...

Role Overview: As a Telecom Customer Success Manager (T-CSM) at HCLTech, you will be responsible for customer success, operational excellence, and account growth within the Telecom domain. This is a strategic leadership role where your primary focus will be on ensuring customer satisfaction, providing operational support, and driving growth opportunities. Key Responsibilities: - Provide Customer Reference Guide for service information, tool training, and client engagement information - Enable customers on VEC, review and reinforce as needed to maximize self-service utilization - Engage early by reviewing contracts and amendments to oversee contractual obligations - Conduct regular pro-active...

Role Overview: As a Critical Incident and Problem Manager at IntouchCX, you will play a crucial role in ensuring the high availability and stability of the systems by overseeing the resolution of major incidents and leading root cause analysis for recurring issues. You will need to be a proactive problem solver, adept at coordinating across different teams, and comfortable navigating complex technical environments. Key Responsibilities: - Drive all major incidents towards resolution promptly. - Coordinate with support teams to ensure timely incident resolution. - Provide regular updates to key stakeholders. - Review and document incidents accurately as per the Incident Management process. - ...

Role Overview: You will be joining NTT DATA as a Manager, Managed Services Operations, responsible for operating within a Region/Country or Services function. Your role will be crucial in ensuring service delivery at the highest level to guarantee client satisfaction and the successful continuance of business operations within the organization. Your primary focus will be to provide managed services to clients to ensure the operationality of their IT infrastructure and systems. Key Responsibilities: - Possess knowledge and expertise in various domains such as Routing, Switching, Security, and DC network, along with hands-on experience in Cisco SDWAN solutions and Cisco ACI. - Manage incident ...

As a Solution Architect at EY, you will play a crucial role in designing and mapping client business requirements to ensure smooth project delivery. Your responsibilities will include: - Working with clients to assess current state processes and tools - Identifying ServiceNow platform solution options - Defining ServiceNow solution requirements - Determining and defining integration requirements - Developing overall architecture and implementation plans Your technical skills should include: - In-depth knowledge of Service Now Partner ecosystem, licensing model, and platform management models - 8 to 10 years of relevant experience - Designing and developing large solutions combining Service N...

As a Technical Service Analyst I at Syneos Health, your role involves responding to incoming service requests via Service Management platform, telephone, email, self-service, instant messaging, and other contact methodologies in a timely manner. You will use the prescribed workflow tool(s) to track 100% of all customer contacts, research questions, and issues, resolving each interaction according to the IT Global Support Model and specified Service Level Agreement (SLA)/Operational Level Agreement (OLA). It is essential to document each contact with adequate details as per Company guidelines and Work Instructions. Additionally, you will perform workstation operating system installs from a pr...