Telecalling Team Lead

3 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position:

About the Role

Telecalling & Sales

  • Handle inbound & outbound calls for enquiries regarding clinic services.
  • Convert leads into confirmed appointments through effective counselling.
  • Maintain high conversion ratios and achieve monthly sales targets.
  • Manage lead follow-ups and ensure proper communication flow.
  • *Team Leadership*
  • Lead and supervise a team of telecallers (510 members).
  • Train team on calling scripts, objection handling & service knowledge.
  • Monitor call quality, productivity, and team performance metrics.

 

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