Telecalling Executive (Real Estate)

Job Summary:

We are seeking a dynamic and driven Pre-Sales Executive to support our real estate sales operations. The ideal candidate will play a key role in managing client interactions, qualifying leads, and ensuring a seamless transition from initial inquiry to the sales closure process. This position demands excellent communication, strong follow-up discipline, and the ability to coordinate across teams to drive conversions.

Experience: Minimum 2 years (preferably with a Real Estate Industry)

Roles & Responsibilities:

• Lead Management & Follow-ups: Engage with potential clients through calls, messages, and emails to understand their requirements. Qualify leads based on interest, budget, and readiness, and assign them to the appropriate sales representatives.
• Client Interaction & Support: Act as the first point of contact for incoming inquiries and build rapport with prospective customers. Provide accurate information about ongoing projects, pricing, site details, and more.
• Collaboration with Sales & Marketing Teams: Work closely with sales executives, sourcing managers, and marketing teams to track and nurture leads through the funnel. Share timely updates and feedback for improving campaigns and conversion strategies.
• Data Handling & Organization: Maintain and update lead trackers, CRM tools, and internal dashboards with detailed follow-up status. Ensure timely documentation and reporting of client interactions and responses.
• Sales Collateral Support: Assist in creating or customizing brochures, project decks, and other materials required during client discussions.
• Performance Reporting: Generate regular reports on lead quality, follow-up effectiveness, and conversion rates. Highlight key trends and recommend optimizations where necessary.

Required Skills:

• Excellent verbal and written communication skills.
• Strong convincing and negotiation abilities.
• Proficiency in Hindi, Marathi, and English. (spoken and written)
• Strong follow-up discipline and client handling skills.
• Ability to prioritize tasks and manage multiple client interactions simultaneously.
• Basic knowledge of sales funnels and CRM platforms.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• High level of responsiveness, with strong problem-solving skills.
• Comfortable working in a fast-paced, target-driven environment.
• Strong interpersonal skills and team collaboration mindset.

Qualifications:

• Bachelor’s degree in any discipline.
• Minimum 2 years of experience in a pre-sales, inside sales, tele-calling, or client servicing role.
• Experience in real estate or a customer-facing sales environment will be an added advantage.

Application Instructions:

Interested candidates are invited to submit their updated resume along with a cover letter highlighting their relevant experience and skills to hr@empiregrand.in . Please mention the job title in the subject line of your email. Only shortlisted candidates will be contacted for further steps in the recruitment process.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person

Application Deadline: 10/11/2025