Telecalling Executive

1 - 5 years

2 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Handle

    inbound and outbound

    customer calls.
  • Provide clear information and generate qualified leads.
  • Coordinate with

    national and international

    patients.
  • Maintain call logs, follow-ups, and CRM updates.
  • Convert inquiries into appointments.
  • Coordinate with therapists and the multidisciplinary team for accurate solutions.
  • Learn and understand basic neurological conditions for better communication.
  • Support sales/operations teams and work as a

    team player

    .

Preferred candidate profile

  • Clear and confident communicator in English
  • Comfortable interacting with both national and international clients.
  • Quick learner with interest in understanding basic neurological conditions.
  • Organized, disciplined, and able to manage data efficiently.
  • Past experience with

    CRM software is a plus

    , but not mandatory.
  • Positive attitude, dependable, and a strong

    team player

    .
  • Target-driven and consistent in maintaining follow-up discipline.

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