Telecalling Executive

1 - 2 years

0 Lacs

Posted:6 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Name:

Job Summary

Telecaller / Customer Support Executive

Key Responsibilities

  • Handle inbound and outbound customer calls professionally
  • Attend customer queries related to products and services
  • Provide accurate information and resolve customer concerns effectively
  • Maintain call records and update customer data regularly
  • Develop strong communication and interpersonal relationships with customers
  • Work collaboratively with the team to achieve assigned targets
  • Ensure a positive customer experience at all times

Skills & Requirements

  • Experience as a Telecaller or Customer Service Executive
  • Good verbal communication skills
  • Ability to work in a team and meet targets
  • Basic computer knowledge
  • MSCIT certification preferred

 

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