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Telecaller

Recruza Hr Services Private Limited

1 - 31 years

0 Lacs

Anandpuri, Patna

Posted:2 months ago| Platform: Apna logo

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Skills Required

support reports drive resolve engagement data management crm collaboration marketing strategies effectiveness service communication persuasion multitasking

Work Mode

Remote

Job Type

Full Time

Job Description

Position: Telecaller Department: Sales / Customer Support Location: [boring rd] Reports To: Telecalling Team Manager 📌 Job Summary We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth. 🔑 Key Responsibilities Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services. Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information. Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions. Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions. Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness. 🎓 Qualifications High school diploma or equivalent; a bachelor’s degree is a plus. Prior experience in telemarketing, sales, or customer service is preferred. Familiarity with CRM tools and basic computer applications. 🛠️ Skills : Excellent communication and persuasion skills. Strong problem-solving abilities and resilience in handling rejections. Time management and multitasking capabilities. contact number :- 9153918499

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Telecaller