Tele Sales Executive

Main Objective:

To drive lead generation through outbound calls using auto-dialers and ensure a smooth handover of qualified leads to counsellors. The goal is to allow counsellors to focus on conversions, while the Telesales Executive handles the initial outreach and qualification process.

Key Objectives:

• Achieve weekly and monthly sales targets through effective telecalling.
• Develop a strong understanding of the company's services to identify how they can benefit prospective students.
• Build and nurture relationships with potential and existing customers using empathetic and solution-oriented communication.
• Ensure compliance with company guidelines while providing high-quality customer support.

Roles and Responsibilities:

• Conduct outbound calls to convert leads into potential admissions.
• Maintain accurate and up-to-date records of all conversations, including feedback, inquiries, and admission updates.
• Follow established sales scripts and strategies, with the flexibility to adapt when necessary.
• Keep current students informed about new offerings and capture feedback on upcoming launches.
• Stay informed about industry trends to effectively address customer needs.
• Collaborate with internal departments to resolve customer queries and escalate issues when necessary.

Required Skills and Qualifications:

• High school diploma/ degree or equivalent.
• Previous experience as a telesales executive or in a similar telecalling role.
• Proficiency in English and Hindi(both verbal and written).
• Basic knowledge of MS Office (Excel, Word, etc.).
• Excellent communication, listening, and interpersonal skills.

Preferred Qualifications:

• Bachelor's degree in Communication, Marketing, or a related field.
• Proven track record of achieving or exceeding sales targets.
• Strong negotiation and time management skills.
• Familiarity with CRM tools and auto-dialing systems is a plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person