Tele Marketing Executive

IPL Biologicals Limited

0 - 2 years

2 - 5 Lacs

gurugram

Posted:13 hours ago| Platform:

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Skills Required

upsell marketing lead generation telemarketing crm customer service customer care customer support voice process outbound telesales telecalling product knowledge

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills Required:

Call Center Operations, Customer Satisfaction, Sales Support, outbound

Role:

Tele Marketing Executives play a crucial role in promoting products and services over the phone
They are responsible for reaching out to potential customers, generating leads, and closing sales
In this blog, we will discuss the roles and responsibilities of a Tele Marketing Executive in more detail
Roles and Responsibilities of a Tele Marketing Executive:
Managing customer relationships: Tele Marketing Executives are responsible for building and maintaining strong customer relationships
They must follow up with potential clients, address their inquiries and concerns, and provide them with relevant information to persuade them to make a purchase
Achieving sales targets: Tele Marketing Executives are given specific sales targets that they are expected to meet
They must be proactive in their approach and persuade potential customers to make a purchase
They should also be able to upsell and cross-sell additional products or services to increase revenue
Recording and maintaining customer information: It is essential for Tele Marketing Executives to keep accurate records of customer interactions, including their contact information, preferences, and feedback
This information is valuable for future sales and marketing efforts
Staying updated with product knowledge: Tele Marketing Executives must have a deep understanding of the products and services they are promoting
They should be able to answer any questions or concerns from potential customers and effectively communicate the value proposition of the offerings
Adhering to company policies and regulations: Tele Marketing Executives must adhere to all company policies and regulations, including those related to sales and marketing practices
They should also ensure that they are in compliance with telemarketing laws and regulations.

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