Tele Marketing Executive

Key Responsibilities

• Lead Generation: Make outbound calls, visits to potential customers to explain offerings and generate interest.
• Customer Interaction: Handle inbound calls, answer inquiries, and resolve complaints professionally.
• Relationship Building: Foster relationships with existing clients and build rapport with potential new ones.
• Data Management: Accurately record call logs, customer interactions, and update customer records in a CRM.
• Sales & Engagement: Meet daily/weekly targets for sales, conversions, or customer engagement.
• Follow-up: Follow up on leads to convert prospects and ensure customer satisfaction.
• Reporting: Maintain MIS (Management Information System) reports and update management on prospect status.
• Team Collaboration: Work closely with sales and marketing teams to align strategies, plan and perform visits to client location and improve customer experience.
• Compliance: Adhere to telecalling scripts, company policies, and guidelines.

Required Skills & Qualifications

• Communication Skills:

Excellent verbal communication, active listening, and the ability to convey messages clearly.

• Persuasion & Negotiation:

Ability to persuade customers and use negotiation skills to close sales or resolve issues.

• Customer Service:

Strong problem-solving abilities and empathy to address customer needs and complaints.

• Technical Skills:

Basic computer skills and familiarity with CRM software are often required.

• Data Entry:

Accurate and efficient data entry skills for managing customer information.

• Resilience:

Ability to handle rejections and maintain professionalism in all interactions.

• Education:

Bachelor's degree can be an advantage.

Experience:

Prior experience in telemarketing, sales, or customer service is beneficial.

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Application Question(s):

• What is your current salary per month?
• What is expected salary per month?

Experience:

• Telemarketing: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person