Tele Counselor

Impact Hr Km Solutions

0 - 1 years

2 - 3 Lacs

mohali punjab india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

counseling techniques customer service crm software data entry communication skills problem solving active listening sales skills time management follow-up

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a Tele Counselor to join our team in India. The ideal candidate will be responsible for providing telephonic counseling services to clients, offering support and guidance tailored to their individual needs. This role is perfect for individuals who are looking to start their career in counseling and are passionate about helping others.

Responsibilities

Conduct telephonic counseling sessions with clients to understand their needs and provide appropriate guidance.
Document client interactions and maintain accurate records of conversations and outcomes.
Follow up with clients as necessary to ensure their needs are met and to provide ongoing support.
Collaborate with other team members to improve counseling strategies and client satisfaction.
Stay updated with the latest counseling techniques and industry best practices.

Skills and Qualifications

Excellent verbal communication skills in English and local languages.
Empathy and active listening skills to understand client concerns.
Basic knowledge of counseling principles and techniques.
Ability to work independently and as part of a team.
Proficiency in using computers and familiar with MS Office applications.
Strong organizational skills and attention to detail.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Impact Hr Km Solutions

Login to

Please Verify Your Phone or Email

Confirm Action

Tele Counselor