Tele-counselor

Company Description

DigiLearn Academy, based in Ahmedabad, is a dynamic and innovative institution dedicated to teaching digital marketing with energy, creativity, and a hands-on approach. We offer training in SEO, Google Ads, Instagram Reels, website development, and digital campaigns, appealing to students, freelancers, and startup enthusiasts. Our immersive experience includes live projects and a vibrant, exciting learning environment. Over 1,000 individuals have been trained at DigiLearn Academy, where careers take off and the vibe is always immaculate.

Role Description

This is an on-site, full-time role for a Tele-counselor at DigiLearn Academy located in Ahmedabad. The Tele-counselor will be responsible for engaging with prospective students and clients over the phone to provide information about our courses, address inquiries, and assist with the enrollment process. Daily tasks include reaching out to leads, following up on inquiries, maintaining accurate records, and helping students with course selections based on their aspirations and needs.

Qualifications

• Excellent communication and interpersonal skills
• Experience in tele-counseling, customer service, or sales
• Ability to provide accurate and comprehensive information
• Organizational and record-keeping skills
• Familiarity with digital marketing concepts is a plus
• Ability to work independently as well as part of a team
• Proficiency in using CRM software and related tools
• Bachelor's degree in Marketing, Communications, or related field preferred