Tele-counselor

Role Overview: As a Tele-counselor at Amity University, your role will involve engaging in professional communication with prospective students and parents. You will be responsible for providing information about academic programs and career-oriented opportunities at Amity University. Your duties will include advising and assisting prospective candidates through admission inquiries, follow up on leads, managing application processes, and providing guidance about available courses, scholarships, and facilities. Additionally, you will be expected to participate in strategic discussions to optimize counseling services and coordinate with admission teams. Key Responsibilities: - Engage in professional communication with prospective students and parents - Provide clear and concise guidance about academic programs and career opportunities - Advise and assist prospective candidates through admission inquiries - Follow up on leads and manage application processes - Provide guidance about available courses, scholarships, and facilities - Coordinate with admission teams and participate in strategic discussions - Optimize counseling services - Maintain accurate student records - Demonstrate strong verbal and written communication skills - Engage in student counseling, prospect management, and admission guidance - Utilize proficiency in telecommunication and active listening - Demonstrate problem-solving and interpersonal skills - Work collaboratively with team members - Explain academic programs effectively - Prior experience in tele-counseling or student advisory roles is advantageous Qualifications Required: - Strong verbal and written communication skills - Ability to engage in student counseling, prospect management, and admission guidance - Proficiency in telecommunication, active listening, and maintaining accurate student records - Problem-solving and interpersonal skills - Ability to work collaboratively with team members - Familiarity with academic programs, particularly in higher education - Prior experience in tele-counseling or student advisory roles is advantageous - Educational qualification: Bachelor's degree in any field; certification or training in counseling will be considered a plus,