Posted:1 day ago|
Platform:
Work from Office
Full Time
Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Identify and escalate potential fraud cases to senior management. Job Requirements Proven experience in telecalling, collections, or customer service. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking products and services is an advantage. Familiarity with CRM software and procedures is beneficial. Any graduate degree is required.
Equitas Small Finance Bank
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
5.0 - 9.0 Lacs P.A.
Experience: Not specified
3.75 - 4.25 Lacs P.A.
3.0 - 4.0 Lacs P.A.
3.0 - 5.0 Lacs P.A.
10.0 - 15.0 Lacs P.A.
Mumbai, Thane, Navi Mumbai
Experience: Not specified
3.0 - 3.5 Lacs P.A.
Mumbai, Thane, Navi Mumbai
Experience: Not specified
3.0 - 3.5 Lacs P.A.
3.0 - 6.0 Lacs P.A.
5.0 - 9.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
